Interlogix TruVision TVD-M1210V-2-N Page 63 User Manual Download

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Appendix C

Warranty and contact

information

Warranty information

The warranty period for the TruVision IP Dome Open-Standards is three years
from the date of delivery.

Contacting support

For help installing, operating, maintaining, and troubleshooting this product, refer
to this document and any other documentation provided. If you still have
questions, contact us during business hours (Monday through Friday, excluding
holidays).

Note

: Please be ready at the equipment before calling.

Table 7: Technical support

Europe, Middle East, and Africa

W Select

Contact Us

at www.utcfssecurityproducts.eu

North America

+1 855.286.8889

E [email protected]

Australia

E [email protected]

TruVision IP Dome Open-Standards User Manual

Summary of Contents for TruVision TVD-M1210V-2-N

Page 1: ...TruVision IP Dome Open Standards User Manual P N 1076511A EN REV 1 0 ISS 07OCT11 ...

Page 2: ...unications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense ACMA compliance Notice This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Canada This Class A digital ap...

Page 3: ...our Web browser security level 15 Accessing the camera over the internet 17 Overview of the camera Web browser 18 Configuring the camera s network settings 20 Information about the camera 23 Network parameters 23 Serial port settings 25 Chapter 4 Camera configuration 27 Camera parameters 27 Defining how information is displayed on screen 28 Defining the system time 29 Alarm parameters 30 Events sc...

Page 4: ...e 47 Playing back recorded video 48 Searching event logs 50 Archiving recorded files 52 Using presets 53 Appendix A Specifications 55 TruVision IP Dome Open Standards cameras 55 IP wedge dome cameras 56 Appendix B Pin definitions 57 Appendix C Warranty and contact information 59 Warranty information 59 Contacting support 59 Index 61 ...

Page 5: ... TVD N245V 2 N P 4CIF WDR D N TVD M1225V 2 N P 1 3 megapixel D N TVD M2225V 2 N P 2 megapixel D N IR TVD M3225V 2 N P 3 megapixel D N IR TVD M5225V 4 N P 5 megapixel D N IR TruVision IP wedge dome TVD N210W 4 N P VGA TVD M2210W 4 N P 2 megapixel Features This section describes the camera features Supports TCP IP HTTP DHCP DNS DDNS RTP RTCP PPPoE SMTP NTP protocols Programming and setup through a b...

Page 6: ...g over the network 50 60 Hz selectable flicker control Mono and bi directional audio Digital pan tilt zoom PTZ Supports remote upgrades and maintenance H 264 video compression with dual capability Supports full HD HD 4CIF 2CIF CIF and QCIF SDHC card for local storage dome cameras only ...

Page 7: ... the camera is between 10 to 60 C 14 F to 140 F Humidity is below 90 Moisture Do not expose the camera to rain or moisture or try to operate it in wet areas Turn the power off immediately if the camera is wet and ask a qualified service person for servicing Moisture can damage the camera and also create the danger of electric shock Servicing Do not attempt to service this camera yourself Any attem...

Page 8: ...listed power supplies marked Class 2 CE certified or LPS limited power source of the required output rating as listed on the unit Cable requirements For proper operation adhere to the following cable and power requirements for the cameras Category 5 cabling or better is recommended All network cabling must be installed according to applicable codes and regulations Table 1 below lists the requireme...

Page 9: ...installed experiences rapid wide variations in lighting the camera may not operate as intended To quickly put the dome camera into operation 1 Prepare the mounting surface 2 Connect the power cable optional alarm I O cables RS 485 cable audio cables and network cable to the camera See Dome and IR dome camera connections on page 7 TruVision IP Dome Open Standards User Manual 5 ...

Page 10: ...ing surface 2 Connect the power and network cables to the camera See Wedge dome camera connections on page 8 3 Mount the camera to the ceiling using the appropriate fasteners See Mounting the wedge dome cameras on a ceiling on page 11 4 Set up the camera s network and streaming parameters so that the camera can be controlled over the network See Chapter 3 Network and streaming configuration on pag...

Page 11: ...ct to an audio output Line level 600 Ω 4 Initial set Press to hard reboot camera 5 Audio input Connect to an audio input 2 0 to 2 4 Vp p 1 kΩ 6 RS 485 D D Connect to an RS 485 device such as a PTZ dome camera 7 Alarm outputs Connect 1A 1B and 2A 2B to alarm output devices 8 Alarm inputs Connect IN1 GND and IN2 GND to alarm input devices 9 Power supply Connect 12 VDC power supply Note The alarm out...

