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263

PO

S  AVE THESE INSTRUCTIONS

(263PO)  SPA  ENGLISH  7.5” X 10.3”  PANTONE 295U  07/16/2014

English

TROUBLESHOOTING

Page 19

NO DISPLAY/SPA 
CONTROL UNIT DOES 
NOT WORK

HOUSEHOLD CIRCUIT 
BREAKER TRIPPED

NOT HEATING
PROPERLY

BUBBLE AIR BLOWER 
DOES NOT WORK

FILTRATION PUMP 
NOT WORKING

WATER NOT CLEAN

PUMP CONNECTORS 
ARE NOT LEVEL WITH 
THE SPA CONNECTORS

TUB HAS A STRANGE 
SHAPE

TUB LOSES AIR 
PRESSURE

LEAKING BETWEEN SPA 
TUB CONNECTORS AND 
CONTROL UNIT CON-
NECTORS

SPA IS TOO NOISY IN 
FILTRATION MODE ONLY

•  Spa is unplugged or off.
•  Control panel cable plug loose.
• Power failure.
• GFCI/RCD tripped.
• GFCI/RCD broken.

•  Circuit breaker under rated.
•  Overloaded circuit breaker.
•  An electrical fault in the line.

•  Temperature set too low.
• Dirty 

fi

 lter cartridge.

•   Water temperature decreasing during  
  heater STANDBY mode.
•  Heating element failed.

•  Air blower pump is too hot.

• Dirty 

fi

 lter cartridge.

•  Filtration inlet and/or outlet clogged.
•  Filter pump motor failed.

•  Cartridge assembly not properly attached. 
• Insuf

fi

 cient 

fi

 ltering time.

• Dirty 

fi

 lter cartridge.

•  Improper water maintenance.
•  Filtration inlet and outlet clogged.

•  One characteristic of PVC is that 
  it changes shape, which is normal.

•  Expanded internal air pressure by 
 strong 

sunshine.

•  Air valve cap loose.
•  Air valve base loose.
•  Hole, cut or split on spa tub.

•   Spa control base inlet/outlet connections  
  not securely tight.
•   Spa control base inlet/outlet o-ring 
 missing/dirty.

•   Control base components not securely  
 attached.
•  Control base ground not level and 

fi

 rm.

• Spa 

fi

 lter motor failed.

• 

Ensure the spa is plugged and switched on.

• 

Ensure the control panel cable plug is 

fi

 rmly  

  attached to the control base receptacle.

• 

Check power source.

  Reset the GFCI/RCD.

  Contact Intex Service Center.

•  Ensure correct circuit breaker rating.
•  Provide a dedicated circuit breaker feeding the  
  spa electrical outlet only.
•  Contact a qualify electrician to correct the 
 electrical 

fault.

• 

Increase the temperature and attach the spa  

 cover.

  Clean or replace the 

fi

 lter cartridge in time.

   If heater is in STANDBY mode, press the 

fl

 ame button 

    twice to heat up the water to the set temperature.

  Contact Intex Service Center.

  Turn off and unplug the spa. Let it cool down and  

  restart all over again.

  If problem persists contact Intex Service Center

.

  Clean or replace the 

fi

 lter cartridge in time.

  Check and clean 

fi

 ltration inlet and outlet regularly.

  Contact Intex Service Center.

• 

Ensure the cartridge assembly is properly attached.

• 

Increase 

fi

 ltration time.

  Clean or replace the 

fi

 lter cartridge in time.

  Keep the spa water properly sanitized. Refer to the 

  chemical manufacturer’s instructions.

• 

Check and clean 

fi

 ltration inlet and outlet regularly.

• 

Elevate the pump with wood or another type of  

  insulated material to bring the pump’s connectors  
  level with the spa’s connectors.

• 

Do not expose the product under direct sunshine.

• 

Check the air pressure and release air if necessary.  

  During very hot weather, you must check to see  
  whether it is necessary to release some air. This is 
  to avoid any possible damage to the tub.

•  Ensure air valve cap is securely closed.
•  Fill up the spa tub with air then make sure the  
  air valve base is tighten, see “Spa Tub Air Valve  
 Fastening” 

section.

