Intermedia Polycom IP 7000 Owner'S Manual Download

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Polycom IP 7000

Conference Phone

Owner’s Manual

Summary of Contents for Polycom IP 7000

Page 1: ...Polycom IP7000 Conference Phone Owner s Manual V 3...

Page 2: ...in another Call 17 Managing Incoming Calls 17 Rejecting Calls 17 To send incoming calls from a particular contact directly tovoice mail 17 Diverting Calls 18 To divert incoming calls from a contact to...

Page 3: ...mail Notification via Email 38 To Create a Voicemail Group 39 Change the Amount of Time Before Voicemail Picks Up 40 Additional Call FeaturesUsing Call Lists 41 Viewing Call Lists 41 To view a call li...

Page 4: ...To adjust the speaker volume 58 To adjust the ringer volume 58 5 SAFETY INFORMATION 59 IMPORTANTSAFETY AND CONFORMANCE INFORMATION FOR IP PBX BASE UNITAND PHONES 59 Conformance 59 Important Safety in...

Page 5: ...d computers at one site Typographicalconventions Italic text is used for items you select from menus and drop down lists and the names of displayed web pages Bold text is used for text strings that yo...

Page 6: ...here you don t have data wiring you may use the optional Wireless Adapters to connect Conference Phones to the optional Base Unit wirelessly In order to use all the features of the Hosted PBX phone sy...

Page 7: ...eps 1 Make sure you have received all of your phones and optionalequipment 2 Goto https exchange intermedia net aspx Login aspxEnter your login name and password to the AdminPortal 3 Activate your pho...

Page 8: ...and their associated phone numbers and extension You should have also received and email from Intermedia with the phone numbers and extensions associated with each enhanced services such as an Auto At...

Page 9: ...sTransmitter Option 1 Connect the Conference Phone to your data network 1 Connect one end of the 25 foot Network Cable to the LAN jack on thephone 2 Connect the other end of the 25 foot Network Cable...

Page 10: ...ter allows a Conference Phone to be used without a cord connecting it to the local network but requires the use of the optional Wireless Transmitter The range of the Wireless Adapter is 40 feet from t...

Page 11: ...able 3 Connect the Power Insertion Cable to the LAN port on the WirelessAdapter 4 Connect the Power Adapter to the Power Insertion Cable 5 Connect the Power Adapter with the attached Regional Power Co...

Page 12: ...media net andenteryour Administrator Portal login name and password 2 On the 1st screen click the Activation tab 3 Select either the Line activation or Phone activation section place a check in the bo...

Page 13: ...de to using the Polycom Conference Phone It also explains how to program system settings for your Conference Phone Conference Phone Introduction to your Polycom Conference Phone This phone provides mu...

Page 14: ...rnal microphones 3 LED Indicators Indicate phone and call status through three bi color LEDs The LEDs illuminate to indicate the following normal operational states Solid red A mutedcall Flashing red...

Page 15: ...s soft keys menus time and date 2 Soft keys Select specific context sensitive functions that display on the screen above each soft key 3 Scroll keys Allow you to Scroll through displayed information E...

Page 16: ...ntly dialed party 10 Conference key Allows you to set up local audio conferences Conference Phone Basic Call Features Answering Calls Your Conference Phone does not have a handset or headset All calls...

Page 17: ...ing Calls You can manage incoming calls from the contacts in your Contact Directory by doing the following Rejecting calls from a particular contact by sending the call to your voice mailsystem Divert...

Page 18: ...nabled 6 Press the Save softkey 7 Press to return to the idlescreen Diverting Calls You can customize your phone so that incoming calls from a particular party are transferred directly to a third part...

Page 19: ...ss the Save softkey 10 Press to return to the idlescreen Ending Active Calls To end acall Press or the End Call soft key Placing Calls You can place a call off hook with a dial tone or on hook without...

Page 20: ...ways to place another call 1 Press the Hold soft key to place the original call on hold 2 Press the New Call soft key 3 Dial the phone number or extension Placing Calls Using Speed Dials Use a speed d...

