Interlogix NXG-1820-EUR User Manual Download

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xGenConnect Installation
and Programming Guide

P/N 466-5545-

EN • REV F • ISS 03DEC20

Summary of Contents for NXG-1820-EUR

Page 1: ...xGenConnect Installation and Programming Guide P N 466 5545 EN REV F ISS 03DEC20 ...

Page 2: ...ATIVE Carrier Fire Security B V Kelvinstraat 7 6003 DH Weert Netherlands Product warnings and disclaimers THESE PRODUCTS ARE INTENDED FOR SALE TO AND INSTALLATION BY QUALIFIED PROFESSIONALS CARRIER FIRE SECURITY CANNOT PROVIDE ANY ASSURANCE THAT ANY PERSON OR ENTITY BUYING ITS PRODUCTS INCLUDING ANY AUTHORIZED DEALER OR AUTHORIZED RESELLER IS PROPERLY TRAINED OR EXPERIENCED TO CORRECTLY INSTALL FI...

Page 3: ... EU WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be...

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Page 5: ...ting 6 Auxiliary Current and Battery Capacity 7 Environmental 7 Physical Dimensions and Weight 7 Fuses 8 Maintenance 8 System Monitoring 9 SIA and CID Reporting Code Descriptions 9 EN 50131 3 and EN 50136 2 Compliancy 13 Options Affected by EN 50131 Regulations 13 Optional Functions 14 EN 50131 Compliance Precautions 14 Alarm Transmission Path and Alarm Transmission System Faults 15 EN 50131 and I...

Page 6: ...tions with NXG 183x EUR keypad 34 Activate SOS Feature NXG 1820 EUR only 34 Programming Methods 36 Account Access 36 Method 1 DLX900 Management Software 37 Method 2 Web Server 39 Method 3 UltraSync App 42 Method 4 NXG 1820 Keypad 48 Programming with Web Pages 49 Recommended Items to Change 49 Learning Wireless Zones 50 Adding a User 55 Adding a Keyfob 56 Advanced Keyfob Programming 56 Programming ...

Page 7: ...98 Programming Instructions for Permissions 102 Programming Instructions for Menus 104 Programming Instructions for Holidays 106 Programming Instructions for Users 109 Programming Instructions for Zones 112 Programming Instructions for Custom Zones 115 Programming Instructions for Areas 118 Programming Instructions for Schedules 121 Programming Instructions for Arm Disarm 125 Programming Instructi...

Page 8: ...and Programming Guide Appendix 1 System Status Messages 153 Appendix 2 App and Web Error Messages 155 Appendix 3 NetworX Modules Compatibility 156 Appendix 4 Advanced Menu Tree 158 Appendix 5 NXG 183x Keypad Features 159 Index 163 ...

Page 9: ... has been taken during the preparation of this manual to ensure the accuracy of its contents CARRIER FIRE SECURITY assumes no responsibility for errors or omissions Product Warnings YOU UNDERSTAND THAT A PROPERLY INSTALLED AND MAINTAINED ALARM SECURITY SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS SUCH AS BURGLARY ROBBERY FIRE OR SIMILAR EVENTS WITHOUT WARNING BUT IT IS NOT INSURANCE OR A GUARANTEE TH...

Page 10: ...TION WARNING The equipment should only be operated with an approved power adapter with insulated live pins Caution Risk of explosion if battery is replaced by an incorrect type Dispose of batteries according to the instructions Contact your supplier for replacement batteries Warranty Disclaimers CARRIER FIRE SECURITY HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS WHETHER EXPRESS IMPLIED STATU...

Page 11: ...RRIER FIRE SECURITY Disclaimer THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE CARRIER FIRE SECURITY ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES LOSSES OR RISKS PERSONAL OR OTHERWISE INCURRED AS A CONSEQUENCE DIRECTLY OR INDIRECTLY OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT FOR THE LATEST DOCUMENTATI...

Page 12: ...hazards that could result in injury or loss of life They tell you which actions to take or to avoid in order to prevent the injury or loss of life Caution Caution messages advise you of possible equipment damage They tell you which actions to take or to avoid in order to prevent the damage Note Note messages advise you of the possible loss of time or effort They describe how to avoid the loss Note...

Page 13: ...ram and maintain The advanced user management system can be linked to complex schedules and automation events that dynamically change what users have access to in real time based on system conditions Zones can also behave differently based on different conditions The xGenConnect intrusion panel is designed to be operated from the NXG 1820 touchscreen keypad with 3 5 inch screen or from the NXG 183...