•   Put liquid soap and water in a squirt bottle and spray on  
  seams. If there is a leak it will bubble. After you 

fi

 nd the leak,  

  clean and dry the leaking area, then apply the repair patch  
  that comes with your spa.

•   Tighten inlet and outlet connections.
•   Coat the o-ring with petroleum jelly for water proof.
•   Remove grid from inside spa with a screwdriver,  
  ensure inlet/outlet O-ring is in place, clean and not  
 damaged.

•  Ensure control panel, back cover and all inlet/outlet  
  are securely connected.
•  Ensure ground is level, 

fi

 rm and smooth.

•  Replace the failed 

fi

 lter motor with a new one.

PROBLEM                             CAUSE                                           SOLUTION 

Summary of Contents for PureSpa SSP-H-10-1

Page 1: ... available at fine retailers or visit our website Due to a policy of continuous product improvement Intex reserves the right to change specifications and appearance which may result in updates to the instruction manual without notice For illustrative purposes only IMPORTANT DO NOT RETURN PRODUCT TO STORE To purchase parts and accessories or to obtain non technical assistance visit www intexcorp co...

Page 2: ...installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferen...

Page 3: ... this purpose Risk of Electric Shock Do not permit any electric appliance such as a light telephone radio or television within 5 feet 1 5 m of a spa or hot tub Risk of Electric Shock Do not use the spa when it is raining thundering or lightning A wire connector is provided on this unit to connect a minimum 8 AWG 8 4 mm2 solid copper conductor between this unit and any metal equipment metal enclosu...

Page 4: ...rs plug adaptors or converter plugs to connect unit to electrical supply provide a properly located outlet Do not attempt to plug in or unplug this product while standing in water or when your hands are wet Do not leave the spa empty for extended period of time Do not expose the spa under direct sunshine Adequate drainage system must be provided around the spa to deal with overflow water Do not al...

Page 5: ...ge 5 PARTS Before assembling your product please take a few minutes to check the contents and become familiar with all the parts NOTE Drawings for illustration purpose only Actual product may vary Not to scale 8 10 11 18 17 19 9 21 23 22 2 7 3 4 5 15 16 20 25 12 13 14 24 26 27 6 29 30 28 1 A C B ...

Page 6: ...TER CARTRIDGE HOUSING LID 2 11797 15 INLET OUTLET PLUG 3 11739 16 SPA TUB 1 11879 17 SPA COVER 1 11878 18 SPA COVER INFLATABLE BLADDER PRE INSTALLED IN SPA COVER 1 11884 19 GROUND CLOTH 1 11933 20 CHEMICAL DISPENSER 1 11614 21 TEST STRIPS 1 11855 22 WRENCH 1 11742 23 PRESSURE GAUGE 1 11741 24 SUCTION FITTING 3 11695 25 INFLATION HOSE ADAPTOR 1 11829 26 MALE BUCKLE 8 11698 27 FEMALE BUCKLE 8 11799 ...

Page 7: ...ventilating system to prevent excess condensation moisture in the room Additional requirements for outdoor installation Spa owners may need to comply with local or states laws relating to childproof fencing safety barriers lighting and other safety requirements Contact your local building code enforcement office for further details Make sure the surface is level flat smooth and strong enough to su...

Page 8: ...sembly 1 Connect the control panel 3 cable plug into the receptacle on top of the spa control base and screw in the plug cover firmly by hand see drawing 1 2 Screw the control panel bolts 4 with the provided bolt wrench 6 to secure the control panel see drawing 2 3 Plug the spa control unit into a grounded electrical outlet Page 8 Inflation Inflate the Spa Tub Wall 1 Take out the ground cloth 19 a...

Page 9: ...dder 1 Open the inflation valve and insert the inflation hose 7 into the valve press to inflate until it is firm to the touch but not hard see drawing 8 2 Disconnect the inflation hose 7 from the air blower inflation outlet and the valve 3 Replace the control base inflation cap 5 back close and recess the inflation valve NOTE If there is a need to add some air to the spa tub wall or spa cover air ...

