17
Troubleshooting the MicroBar 9745
Base Station
This table describes common base station problems and provides
possible solutions.
Problem
Solution
System is “jammed”
and scanner will not
operate.
The base station could not process the
information. Turn off the power to the terminal
and then turn it on. The base station will retain
its configuration.
The base station
light pulses four
times.
There is a communication error.
•
Make sure the scanner is associated to the
base station.
•
Make sure the scanner is within the range of
the base station, 50 feet (15 meters).
•
Make sure that the base station is connected
to the reader or terminal.
The base station
cannot communicate
with the reader or
terminal.
Make sure that the cable connecting the base
station to the reader or terminal is secured to
both.
Make sure that the base station is configured for
the correct reader or terminal. For help, see
“Configuring for Selected Terminals” or the
Sabre 1552 Laser Scanner and MicroBar 9745
Base Station System Manual (Part No. 067670).
The base station
light flashes slowly.
The power up diagnostic failed. Unplug the
power supply and then plug it back in. If the
light flashes and then goes out, return the base
station to your Intermec representative.
The base station
light does not come
on.
The base station is not receiving power. Make
sure you are using the correct cable and that it is
plugged in and the base station is on. Replace
damaged cables.
If you continue to encounter problems with your base station,
contact your local Intermec representative.