Page 14: ...board large metal housing 2 NXG 9 LB xGenConnect panel 8 zones 8 partitions max 48 zones with IP on board large poly housing 2 NXG 9 RF LB xGenConnect panel 8 zones 8 partitions max 48 zones with IP and LoNa Receiver on board large poly housing 2 NXG 9 RF Z LB xGenConnect panel 8 zones 8 partitions max 48 zones with IP Zwave and LoNa Receiver on board large poly housing 2 NXG 4 BO xGenConnect boar...

Page 15: ...2 3 NXG 003 Housing w tamper sw Metal EN Grade 2 2 NXG 003 DIN DIN rail mounting kit 2 3 NXG 868 Wireless expander 868 MHz Gen 2 2 NXG 433 Wireless expander 433 MHz 2 NXG 7002 SIM 4G Wi Fi communication expander SIM includes SIM card 2 Mains Power Specifications Mains input voltage 230 VAC 10 15 50 Hz 10 Current consumption at 230 VAC 240 mA max Transformer output NXG 4 NXG 8 E 16 3 VAC 40 VA NXG ...

Page 16: ...2 V nominal NXG 8 only Minimum energy level of the battery in its charged state is 100 Minimum voltage 9 45 VDC Over voltage threshold 16 3 VDC 5 Maximum voltage at power supply auxiliary power output and battery power output 14 5 VDC Battery low condition 11 3 to 11 8 VDC Battery disconnect voltage 9 77 VDC Maximum ripple voltage V p p 200 mV typical 550 mV max General Features Code combinations ...

Page 17: ...tion number 32 Partitions NXG 4 4 NXG 8 E NXG 9 8 Maximum keypad NXG 4 16 NXG 8 E NXG 9 24 Maximum expander modules incl keypads NXG 4 24 NXG 8 E NXG 9 32 Non volatile Memory Event log capacity 1024 Data retention log program settings 10 years Ethernet Connection IP only Supported standard IEEE 802 3u Speed 10BASE T or 100BASE TX Duplex Half duplex and full duplex Cabling FTP foiled twisted pair C...

Page 18: ...5 mA NXG 208N xGenConnect 8 zone expander board 30 mA 30 mA NXG 216N xGenConnect 16 zone expander board 30 mA 30 mA NXG 220 G3 20 zone expander 30 mA 30 mA NXG 504 4 relay output expander 20 mA idle 70 mA 4 relays on 20 mA idle 70 mA 4 relays on NXG 508N xGenConnect 8 relay expander board 20 mA idle 130 mA 8 relays on 20 mA idle 130 mA 8 relays on NXG 510 10 relay output expander 20 mA idle 160 mA...

Page 19: ...ded in the table above Example for EN Grade 2 When using battery backup as specified for EN Grade 2 using a 7 2 Ah battery the maximum available auxiliary current is 470 mA Environmental Operating temperature 10 to 55 C Humidity 95 non condensing IP protection grade IP30 NXG 4 NXG 8 E metal enclosure EN 50131 Grade 2 Class II NXG 9 polycarbonate enclosure EN 50131 Grade 2 Class II Alarm transmissi...

Page 20: ...en keypad 18 x 82 x 125 mm 150 g NXG 183x EUR LCD keypad 133 x 130 x 25 mm 300 g NXG 208 8 zone expander 135 x 80 x 55 mm 150 g NXG 208N xGenConnect 8 zone expander board 153 x 57 mm 60 g NXG 216N xGenConnect 16 zone expander board 153 x 57 mm 60 g NXG 220 20 zone expander 135 x 80 x 64 mm 180 g NXG 504 4 relay output expander 135 x 80 x 55 mm 150 g NXG 508N xGenConnect 8 relay expander board 153 ...

Page 21: ...t fail Power unit failure Overvoltage Tampers Device tamper Device sabotage SIA and CID Reporting Code Descriptions SIA code CID code Function 0 FA E110 Fire Alarm 1 FR R110 Fire Alarm Restore 2 PA E120 24 Hour Alarm 3 PR R120 24 Hour Alarm Restore 4 BA E130 Burg Alarm 5 BR R130 Burg Alarm Restore 6 B E570 Bypass 7 U R570 Bypass Restore 8 TA E383 Tamper 9 TR R383 Tamper Restore 10 T E380 Trouble 1...

Page 22: ...33 TR R383 Tamper Restore Anti mask 34 BA E139 Burglary Alarm Unverified 35 BV E130 Burglary Alarm Verified 36 HA E129 Hold up Alarm Unverified 37 HV E120 Hold up Alarm Verified 38 PA E129 Panic Alarm Unverified 39 HV E120 Panic Alarm Verified 64 FA E115 Manual Fire 65 MA E100 Manual Auxiliary 66 PA E123 Manual Audible Panic 67 HA E122 Manual Silent Panic 68 HA E124 Duress 69 JA E461 Keypad Lockou...

