IOGear MiniView GCS1742 User Manual Download Page 44 | Manualshive

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Technical Support

If you need technical support, please check out our IOGEAR Tech Info Library (T.I.L.) at

www.iogear.com/support

for the latest tips, tricks, and troubleshooting. The IOGEAR T.I.L.

was designed to provide you with the latest technical information about our products. Most of the
answers to your questions can be found here, so please try it out before contacting technical
support.

Technical support is available Monday through Friday from 8:00 am to 5:00 pm PST and can be
reached at (949) 453-8782.

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Summary of Contents for MiniView GCS1742

Page 1: ...1 MiniView Dual View USB KVMP Switch User Manual GCS1742 GCS1744 ...

Page 2: ......

Page 3: ...sing your Miniview Dual View USB KVMP switch yet another first rate connectivity solution from IOGEAR 2005 IOGEAR All Rights Reserved PKG M0145 IIOGEAR the IOGEAR logo are trademarks or registered trademarks of IOGEAR Inc Microsoft and Windows are registered trademarks of Microsoft Corporation IBM is a registered trademark of International Business Machines Inc Macintosh G3 G4 and iMac are registe...

Page 4: ...3 41 42 44 45 46 Package Contents Overview Features System Requirements Introduction Installation Basic Operation Hotkey Operation Firmware Upgrade Utility Appendix Specification Technical Support Radio TV Interference Statement Limited Warranty ...

Page 5: ...is optional as the unit obtains its power from the USB port on your computers If you would like to purchase the power adapter for the unit please visit www iogear com Refer to IOGEAR Part 0AD8 0005 261 Check to make sure that all the components are present and that nothing was damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation...

Page 6: ... Recognizing the importance of sound the switches are also audio enabled A single microphone can provide audio input to each of the computers and you can listen to the audio output of each computer on a single set of speakers on a one at a time basis The GCS1742 GCS1744 independent asynchronous switching feature allows independent switching of the KVM USB hub the second display channel and audio f...

Page 7: ...all no software required connecting cables is all it takes Computer selection via push button switches or hotkeys LED display for easy status monitoring Auto Scan Mode for monitoring all computers Keyboard and mouse emulation for error free booting Superior video quality 2048 x 1536 DDC2B Hot pluggable add or remove computers for maintenance without powering down the switch Upgradeable firmware Su...

Page 8: ...8 System Requirements Console Two VGA monitors USB style mouse USB style keyboard Computer Two available VGA ports Type A USB port Audio Only two piece powered speakers system supported ...

Page 9: ...uter attached to its corresponding port Press buttons 1 and 2 simultaneously for 2 seconds to start Auto Scan Mode 2 Port LEDs The Port LEDs are built into the Port Selection Switches The upper ones are the KVM Port LEDs the lower ones are the USB LEDs 1 2 3 Introduction ...

Page 10: ...ponding port is the one that has the KVM focus Selected Flashes to indicate that the computer attached to its corresponding port is being accessed under Auto Scan mode USB Lights DIM GREEN to indicate that there is a USB cable connection to the computer Does not light if there is no USB connection to the computer see the installation diagram on p 10 Changes to BRIGHT GREEN to indicate that the com...

Page 11: ... Cable that transfers the firmware upgrade data from the administrator s computer to the GCS1742 GCS1744 plugs into this RJ 11 connector 3 Console Port Section The cables from your console components keyboard mouse monitors speakers and microphone plug in here Each port is marked with an icon to indicate itself 4 CPU Port Section The cables that link the switch to your computers plug in here Each ...

Page 12: ...board mouse and peripherals and the video data for monitor A Only cables specifically designed to work with this switch can be used DO NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers 5 USB Port Connect one USB peripheral printer scanner etc here to share with your computer in your KVM setup Introduction ...

Page 13: ...l be connecting up have been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Otherwise the switch will receive power from the computer 2 Make sure that all devices on the installation are properly grounded Installation ...