Page 12: ...Reset switch Click to reset all parameters to factory default Accessing the SDHC card Insert an SDHC card up to 32GB for local storage as a backup in case the network fails for example see Figure 6 below The card is not supplied with the camera Video and log files stored on the SDHC card can only be accessed via the Web browser You cannot access the card using TruVision Navigator or a recording de...

Page 13: ...e sides of the dome housing by removing the tabs 1 using a pliers see Figure 7 below Figure 7 Creating cable access points in the dome housing optional To mount the dome camera to a ceiling 1 Place the mounting plate supplied on the ceiling 2 Securely fasten the mounting plate to the ceiling surface with the supplied screws 3 In the middle of the mounting plate make a hole in the ceiling to access...

Page 14: ...en the locking screw 3 to ensure that the camera is firmly attached to the bracket 8 Using the supplied hex wrench loosen the two fixed screws in the camera cover and remove the cover 9 Connect the supplied video cable to the RCA video output connector in the camera body so that the video image can be seen on a monitor While viewing the video on the monitor adjust horizontally and vertically the c...

Page 15: ...ect a 12 VDC power supply to the power cable Mounting the wedge dome cameras on a ceiling Mount the wedge dome camera on a ceiling It is not recommended for mounting on a wall To mount the mini dome camera on a ceiling 1 Using the supplied hex key loosen the four hex screws on the camera and remove the camera housing 2 Make a hole in the ceiling for the cabling Fix the camera base to the ceiling u...

Page 16: ...ching the image on a monitor Loosen the lens positioning screws 1 Using the supplied hex wrench adjust the camera pan and tilt horizontally and vertically Tighten the lens positioning screws Note The lens focus has been adjusted in the factory so should not require further adjusting 5 Reattach the camera housing and tighten the fixed screws and Ensure that the camera is firmly attached to the ceil...

Page 17: ...ting and operating the camera with these systems Using the camera with TruVision Navigator A camera must be connected to a TVR 60 TVN 20 TVN 40 in order to be operated by TruVision Navigator Please refer to the TruVision Navigator user manual for instructions on operating the camera with the TruVision Navigator TruVision IP Dome Open Standards User Manual 13 ...

Page 18: ...1BChapter 2 Installation 14 TruVision IP Dome Open Standards User Manual ...

Page 19: ...eX controls to connect and view video using Internet Explorer However you cannot download data such as video and images due to the increased security measure Consequently you should check the security level of your PC so that you are able to interact with the cameras over the Web and if necessary modify the Active X settings Configuring IE ActiveX controls You should confirm the ActiveX settings o...

Page 20: ...able and click OK or Under Reset Custom Settings click the security level for the whole zone in the Reset To box and select Low Click Reset Then click OK to the Internet Options Security tab screen 5 Click Apply in the Internet Options Security tab screen 16 TruVision IP Dome Open Standards User Manual ...

Page 21: ...uire server verification https for all sites in this zone box 6 Enter the IP address in the Add this website to the zone field 7 Click Add and then click Close 8 Click OK in the Internet Options dialog screen 9 Connect to the camera for full browser functionality Accessing the camera over the internet Use the Web browser to access and configure the camera over the internet It is recommended that y...

Page 22: ... any PC with Internet access The browser s easy to use controls give you quick access to all camera functions See Figure 8 on page 19 Only one camera is accessible from a single Web browser window If there is more than one camera connected over the network open a separate Web browser window for each individual camera Note Any changes made to the camera s configuration only apply to this camera The...

Page 23: ...or setting up the camera See Figure 9 on page 21 6 Viewer Click to view live or play back video Time date and camera name are displayed here 7 Current user Displays current user logged on 8 Exit Click to log out from the system This can be done at anytime 9 Full screen Click to view as full screen The top toolbar is not be visible in full screen mode 10 Start stop live view Click to start stop liv...

Page 24: ...io setting Click to start stop bi directional audio Note You need to have a microphone attached to your PC to be able to send out audio 16 Audio on off Click to turn the audio function on or off Configuring the camera s network settings Once the camera hardware has been installed configure the camera s network settings through the Web browser The camera Web browser lets you configure the camera re...

Page 25: ...rview of the Local configuration screen Parameters Description Protocol type Specifies the network protocol used Options include TCP and UDP Stream type Specifies the streaming method used Options include Main stream and sub stream Main is default Display mode Specifies the width height ratio of the image Options include Full screen 4 3 16 9 or adjustable Package file size Specifies the maximum fi...