Page 23: ... JT E625 Clock Changed 98 LB E627 Start Local Program 99 LX E628 End Local Program 100 RB E627 Start Remote Program 101 RS E628 End Remote Program 102 TS E607 Start Walk Test Mode 103 TE R607 End Walk Test Mode 104 E466 Technician Arrival 105 YZ R466 Technician Left 106 FT E310 Ground Fault 107 FR R310 Ground Fault Restore 108 LF E606 Start Listen In 109 LE R606 End Listen In 110 OK E451 Early Ope...

Page 24: ...ost 133 DV E421 Valid Code Expired 134 RU E628 Remote Program End 135 CL E102 Man Down 136 RR E305 Power Up 137 RR R305 Power Up Restore 138 RX R601 Manual Test Restore 139 OJ E452 Late Opening 140 CK R451 Early Closing 141 UB E532 Device Bypass 142 UU E531 Device Unbypass 143 YF E304 Checksum Failure Failure 144 YG R304 Checksum Failure Restore 145 YT E338 Expander Low Battery 146 YR R338 Checksu...

Page 25: ...PT Upon configuring alarm transmission path and remote connection details default user installer keys shall be changed Options Affected by EN 50131 Regulations EN 50131 Grade 2 Required settings The following options and values are mandatory for EN 50131 1 Grade 2 regulations Period 24 h for every path to meet ATS Class 2 4 h for the IP path to meet Class 4 View Areas and Control Areas settings ar...

Page 26: ...nts the EN 50131 compliance label must be removed from the system Optional Functions Detection of storage device failure Detection of low output voltage EN 50131 Compliance Precautions Installation In order to install an EN 50131 compliant system please make sure that all system components are EN 50131 compliant Programming Make sure that all system settings are in line with regulatory compliance ...

Page 27: ...ion Alarm reporting is not possible as no paths are available Check if the communication path is functioning For cellular check reception antenna connection and SIM card For IP check the cable router and internet connection IP PATH Restore 999 The communication paths to the central station have been restored IP PATH Failure 998 The alarm panel is unable to communicate with the central station via ...

Page 28: ...G 510 NXG 208 NXG 220 NXG 208 G3 NXG 220 G3 NX 216E EN NX 216Z8 NX 507E NX 508E Wireless expanders NXG 433 GSM Module NXG 7002 SIM NXG 7102 SIM Other regulations INCERT The following options and values are mandatory for INCERT T031ed2 regulations Engineer tamper reset On ...

Page 29: ...ONE 1 COM ZONE 3 ZONE 4 ZONE 5 COM ZONE 6 ZONE 7 COM ZONE 8 AUX COM SMOKE POS COM DATA BELL BELL AC AC EARTH POS NEG LAN OUTPUT 1 ZONE 2 COM B A C F G D E J11 C Zn NC EOL C Zn NO EOL C Zn NC EOL C Zn NC EOL NO NC T 1 2 3 4 F C Zn EOL C Zn EOL 1 8 NO 6 5 3 74K EOL 9 16 6 98K 3 74K NC NC G BELL BELL C BELL BELL 1 2 EOL 3 3 kΩ EOL 820 Ω SMOKE AUX D EOL 3 3 kΩ AUX OUTPUT x ZONE n COM E ...

Page 30: ...oad 500 mA Requires 3 3 kΩ EOL D 2 wire smoke detector Enable Two Wire Smoke feature Program zone 8 as Zone type Fire and Zone options Fire 820 Ω resistor E 4 wire smoke detector Program Zone type Fire and Zone options Fire 3 3 kΩ resistor F Single zone 1 NC contact with EOL resistor 2 NO contact with EOL resistor 3 One NO contact and one NC contact with EOL resistor 4 Zone tamper EOL resistor See...

Page 31: ...icator module is installed and must be removed to accommodate communicator module J11 Terminal to connect communicator module to xGenConnect Ethernet Connect Ethernet cable to RJ45 socket to provide internet connectivity to xGenConnect J13 5 pin connector used to upgrade and program xGenConnect with USBUP EUR V2 tool TAMPER Connect to panel box tamper AUX Terminal for auxiliary power to outputs OU...

Page 32: ...port blinks when data is sent or received and is off when cable is disconnected or J14 connector is removed If 4G Wi Fi router module is installed LED is lit when panel has established connection to the module and blinks when panel is communicating with the module Check Connection Status web page to verify connection to UltraSync Z WAVE XGEN LAN TERM LEARN BUS 12 V 7 Ah NXG 7002 SIM J14 USBUP ETHE...