Page 14: ...t the CPU B port to the second VGA port and the audio jacks of the computer you are installing Note Be sure that the Port B cable is in the same CPU port as the Port A cable ex if connecting to CPU1 then connect one cable to 1A port and the other to 1B port 4 Connect your USB peripherals to the USB ports located on the front and rear panels 5 If you choose to use external power plug the power adap...

Page 15: ...15 Installation Connection for USB Computers ...

Page 16: ...t do the following 1 Shut down all the computers that are attached to the switch 2 Unplug power adapter cable from the switch 3 Wait 10 seconds then plug the switch s power adapter cable back in 4 After the switch is up Power On the computers NOTE If the KVM switch has become unresponsive or shows erratic behavior it is highly suggested that you unplug all cables from the KVM all KVM cables and po...

Page 17: ...CPU port number it is connected to For example a computer connected to CPU port 2 has a Port ID of 2 The Port ID is used to specify which computer gets the KVM USB peripheral and audio focus with the Hotkey port selection method Port Switching There are two ways to access the computers in your KVM setup Manual switching pressing the push buttons on the unit s front panel Hotkey switching entering ...

Page 18: ...ay on the port that they re already on 2 Press and hold a port selection switch for more than 2 seconds to bring the KVM USB and Audio focus to the computer attached to its corresponding port 3 Press and hold port selection switches 1 and 2 for more than two seconds to start Auto Scan Mode Tip To stop Auto Scan mode simply press any of the port selection switches on the KVM Operation ...

Page 19: ... configure your KVM installation from the keyboard NOTE The table below assumes the use of a PC compatible keyboard with the Scroll Lock key If you are using a MAC keyboard or a keyboard that does not have Scroll Lock key refer to the section in the manual Alternate Port Switching Keys for information on re configuring the KVM s hotkeys Hotkey Operation ...

Page 20: ...he computer attached to the specified port The USB hub and audio focus remain where they are Brings only the USB hub focus to the computer attached to the specified port The KVM and audio focus remain where they are Brings only the audio focus to the computer attached to the specified port The KVM and USB hub focus remain where they are Brings the KVM and USB hub focus to the computer attached to ...

Page 21: ...it Auto Scan mode to regain normal console control Although the video focus switches from port to port the keyboard mouse and USB focus doesn t switch Hotkey Action Scroll Lock Scroll Lock A Enter Starts Auto Scan The KVM focus cycles from port to port at 5 second intervals Scroll Lock Scroll Lock A n Enter Starts Auto Scan The KVM focus cycles from port to port at n second intervals The value for...

Page 22: ...y Mode PC Compatible keyboard 1 Press and hold Num Lock key for two seconds 2 Press and hold Minus key for one second 3 Release Minus key and within one second also release Num Lock key The KVM will now enter Hotkey mode indicated by blinking of the Caps Lock and Scroll Lock LEDs on the top right hand corner PC keyboard NumLock Minus Hotkey Operation ...

Page 23: ...d hold Minus key for one second 3 Release Minus key and within one second also release Clear key The KVM will now enter Hotkey mode indicated by blinking of the Caps Lock LED On some MAC keyboards this LED is located on the center of the Caps Lock key Mac keyboard Hotkey Operation Clear Minus ...

Page 24: ... Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to normal status when you exit HSM Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks can be input At the conclusion of some hotkey operations you automatically exit Hotkey mode With some operations you must exit manually by pressing the Esc or Sp...

Page 25: ... alternate Hotkey Mode invocation do the following 1 Invoke Hotkey Mode see page 22 for PC keyboard and page 23 for Mac keyboard 2 Press and release H 3 This will change the Hotkey Mode invocation key to Ctrl and F12 instead of Num Lock and Minus Note This procedure is a toggle between the two methods To revert back to the original HSM invocation keys repeat the above procedure again Hotkey Operat...