Page 26: ...irmware See Figure 10 and Table 3 for descriptions of the configuration folders available Figure 10 Remote configuration panel Basic information menu selected Table 3 Overview of the Remote configuration panel Configuration folders Description Basic information Defines the camera name and RS 485 bus ID This screen also displays the MAC address device type device SN and the current firmware version...

Page 27: ...e the camera s firmware See Upgrading the firmware on page 44 Default Restores default settings See Restoring default settings on page 44 Reboot device Reboots the camera See Rebooting the camera on page 45 Information about the camera Use the Basic configuration menu to define the camera name and RS 485 bus ID The default device name is IP Camera and device ID is 88 The camera can have up to 12 a...

Page 28: ...es the subnet mask Default value is 255 255 255 0 Gateway Specifies the gateway IP address Default value is 0 0 0 0 DNS server Specifies the DNS server for your network Default value is 0 0 0 0 HTTP port Specifies the port used for the Internet Explorer IE browser Default value is 80 Network PPPoE Use this option to retrieve a dynamic IP address Specifies either DynDNS or IP server DDNS For future...

Page 29: ...screen and check Enable DDNS Enter either IP server or DynDNS as protocol If DynDNS is selected enter the user name and password registered to the DynDNS web site The domain name is that of the DynDNS web site Click Save to save changes and return to the Network settings menu 4 Click the E mail setting subfolder to open its screen and enter the SMPT server SMTP port user name and password and the ...

Page 30: ...er is modified in either of these menus the camera will prompt you to save and reboot Table 5 RS 232 and RS 485 settings Item Description Bits per second Default baud rate value for the RS 232 port is 9600 Default baud rate value for the RS 485 port is 9600 Data bits Default value is 8 Stop bits Default value is 1 Parity Default value is None ...

Page 31: ...amera records an event The stream mode stream type resolution image quality bit rate frame rate and video compression can all be modified See Defining the system time on page 29 for more information Schedule record Defines the recording schedule of the camera See Defining a recording schedule on page 34 Motion detection Defines the on screen area to trigger a response and the method of response Se...

Page 32: ... addition to the camera name the camera also displays the system date and time on screen You can also define how the text appears on screen To position the date time on screen 1 In the Channel Parameters folder click the Display Setting subfolder to open its screen 2 Check the Date Time box to display the date time on screen 3 Check the Week box to include the day of the week in the on screen disp...

Page 33: ...ehind the text The text flashes on and off 7 Click Save to save changes Defining the system time NTP Network Time Protocol is a protocol for synchronizing the clocks of network devices such as IP cameras and computers Connecting network devices to a dedicated NTP time server ensures that they are all synchronized To define the system time and date 1 In the Channel Parameters folder click the Time ...

Page 34: ...fault Note In order for a camera to record an alarm the recording schedule and alarm type must be enabled See Defining a recording schedule on page 34 for further information 4 Select how you want to be notified of an external alarm Check one or more of the following response methods Email link Sends an e mail to a specified address when there is a motion detection alarm No attachment can be sent ...

Page 35: ...t delay time The operational after the alarm occurs S seconds 1 2 5 and 10 minutes and Manual stop If Manual stop is selected the alarm output will stop only when the alarm input stops Click Save to save changes Note The camera will prompt you to reboot in order for the schedule to take effect Use the deployment time menu to s specifies when the alarm inputs an operational Outside of these schedul...

Page 36: ...ek and the time period for the event schedule The time periods must not overlap 4 Select another day of the week to set up its event schedule Or Copy the event schedule to other days of the week by checking the days required and click Copy 5 Click Save to save changes Defining recording parameters You can adjust the video recording parameters to obtain the picture quality and file size best suited...

Page 37: ...option you must reboot the camera to implement the changes The options are Main stream 352 240 352 288 640 480 704 480 704 576 800 600 1280 720 1280 960 1600 1200 1600 912 1920 1080 2048 1536 and 2560 1920 Sub stream 176 144 320 240 and 352 240 Note Resolutions can vary depending on the camera model Image quality Specifies the quality level of the image Value is prepopulated High It cannot be chan...

Page 38: ...ngs are saved on a DVR the camera s SDHC card provides a backup in case of network failure for example The selected recording schedule applies to all alarm types You will be prompted to reboot the camera after making any schedule modifications Post event recording times The post event record time is used if you have the motion detection and or external alarms enabled When an external or motion ala...