Page 21: ...e Mute is enabled Toturn off the Mute feature press again To mute the microphone if you use external microphones Press on the phone or the button on the top of the external microphones Toturn off the...

Page 22: ...can transfer calls from your Conference Phone to another phone in your office or to any other phone number outside your office For example if you receive a call from a coworker in the office you can...

Page 23: ...er is complete wait until the person answers the call talk to the person and then press the Trnsfer softkey Tocancel the transfer before the call connects press the Cancel soft key Performing a Blind...

Page 24: ...er This call transfer method is used when you want to transfer a call without tying up two lines on your phone system It uses the Inter media network to transfer the call instead of the phone system 1...

Page 25: ...ll respond with a voice prompt such as Call Parked on 9001 The caller will hear holdmusic 4 Topick up the parked call anyone on any phone may dial the park number 9001 in this example to be connected...

Page 26: ...hone will forward calls even if you enable the Do Not Disturb Feature You can also reject calls from a particular contact by sending the call to your voice mail system or divert calls from a particula...

Page 27: ...plays Enter a number to forward all incoming calls to If you selected No Answer the Call Forward No Answer screen displays Do the following use the Next and Prev soft keys to move betweenfields a In t...

Page 28: ...r To disable call forwarding 1 From the idle screen press the Forward soft key The Forwarding Type Select screen displays showing the forwarding type that is enabled The following screen shows the for...

Page 29: ...irected Call Pickup Directed Call Pickup allows you to answer a phone call which is ringing at another phone in your organization There are three types of Directed Call Pickup Directed Pickup allows y...

Page 30: ...u to record calls whenever you wish via the 80 command Intermedia Call Recording comes in two flavors Automatic and On Demand Only On Demand recording may be initiated from the desk phone On Demand Ca...

Page 31: ...nd the conference call and your connection to the conference call participants This section includes the following topics Holding and Resuming Conferences on page Holding and ResumingConferences Split...

Page 32: ...party answers press the Confrnc soft key to join all parties in the conference TheActive Conferencescreen displays Setting Up a Conference with an Active Call and a Call on Hold If you are currently i...

Page 33: ...e comes the activecall Toend the conference call and split the conference into two separate calls on hold press the Split soft key Splitting Conferences When a conference has been established a Split...

Page 34: ...you of the new message Setting up the voicemail box for the first time 1 Press theMenu button 2 Features will be highlighted Press the Select key 3 Use the down arrow and scroll to Messages Press the...

Page 35: ...or after listening to a message press 9 to call that person back 2 You may return to your voicemail box WITHOUT calling back in by pressing after talking to the person you called back Change your Voi...

Page 36: ...nstructions Forward Voicemail Messages via the Phone A user can forward a voicemail from his or her voicemail box to another voicemail box or group of voicemail boxes 1 Once logged in to your voicemai...

Page 37: ...he Web A user can forward a voicemail message from his or her voic em ai l box to another voicemail once logged into the personal website Voicemail messages may be forwarded via email to anyone or for...

Page 38: ...Continue button 4 If you have entered email address fill in your email address the subject line and any message you wish to include 5 Select the delivery method Send a link to the voicemail message or...

Page 39: ...ia net accesslinelogin index asp 2 Enter your Conference Phone Number and PIN 3 Click Login 4 Select the Personal Info Tab at the top of the web page 5 Select the Notification button 6 Enter your emai...

Page 40: ...ntering each person individually Voicemail groups are created through your personal website 1 Once logged in select the Personal Info Tab 2 Select the Group Manager button 3 Click the Create Group but...

Page 41: ...e messages sent to this group 9 Click the Addbutton 10 Repeat step 7 through 9 as necessary to add all of the members 11 Click the Savebutton Change the Amount of Time Before Voicemail Picks Up Your V...

Page 42: ...ains lists of missed received and placed calls Each list can hold up to 100 entries If you miss a call the idle screen will display a message indicating the number of missed calls you have To view inf...