Page 33: ...e NXG 9 unit functionality is the same as the NXG 8 except that the connections are spatially orientated differently NXG 9 LEDs Refer to NXG 8 E LEDs on page 20 The NXG 9 unit functionality is the same the NXG 8 except that the LEDs are spatially orientated differently Z WAVE ENROL 12 V 7 Ah NXG 7002 SIM J14 USBUP ETHERNET LAN OP4 POS COM DATA BELL OP1 LAN ZONE 1 COM ZONE 3 ZONE 4 ZONE 5 COM ZONE ...

Page 34: ...alled in the metal enclosure insert the antenna with the corresponding icon Antenna 2 After the board is installed in the metal enclosure insert the antenna with the corresponding icon NXG 4 LEDs Refer to NXG 8 E LEDs on page 20 The NXG 4 unit functionality is the same as NXG 8 except it has the following additional LED D5 RF Red LED blinks when message is sent or received from a 63bit 80plus tran...

Page 35: ...sed to connect keypads and in and output expanders to the xGenConnect intrusion panel For cable specifications see xGenConnect Specifications xGenConnect Bus on page 5 Cable must provide 13 twists per metre or 4 twists per foot 52 pF per metre or 16 pF per foot and characteristic impedance 100 to 120 Ω 800 m total cable run on system Max 800 m from remote device to xGenConnect control panel Max 32...

Page 36: ...de to one common earthing point in a building If a shielded LAN cable is routed via more than one plastic device the shielding from incoming and outgoing cable must be connected Termination Links Put a jumper across TERM on the panel and the furthest device to ensure correct RS 485 termination and avoid communication issues with signal reflection etc ...

Page 37: ... 2 The metal enclosure should be installed with the door opening from the top to bottom 3 Guides are cut into the enclosure to hold the panel two on the top and two on the bottom Two plastic brackets are pre installed on the xGenConnect Slide the panel into the guides as shown in the diagram The terminal strip should face towards you once installed 4 A plastic strap is provided to allow the door t...

Page 38: ... be in the large hole It does not require force to insert Insert one of the provided screws into the smaller hole from inside the enclosure to secure it in place A screwdriver should reach through the groove that runs the length of the guide to tighten the screw The second PCB guide should be positioned opposite the first groove facing up and placed in the lower insertion point using the same proc...

Page 39: ...rinted on each antenna will disappear when fully inserted 5 Remove antennas before attempting to remove panel 4G Cellular and Wi Fi Router Module Antennas If the optional 4G Cellular and Wi Fi Router has been installed a single set of antennas should be connected to MAIN on the module The antennas should be installed vertically and as high up as possible The module includes MIMO wireless technolog...

Page 40: ...3 relative humidity noncondensing The lid can be removed by releasing the two screws using the supplied Allen key Note The housing cover must be installed with the clips on top Refer to drilling template provided with enclosure for mounting instructions To install a module release the locking tab s and place on the DIN rail then push the locking tab s to secure the module To remove a module use a ...

Page 41: ...lass II to provide operating conditions within Temperature range 10 to 55 C Humidity range Average 93 relative humidity non condensing To install a module release the locking tab s and place on the DIN rail then push the locking tab s to secure the module To remove a module use a small flat blade screwdriver to release the locking tab s on the xGen module then remove from the DIN rail Refer to mod...

Page 42: ...ected devices 1 Power cycle the panel bus 2 Connect batches of 4 devices at a time 3 Push the LEARN button 4 Confirm 4 additional devices enrolled 5 Repeat for additional devices with batches of 4 Enrollment can also be initiated Using the NXG 18xx keypad press Menu Installer PIN ENTER go to Program Devices System Devices Control Enroll Function 0 Inactive Automatic Enroll Using the xGenConnect We...

Page 43: ...eypads 1 Name 2 Serial Number 3 Area Group 4 Keypad Options 2 Select the category and type For example to remove a keypad touch System Devices Keypad 3 Touch Device UID Serial 4 Touch the serial number displayed 5 Touch Clear 6 Touch OK The device has now been removed Deleting devices can also be done Using the xGenConnect Web Server click the Advanced Menu click Devices find the device to be remo...

Page 44: ...o disallowed account codes 5 digits minimum to provide 10 000 possible combinations Lock Out on 3 Invalid Attempts If an invalid PIN code is entered three times the keypad will deny all login attempts for 90 seconds Attempts are counted from any method e g keypad app or web page You must wait the full 90 seconds before trying again with the correct PIN This is to prevent brute force attacks on gue...