Page 26: ...t switching activation keys by doing the following 1 Invoke Hotkey Mode see page 22 for PC keyboard and page 23 for Mac keyboard 2 Press and release T Now you can tap Ctrl Ctrl to initiate port switching see Table on page 20 Please note that any hotkey operations in the manual that use Scroll Lock will now work with the new Ctrl Ctrl port switching key Note This procedure is a toggle between the t...

Page 27: ... change a port s keyboard operating platform configuration as follows 1 Bring the KVM focus to the desired port 2 Invoke Hotkey mode see page 22 23 3 Press and release the appropriate Function key see table The first time the Sun system runs from a port you must configure its port for the Sun keyboard operating platform before you turn on the system otherwise the Sun system will not start ...

Page 28: ...the following 1 Invoke Hotkey Mode see page 22 23 2 Press and release F5 function key Hotkey Beeper Control The beep sound the KVM makes when switching can be Toggled ON and OFF by doing the following 1 Invoke Hotkey Mode see page 22 23 2 Press and release B Disable Port Switching Keys To disable the port switching keys Scroll Lock or Ctrl please do the following 1 Invoke Hotkey Mode see page 22 2...

Page 29: ...Key in upgrade 3 Press Enter Note The front panel LEDs will flash to indicate that the KVM is in firmware upgrade mode To exit firmware upgrade mode you must power off the switch Restore Default Settings To reset the GCS1742 GCS1744 to its factory default settings do the following 1 Invoke Hotkey Mode 2 Press R Enter ...

Page 30: ...30 Operation Sun Keyboard Emulation ...

Page 31: ...31 Operation Sun Keyboard Emulation ...

Page 32: ...32 MAC Keyboard Emulation Operation ...

Page 33: ...rly to find the latest packages and information relating to them http www iogear com Before You Begin To prepare for the firmware upgrade do the following From a computer that is not part of your KVM installation go to the IOGEAR support site and select the product part number GCS1742 or GCS1744 to get a list of available Firmware Upgrade Packages Choose the Firmware Upgrade Package you want to in...

Page 34: ...de as instructed under section Hotkey operation Firmware upgrade mode Make sure the power is plugged into the KVM Once the power is plugged in and the switch is set to upgrade all of the amber lights on the KVM will flash once per second Now you are ready to run the firmware upgrade utility 4 5 The Firmware Upgrade Utility ...

Page 35: ... either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Read and Agree to the License Agreement enable the I Agree radio button 1 2 Starting the Upgrade The Firmware Upgrade Utility ...

Page 36: ... continue The Firmware Upgrade Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel The Firmware Upgrade Utility ...

Page 37: ...37 4 As you select a device in the list its descrip tion appears in the Device Description panel The Firmware Upgrade Utility ...

Page 38: ... that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or cancel 5 If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not The Firmware Upgrade Utility ...

Page 39: ...atus Messages panel and the progress toward completion is shown on the Progress bar After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility The Firmware Upgrade Utility ...

Page 40: ...ery There are basically three conditions that call for firmware upgrade recovery When you begin a firmware upgrade but decide not to proceed with it When the Mainboard firmware upgrade fails When the I O firmware upgrade fails To perform a firmware upgrade recovery do the following Slide the Firmware Upgrade Recovery Switch see p 8 drawing to the Recover position Power off and restart the switch S...

Page 41: ...41 Appendix Troubleshooting ...

Page 42: ...42 Specification ...

Page 43: ...43 Specification ...

Page 44: ...cks and troubleshooting The IOGEAR T I L was designed to provide you with the latest technical information about our products Most of the answers to your questions can be found here so please try it out before contacting technical support Technical support is available Monday through Friday from 8 00 am to 5 00 pm PST and can be reached at 949 453 8782 ...

Page 45: ...en tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever...

Page 46: ...r representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchant ability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or updates For further inqui...

Page 47: ...Contact info ...

Page 48: ...23 Hubble Irvine CA 92618 P 949 453 8782 F 949 453 8785 www iogear com ...

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