Page 43: ...Contact Directory or view detailed information about the particular call To manage a call list 1 Press and then select Features Call Lists The Call Lists screen displays 2 Toclear the records in a ca...

Page 44: ...the caller press the Info soft key 3 Press to return to the idle screen Speed Dial list Managing Speed Dial Entries Use the speed dial feature for fast automated dialing To use speed dial you enter a...

Page 45: ...idlescreen Managing Contacts You can store a large number of contacts in your phone s local Con tactDirectory You can dial and search for contacts in this directory You may be able to add edit and del...

Page 46: ...ollowing information Optional Enter the First Name and Last Name of the contact To enter the contact s name see Navigating Menus and Entering Data on page 1 12 You can enter a maximum of 32 characters...

Page 47: ...n assigned the label Sales Optional Set the Ring Type Optional Assign a Divert Contact The Divert Contact identifies the third party to which you want this contact s calls sent You can enter a maximum...

Page 48: ...Calls Or to quickly see a list of missed calls press from the idle screen 2 Scroll to the contact s call Toscroll through a list of contacts use the key to Page Up and the key to Page Down Tosave the...

Page 49: ...screendisplays 2 Press the Search soft key Then enter the first few characters of the contact s first or last name and then press the Search soft key again The Directory Search screen displays a list...

Page 50: ...e Edit Contact screen displays 4 Update the contact information Use the Next and Prev soft keys to scroll betweenfields For information on the fields you can update see Adding Contacts Manually step 3...

Page 51: ...act Directory To place a call to a contact in the Contact Directory 1 Press and then select Features Contact Directory The Directory screendisplays 2 Scroll to the contact you want to call Or search f...

Page 52: ...Missed Calls Call List If you have chosen to forward your calls to another number calls will be sent to that number if Do Not Disturb is enabled To enable and disable Do Not Disturb 1 Press and then...

Page 53: ...theBacklight Updating the RingTone Updating Preferences The Preferences menu allows you to customize the language that displays on your phone and to specify how the time and date display on the idle s...

Page 54: ...es not display on the idle screen Select and set options that are right foryou The following figure shows the default format for the date and time display on the phone screen To update the time and da...

Page 55: ...to the clock order you want and then press The default setting is date beforetime 3 Press to return to the idlescreen To enable or disable the time and date display 1 Press and then select Settings Ba...

Page 56: ...nsity You can modify the Backlight On intensity and the Backlight Idle intensity separately You can select high medium low and off levels for both When you modify the Maximum Intensity you modify the...

Page 57: ...ight intensity 1 Press and then select Settings Basic Backlight Intensity The Backlight Intensity screen displays 2 Select Backlight OnIntensity The Backlight On Intensity screen displays 3 Scroll to...

Page 58: ...isplay 10 If you selected a new intensity press the Ok soft key If you did not select a new intensity press 11 Press to return to the idlescreen Updating the Ring Tone You can select from many differe...

Page 59: ...soft key The default ring type is Low Trill 3 Toselect the ring type press 4 Press to return to the idle screen Adjusting the Speaker and Ringer Volume To adjust the speaker volume During a call press...

Page 60: ...fail port TNV3 LAN WANportsSELV Important Safety instructions The following safety information is reprinted from IEC60950 a When using your telephone equipment basic safety precautions should always b...

Page 61: ...not disassemble this product but take it to a qualified serviceman when some service or repair work is required Opening or removing covers can expose you to dangerous voltages or other risks Incorrect...

Page 62: ...lers WHEN PROGRAMMING EMERGENCY NUMBERSAND OR MAKING TEST CALLSTO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for thecall 2 Perform such activities in the o...

Page 63: ...quipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one o...

Page 64: ...evision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of th e followingmeasures 2 Reorient or relocate...

Page 65: ...B est conforme la norme NMB 003 du Canada CE and VCCI Mark This SoundStation IP 6000 phone is marked with the CE mark This mark indicates compliance with EC Directives 2006 95 ED and 2004 108 EC A ful...

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Intermedia Polycom IP 7000, Owner'S Manual

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