Page 45: ...ay button two times until the icon is red and displays Instant This indicates the alarm system is set in Instant Stay Mode Arm Your System in Night Mode Enter a valid PIN code with Stay permissions to unlock the screen To arm in Night Mode touch the Stay or Stay button a total of three times until the icon is red and displays Night Mode Touching the Night Mode button again will cycle the system ba...

Page 46: ...arm your system If your system has multi Partition control enabled the Off button will be displayed A valid PIN code will need to be entered to determine what permissions they have this includes which Partitions and at what time day that user has access Disarm Partitions with NXG 183x EUR keypad Enter a valid PIN code to unlock the screen Typically the buzzer will sound continuous tone announcing ...

Page 47: ... Panic Alarm Depending on how your system is programmed the control room may receive the corresponding event Check with your control room to determine what action will be taken If silent alarm is enabled then the keypad will not display any signs that the panic button was pressed To cancel a SOS alarm return to the home screen touch the Status button and turn the Partition off ...

Page 48: ... Refer to the appropriate keypad installation manual xGen Reference Guide will also assist you in navigating the menus Account Access Note Installer Account Disabled When Armed If a non engineer account arms the system at any time engineer accounts will not be able to log in any current program mode will end and this will be recorded in the event log Ask the end user to disarm the panel and leave ...

Page 49: ...rd 9 Program required settings The access point will remain until the installer turns it off Alternatively to manually create the WiFi Internal Access Point 1 Default the panel 2 Unlock the keypad and access the Programming menu 3 Navigate to Advanced Communicator IP Configuration IP Options 4 Navigate to WiFi Internal Access Point SSID 5 Program a valid SSID name 6 Navigate to WiFi Internal Acces...

Page 50: ...or IP Configuration IP Address and note the IP address displayed 4 Install DLX900 on a suitable computer 5 Start DLX900 6 Create a new customer 7 Enter the IP address of your system 8 Click Save 9 Click Connect via TCP IP 10 Click Read All Connect to xGenConnect using DLX900 on UltraSync In order for DLX900 to connect to an xGenConnect system you will need the Download Access Passcode under Commun...

Page 51: ...er LAN 1 Turn on power to your system 2 Connect an Ethernet cable to the J13 Ethernet port on the xGenConnect and wait 10 seconds for the local router to assign the xGenConnect an IP address if DHCP is available 3 On the keypad press Menu PIN ENTER go to Installer Communicator IP Configuration IP Address and note the IP address displayed 4 Open your web browser 5 Enter the IP address from step 3 a...

Page 52: ...t and remote access to a xGenConnect system if enabled This includes secure connections between the UltraSync app xGenConnect and cameras No programming email addresses user names or PIN codes are stored on these servers for greater security It features full redundancy to route encrypted alarm messages from your panel to a Central Monitoring Station 1 Log in to the Web Server as shown above 2 Clic...

Page 53: ...nitoring station Alternatively the module can be set by the central monitoring station to use 4G single path reporting This is useful for sites with no broadband internet The module is pre configured Once installed on the xGenConnect panel it will automatically register on available mobile network s Refer to the 4G Cellular and Wi Fi Router Module manual for further details Check 4G connection to ...

Page 54: ...nstalled move antennas to a higher location install additional antennas to activate MIMO feature or install high gain antenna s 6 Contact your service provider to check the SIM card is active and that cellular reporting is enabled for your unit on the UltraSync Portal Congratulations your xGenConnect system is connected to your network and UltraSync It is now ready to be programmed Refer to Progra...

Page 55: ...ct via UltraSync app UltraSync is an app that allows you to control your xGenConnect system from an Apple iPhone iPad or Google Android device First set up the xGenConnect Web Server then download this app Carrier charges may apply and an Apple iTunes or Google account is required 1 On your smartphone go to the Apple App StoreTM or Google PlayTM store 2 Search for UltraSync 3 Install the app 4 Cli...

Page 56: ...lick the Done button to save the details then Sites to go back 8 Click the name of the Site the app will now connect you to xGenConnect Using the App The first screen that will appear once you connect is the Overview screen This will display the status of your system and allows you to arm or disarm partitions by touching Arm Away Arm Stay or Disarm It also allows you to activate programmed automat...

Page 57: ...estore it to normal operation Touch Chime to add or remove a zone from the Chime feature Touch Notify to receive push notifications when there is activity from that zone Touch the Camera icon to view cameras connected to your system Live snapshots from each camera will be shown Touch the snapshot to open the live stream in full screen Rotate your device to make the image bigger Touch the screen th...

Page 58: ... at a later date Video clips can also be accessed from the History screen Touch Menu HISTORY then change Selected Events to Video Touch Press to Play Video to retrieve the clip from the camera Once downloaded you can save or forward the clip This History screen displays the event log of the xGenConnect recording important events and allowing authorized users the ability to audit the system Changin...