Page 39: ...to save changes Notes The camera will prompt you to reboot in order for the schedule to take effect If you set the record type to Motion detection or other related alarm types you must also define the motion detection alarm in order to trigger motion recording See Motion detection alarms below for more information Motion detection alarms You can define motion detection alarms A motion detection al...

Page 40: ...tion alarm requires the following tasks 1 Events schedule Define the schedule during which the system inputs and outputs are operational to detect alarms See Events scheduling on page 30 2 Recording schedule Define the schedule during which motion detection can be recorded See Defining a recording schedule see page 34 3 Settings areas Define the on screen area that can trigger a motion detection a...

Page 41: ...ady drawn Click Clear All to delete all areas marked and restart drawing 4 Select the motion detection sensitivity level from the drop down list All areas will have the same sensitivity level 5 Click the Linkage tab The Linkage screen appears 6 Check a response method for the system when a motion detection alarm is triggered You can check one or more of the following response methods Email link Se...

Page 42: ...position values can be between 1 and 512 5 Repeat steps 2 and 4 for each extra line of text selecting the next string number 6 Click Save to save changes Configuring the video image You may need to adjust the camera image depending on the camera model or location background in order to get the best image quality You can adjust the brightness contrast saturation and sharpness of the video image See...

Page 43: ...ttings Manual and DC Iris The type of lens determines which setting is used Power mode The camera cannot auto sense the power supply Select 50 Hz PAL or 60 Hz NTSC depending on your region IR mode Defines whether the camera is in day or night mode The day color option could be used for example if the camera is located indoors where light levels are always good Options Day Camera is always in day m...

Page 44: ... too dark Enable disable the BLC feature Image flip Not available on 4CIF camera models Use this function to flip the original image into a mirror image This could be used for example when the camera needs to be installed upside down The image can be flipped horizontally up down vertically right left or centered Default is None Note The on screen text does not flip White balance White balance WB t...

Page 45: ...users When new users are added to the list the administrator can define individual passwords or each user can use a default password See Figure 19 below Figure 19 User management screen Passwords limit access to the camera and the same password can be used by several users When creating a new user you must give the user a password There is no default password provided for all users Users can modif...

Page 46: ...an create and delete user accounts Admin cannot be deleted Operator This user can only change the configuration of his her own account An operator cannot create or delete other users Viewer This user can use live mode record and playback as well as take snapshots However they cannot change any configuration settings nor search the logs for events Adding and deleting users The administrator can cre...

Page 47: ...ify user information 1 Click the User management folder to open its screen 2 Select the user 3 Click the Modify button The user management screen appears 4 Change the information required Note The user Admin can only be changed by entering the admin password 5 Click OK to save the changes Formatting the SDHC card Use the HDD Configuration screen to display the capacity and free space available on ...

Page 48: ...r the network settings IP address subnet mask gate and port You can also do a hard reset by pressing the INITIAL SET button on the base of the camera see Figure 3 on page 7 To restore default settings 1 Click the Default folder to open its screen 2 Click either Full mode or Basic mode You will receive a prompt asking you to reboot the camera Upgrading the firmware The camera firmware is stored in ...

Page 49: ...he subfolder Remotely upgrade to open the Remotely upgrade screen 3 Click the Browse button to locate the latest digicap DAV file on your computer 4 Click Update You will receive a prompt asking you to reboot the camera Rebooting the camera The camera can be easily rebooted remotely Click the folder Reboot device to open its screen Click OK to the question Restart the device The camera reboots Tru...

Page 50: ...4BChapter 5 Camera management 46 TruVision IP Dome Open Standards User Manual ...

Page 51: ...alog box Only one camera is accessible from a Web browser screen If there is more than one camera connected to the network open a separate Web browser screen for each individual camera Live mode Once logged in open the camera s Web browser screen and click Live on the menu toolbar to view live mode See Figure 8 Web browser interface on page 19 for the description of the interface You can stop and ...

Page 52: ...recording stops Note You must have manual recording rights to manually record images See Modifying user information on page 43 for more information Taking a snapshot You can take a snapshot of a scene when in live mode Simply click the snapshot button located at the bottom of the screen to save an image The image is in jpeg format Snapshots are saved on the hard drive Playing back recorded video Y...

Page 53: ...h Results are listed in the file list box underneath and are arranged by start time 7 Download Click to download the selected file to your computer desktop 8 Control playback Click to control how the selected file is played back play stop reverse and fast forward playback 9 Timeline bar The timeline bar displays the 24 hour period of the day being played back It moves left oldest to right newest T...