Page 10: ...them after usage for water filtration and cleaning 4 Before filling with water ensure the bottom drain valve caps are securely closed on the inside and outside 5 Fill the spa tub with freshwater to a level between MIN and MAX marked on the inside of the spa wall Do not over fill the spa Never move the spa tub with water inside and or with the control base attached to the spa as the spa or control ...

Page 11: ...nt Buttons Pressing the Temperature Increase or Decrease buttons will cause the LED to flash When flashing you can adjust to the desired temperature setting If you hold these buttons down the values will rapidly increase or decrease The new and desired temperature setting will remain on the LED display for 5 seconds to confirm the new value NOTE The default temperature is 68 F 20 C NOTE Temperatur...

Page 12: ... desired temperature Press the temperature increase button to set the desired water temperature If problem persists contact Intex Service center E95 Water temperature too high Turn off and unplug the control unit When the water has cooled down plug the GFCI RCD and restart all over again Turn the heater off then press the filter and bubble buttons to lower the water temperature If problem persists...

Page 13: ...sembly back onto the spa tub wall 2 Change the spa water every 2 3 months or it becomes cloudy and proper water chemistry does not clear it up See Spa Tub Drainage and Spa Tub Cleaning sections for details 3 Use spa chemicals to maintain proper water chemistry Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty 4 All occupants must shower bef...

Page 14: ...ion cloudy water shorter filter heater runs eye skin irritation high chlorine demand Calcium Hardness CaCO3 refers to the amount of calcium and magnesium dissolved in the water Result if too low Difficulty balancing water corrosion of metal components eye skin irritation and water foaming Result if too high Scale formation cloudy water eye skin irritation difficulty balancing water and filter heat...

Page 15: ... you can also add 0 269 Lb 121 g of sodium bisulfate or 0 101 qt 96 ml of muriatic acid If the reading is more than 240 ppm you can add sodium bisulfate or muriatic acid to the water drop by drop until the test strip indicates a 240 ppm reading then add 0 528 Lb 238 g of sodium bisulfate or 0 202 qt 192 ml of muriatic acid NOTE After adjustment retest the water after 24 hours and adjust again if n...

Page 16: ... softener mix the spa hard water with the soft water according to the water volume ratio chart to lower the calcium hardness Initial level 1000 ppm 500 ppm 350 ppm 250 ppm Desired level 100 ppm Water Volume Ratio Vhard water Vsoft water 1 9 1 4 2 5 2 3 Lowering Calcium Hardness Using Soft Water Volume Total Alkalinity From To 6 8 7 2 210 gal 800 L 120 ppm 0 541 Lb 243 g 80 ppm 0 361 Lb 163 g Raisi...

Page 17: ...e a sponge and mild soap solution to wipe away any soil or stains on the inside of the spa wall Rinse thoroughly before refilling with clean water IMPORTANT Do not use steel wool hard brushes or abrasive cleaners Spa Tub Air Valve Fastening Check the spa tub air valve for leakage and tightness before use If air is leaking from the air valve use the provided wrench 22 to tighten the air valve as fo...

Page 18: ...ion is activated to avoid damage to the blower motor 4 Make sure all the spa components and accessories are thoroughly clean and dry before storage Air dry the spa tub in the sun for an hour before folding 5 Fold the spa tub loosely and avoid any sharp corners to prevent damage or leakage to the spa tub liner 6 Prepare additional new cartridges for next time use 7 Store the spa tub and accessories...

Page 19: ...ker feeding the spa electrical outlet only Contact a qualify electrician to correct the electrical fault Increase the temperature and attach the spa cover Clean or replace the filter cartridge in time If heater is in STANDBY mode press the flame button twice to heat up the water to the set temperature Contact Intex Service Center Turn off and unplug the spa Let it cool down and restart all over ag...

Page 20: ...hall be brought before an informal dispute settlement board and unless and until the provisions of these paragraphs are carried forth no civil action may be instituted The methods and procedures of this settlement board shall be subject to the rules and regulations set forth by the Federal Trade Commission F T C IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY AND IN NO EVENT SHALL INT...

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