Page 59: ...g and managing users Touch Menu USERS Change User Type to Custom to show additional options When you log in with the installer account you will have access to the ADVANCED menus for setting up and programming the xGenConnect Refer to xGen Reference Guide for additional help on the Advanced screen Troubleshooting If you have trouble connecting to your system using the app here is a checklist Check ...

Page 60: ...t com 443 Ethernet Server 2 eu1 zerowire com 443 Wireless Server 1 eu1w ultraconnect com 8081 Wireless Server 2 eu1w zerowire com 8081 Power cycle connected equipment including xGenConnect and customer supplied router s Method 4 NXG 1820 Keypad The NXG 1820 is able to access all panel programming features with a valid installer code 1 Press Menu Installer PIN ENTER go to Program 2 Scroll through t...

Page 61: ...lways change this to prevent unauthorized access to the security system Note EN 50131 Grade 3 default codes are 971300 123400 User 1 username is User 1 at default there is a space between User and 1 Usernames are required to provide access to the xGenConnect Web Server and UltraSync app Web Access Passcode This provides access to the xGenConnect Web Server UltraSync and UltraSync app DLX900 access...

Page 62: ...Access Passcode of 00000000 disallows DLX900 access Log in to the Web Server and go to Settings Network to change the code Learning Wireless Zones 1 Log in to the Web Server 2 Enter your username and password by default this is installer and 9713 then click Sign In ...

Page 63: ...e Consult the detector manual for instructions generally this is performed by opening the detector s case This will send a tamper signal to xGenConnect 8 The screen will indicate the device has been learnt and a serial number will appear 9 Customize zone settings if required by referring to the Zone Guide Zone Profile Type Guide and Zone Options Guide on the following pages ...

Page 64: ...ypass Instant Yelping Y Y N N Y Y 12 Event Only Event Only Silent N N Y N N N 13 Momentary Key Switch Keyswitch Silent N N N Y N N 14 Latching Key Switch Keyswitch Silent N N N N N N 15 CO Detector Instant Four Pulse Y N N N N N 16 Exit Terminate Exit Terminate Silent N N N N N N 17 Holdup Holdup Delay Silent N N N N N N 18 24 Hour Local Sounder Instant Silent Y N N N N N Disarmed 1 Day Zone Local...

Page 65: ...ns Zone Reporting Zone Contact Options Default Number Default Name Bypassed Stay Mode Forced Arm Enabled Bypass Cross Zone EOL Automatic Zone Test Night Mode Zone Inactivity Test Follow Any Armed Area Final Set Door Single EOL Delayed in Stay Alarms Alarm Restores Bypass Unbypass Zone Lost Low Battery Zone Trouble and Restore Normally Open Fast Loop Zone Report Event 1 Bypass Y Y Y Y Y Y Y 130 BA ...

Page 66: ...13 Low Temp Y Y Y Y Y Y 159 ZA 14 High Temp Y Y Y Y Y Y 158 KH 15 Fire Alarm Pull Station Y Y Y Y Y Y 115 FA 16 Night Mode Y Y Y Y Y Y Y Y Y 135 BA 17 Final Set Door Y Y Y Y Y Y Y Y 130 BA 18 Medical Y Y Y Y Y Y Y 100 MA 19 Blank Y Y Y Y Y Y Y Y 130 BA 20 Blank Y Y Y Y Y Y Y Y 130 BA 21 Blank Y Y Y Y Y Y Y Y 130 BA 22 Blank Y Y Y Y Y Y Y Y 130 BA 23 Blank Y Y Y Y Y Y Y Y 130 BA 24 Blank Y Y Y Y Y ...

Page 67: ...ck Sign In 3 The Arm Disarm screen will appear 4 Click Users 5 Click Add 6 Enter a unique PIN code between 4 and 8 digits 7 Enter a First and or Last Name 8 Select a User Type Master users can arm and disarm partitions They can create delete or modify user codes They can also change system settings Standard users can arm and disarm partitions But they cannot create users or review event history Ar...

Page 68: ...Arm 2 buttons The screen will show the keyfob has been found and the Serial Number will appear The keyfob will have access to Area 1 and the panel will report the keyfob number to the Central Monitoring Station when it is used 7 Click Save Advanced Keyfob Programming Three levels of access are possible 1 Area 1 only This is the default behaviour after learning a keyfob The User is set to Use FOB N...

Page 69: ...disarm button is pressed all partitions in the Disarm Control Group will be disarmed Keyfob Options Tick the Police option to allow Panic Alarms to be sent to the Central Monitoring Station when Arm Disarm Buttons are pressed at the same time In addition the panel will display the status and sound audible alerts Please consult with your Central Monitoring Station what action will be taken Tick No ...