Page 54: ... the file list box and are arranged by start time 2 Double click a video file in the file list box to start playback Only the selected file is played While playing back a video the timeline bar displays the type and time of the recording The timeline can be manually scrolled using the mouse Searching event logs There must be an SD card inserted in the camera to be able to record logs The log funct...

Page 55: ... Alarm Out Motion Detect Start Motion Detect Stop View Tamper Start and View Tamper Stop Notification Video Signal Loss Illegal Access Hard Disk Error Hard Disk Full IP Conflict and DCD Lost Operation Power On Shut Down Abnormal Shut Panel Login Panel Logout Panel Config Panel File Play Panel Time Play Local Start Record Local Stop Record Panel PTZ Panel Preview Panel Set Time Local Upgrade Net Lo...

Page 56: ...r computer desktop see page 48 Note You must have playback privileges to play back recorded files Avoid moving the external recording device when backing up information onto it To archive a recorded video file 1 Search for the required recorded file For more information on searching for recorded files see Playing back recorded video on page 48 and Searching event logs on page 50 2 Select the file ...

Page 57: ...eat step 1 to create additional segments You can generate up to 30 additional segments The video segments are saved onto your computer desktop Using presets This function is for future use TruVision IP Dome Open Standards User Manual 53 ...

Page 58: ...5BChapter 6 Camera operation 54 TruVision IP Dome Open Standards User Manual ...

Page 59: ...N P 7 5 W max TVD M1210V 2 N P TVD M1225V 2 N P I O connection DC jack flying lead RJ45 flying lead Network Protocols TCP IP HTTP DHCP DNS DDNS RTP RTCP PPPoE SMTP NTP Ethernet IP CoS 802 1 p Q QoS IPv4 PoE IEEE 802 3af Miscellaneous Dimensions D H 140 120 mm 5 5 x 4 7 in Weight 1 3 kg 2 8 lbs Operating temperature 10 C to 60 C 14 to 140 F Storage temperature 20 to 70 C 4 to 158 F Environmental ra...

Page 60: ...onnection DC jack flying lead RJ45 flying lead Network Protocols TCP IP HTTP DHCP DNS DDNS RTP RTCP PPPoE SMTP NTP Ethernet IP CoS 802 1 p Q QoS IPv4 PoE IEEE 802 3af Miscellaneous Dimensions L W H 100 98 47 mm 3 94 3 84 1 83 in Weight 0 5 kg 1 1 lbs Operating temperature 10 to 60 C 14 to 140 F Storage temperature 20 to 70 C 4 to 158 F Environmental rating IP66 vandal resistant PC requirements Int...

Page 61: ...le 1 White Orange White Orange 1 2 Orange Orange 2 3 White Green White Green 3 4 Blue Blue 4 5 White Blue 5 White Blue 6 Green 6 Green 7 White Brown 7 White Brown 8 8 Brown Brown Figure 24 Cross over cable 1 White Orange White Orange 1 2 Orange Orange 2 3 White Green White Green 3 4 Blue Blue 4 5 White Blue White Blue 5 6 Green Green 6 7 White Brown White Brown 7 8 Brown Brown 8 TruVision IP Dome ...

Page 62: ...ppendix B Pin definitions 58 TruVision IP Dome Open Standards User Manual Please make sure your connected cables have the same pin assignment and color as above before deploying the cables in your network ...

Page 63: ...his document and any other documentation provided If you still have questions contact us during business hours Monday through Friday excluding holidays Note Please be ready at the equipment before calling Table 7 Technical support Europe Middle East and Africa W Select Contact Us at www utcfssecurityproducts eu North America T 1 855 286 8889 E techsupport interlogix com Australia E security tech s...

Page 64: ...8BAppendix C Warranty and contact information 60 TruVision IP Dome Open Standards User Manual ...

Page 65: ... Hard drive capacity 43 C card full 43 formatting 43 Cabling requirements 4 Hue setup 20 Camera configuration 27 Camera dimensions 5 I Camera image configuring 38 Installing the cameras 5 day night 39 IP address white balance 40 configuring 25 Camera name changing 23 L display 28 Camera recording schedule Language 20 configuring 34 Live mode Channel configuration 27 starting 47 Contrast setup 20 3...

Page 66: ... accessing in camera 8 capacity 43 card full 43 formatting 43 free space available 43 Serial ports configuring 25 Sharpness setup 39 Shutter speed setup 39 Snapshots archiving snapshots from recorded files 52 saving during live mode 48 Streaming main sub setup 21 System time set up 29 T Text adding extra lines of text on screen 38 Text display on screen appearance 28 Time format set up 28 TruVisio...

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