Page 70: ...he xGenConnect Before adding cameras The xGenConnect must be programmed The UltraSync app must be able to connect to the site To add a camera 1 Connect power to the camera using the included plug pack It will take 3 to 4 min to initialize A new camera out of the box will automatically start Wi Fi Discovery Mode if no Ethernet cable is connected 2 Launch UltraSync app on a smartphone 3 Click the si...

Page 71: ...e camera with an Ethernet cable to the same router local area network as the panel 2 Program the camera by following the camera s manual Take care when changing quality settings exceeding the customer s upload bandwidth will cause the camera to appear slow or unresponsive 3 If a Wi Fi connection is preferred a Enter the Wi Fi router s details on the Network Wi Fi tab b Click Save c Check Connected...

Page 72: ... recording duration if video appears slow or unresponsive Viewing Live Stream and Latest Clip 1 Click Camera icon on bottom of the screen 2 All available cameras will be shown 3 Click Live Stream to view the live video of a specific camera 4 Click Latest Clip to view the last recorded clip from a specific camera Please wait while the ZeroWire servers retrieve the last recorded video clip from the ...

Page 73: ...tick this option to hide it 6 Select the Activate Schedule Always On to allow recording at all times 7 Select the event that will trigger recording a video clip using the Activate Event Type drop down box 8 Select the Activate Zone Area User Action if applicable 9 Select Action Device 1 Alarm System Action Type Trigger Camera Video Clip then the cameras you wish to record a video clip when the eve...

Page 74: ...mmand prompt cmd in Windows to ping the panel and the camera If both reply successfully then your device is connected correctly on the network Alternatively 3rd party network scanning apps and tools may be of assistance during installation Check the Settings Connection Status web page UltraSync Status must show connected If not contact your service provider for help The panel may require to be pro...

Page 75: ...figuring OH Reports In certain applications the xGenConnect can be configured to support non provisioned Osborne Hoffman Reporting This is done by entering specially formatted text in Channel Destination Setting Up OH Reporting 1 The panel must not be provisioned in the UltraConnect Servers 2 This configuration must be in reporting Channel 1 Click Settings Channels to view Channel 1 3 Select one t...

Page 76: ... set it must be a number between 90 and 255 The minimum delay is 90 seconds If the path is restored within this time window no fault event will be reported to OH Cell_Fault_Delay The number of seconds for the Cellular failure delay reporting to OH If set it must be a number between 90 and 255 The minimum delay is 90 seconds If the path is restored within this time window no fault event will be rep...

Page 77: ...xGenConnect Installation and Programming Guide 65 reported to OH If the fault remains present for a longer period the LAN fault message will be reported after 180 seconds ...

Page 78: ...have a Fully configured and online xGenConnect system Fully configured smartphone with internet access and Apple Google account details This must be signed in to the relevant Apple ID Google account so their servers can deliver the message to the device 1 Open the UltraSync app 2 Click the edit button next to the site you wish to receive notifications from 3 Click Notification Services 4 Enable Pu...

Page 79: ...t Each channel will automatically be assigned the corresponding event list number 6 Optional select the events to be notified for a Click Show event selection b Select the events you want a notification for c Click Save d Click Back 7 Click Back 8 Click Done Note If the device will no longer be used repeat these steps and disable Push Notifications to free up the channel position for future use ...

Page 80: ...smartphone has notifications enabled on Apple iOS click Settings Notifications scroll down and click UltraSync check Allow Notifications and Show in Notification Centre are enabled optionally select the Alert Style as Banners or Alerts If you are on iOS ensure your phone is logged into your Apple account under iTunes or iCloud If you are on Android ensure your phone is logged into your Google acco...

Page 81: ...tings 3 Touch Notification Services 4 The device name is displayed and can be changed Removing Notifications Follow the steps above and disable the Push Notifications option This will automatically delete your device from the server and xGenConnect If you do not have access to the device the xGenConnect can be modified to stop sending the notifications 1 Log in to the Web Server 2 Click Settings 3...

Page 82: ...4 Click the Channel Number in the drop down list your device name will appear 5 Delete the content of the Destination field 6 Click Save 7 Your device will no longer receive notifications from this xGenConnect and the Channel is available to be reused ...

Page 83: ...MS Notification future release 1 Open the UltraSync app 2 Click the edit button next to the site you wish to receive notifications from 3 Click Notification Services 4 Enable SMS Notifications 5 Type in the destination mobile phone number 6 Tap Back 7 Tap Done ...

Page 84: ... the UltraSync app 2 Click the edit button next to the site you wish to stop SMS notifications from 3 Click Notification Services 4 Disable SMS Notifications 5 By switching off SMS Notification the mobile phone number will be deleted from this device s Channel 6 Tap Back 7 Tap Done ...

Page 85: ...network and always on devices can function as repeaters to extend the range of Z Wave devices Door locks which support secure encryption can be used unencrypted locks cannot be added to xGenConnect xGenConnect may natively support setting and retrieving on off states setting and retrieving dimming levels and locking unlocking Adding Z Wave Devices 1 Log in to the Web Server 2 Click Settings Rooms ...

Page 86: ... siren while others identify themselves as binary on off switches There are slightly different programming steps for each If you have added a Z Wave siren that identifies as a binary on off type you can program it to activate when the xGenConnect siren activates 1 Log in to the panel 2 Click Advanced Devices Zwave Devices 3 Select the Z Wave siren in the drop down list 4 Click Zwave Options 5 Enab...

Page 87: ...anel 2 Click Advanced System Siren Options 3 Enable Z Wave Siren Chirps Entry and Exit 4 Click Save When this option is disabled only the built in xGenConnect siren should sound during Entry and Exit Delay Note Some Z wave sirens have a built in 30 second timer and ignore advanced features Removing Z Wave Devices 1 Log in to the panel 2 Click Settings Z Wave Add Remove ...

Page 88: ...evice s manual for instructions 5 Device will no longer appear in xGenConnect menus Adding xGenConnect to existing Z Wave network as Secondary Controller 1 Log in to the panel 2 Click Settings Z Wave Add Remove 3 Start the Add process on the primary controller of the existing network 4 Press the Include button on the xGenConnect the secondary device ...

Page 89: ... and status will update to indicate it has been added as Secondary Controller 5 Save settings on Primary Controller Removing xGenConnect from existing Z Wave network as Secondary Controller 1 Log in to the panel 2 Click Settings Z Wave Add Remove 3 Start the Remove process on the primary controller of the existing network ...

Page 90: ...onnect status will update to indicate it has been added as Secondary Controller 7 Save settings on Primary Controller Adding xGenConnect to existing Z Wave network as Primary Controller 1 Log in to the panel 2 Click Settings Z Wave Add Remove 3 Start the Control Shift function on the primary controller of the existing network This will typically involve pressing a Shift button ...

Page 91: ...5 xGenConnect now displays Alarm is Primary Controller to indicate successful shift 6 xGenConnect will now be the Primary Z Wave Controller and the other network is the Secondary Z Wave Controller Relinquish Primary Control of xGenConnect to another Controller 1 Log in to the panel 2 Click Settings Z Wave Add Remove ...

Page 92: ...ary controller and a secondary controller is already learnt in to xGenConnect xGenConnect in Primary Controller mode has Add Remove Cancel Shift and Include buttons 4 Press the Shift button on xGenConnect the Primary Controller 5 Press the Exclude button on the Secondary Controller ...

Page 93: ...d association This allows you to control multiple Z Wave devices such as lights or even a scene from a single Z Wave on off switch 1 Click Settings Zwave Device Association 2 Select the Z Wave device from the drop down menu 3 Select an Association Group Check the Z Wave device s manual for supported groups 4 Select one or more devices to associate These are the devices that will change state when ...

Page 94: ...ation This allows you to control multiple Z Wave devices such as lights or a scene from a single Z Wave on off switch 2 Click Settings Zwave Device Association 3 Select the Z Wave device from the drop down menu 4 Select an Association Group Check the Z Wave device s manual for supported groups 5 Select one or more devices to associate These are the devices that will change state when the device in...

Page 95: ...ing each device can communicate with all nearby devices and adding more devices generally provides better performance and range After all Z Wave devices have been added and installed in their final physical locations follow these steps to heal the Z Wave network and create the communication paths between each device 1 Click Settings Zwave Maintenance 2 Click the Rediscover button Status will show ...

Page 96: ...of all Z Wave devices and the network configuration The Z Wave Network can be cleared without affecting panel programming To reset the Z Wave Network back to factory defaults 1 Click Settings Zwave Maintenance 2 Click the Reset button 3 Click OK to warning message Status will show Resetting Network Status will show Network Reset when successful Restore Z Wave Network The panel contains a database ...

Page 97: ...ailable in the lock For example xGenConnect user number 1 will be sent to the Z Wave Door Lock slot 1 Users exceeding the capacity of the lock will not be sent Existing PIN codes in the door lock will be over written If the lock detects a duplicate PIN then the send command will fail Selecting Remove PIN s from Lock will clear all PIN codes from the lock whether or not they were added by the xGenC...

Page 98: ... may select an individual user instead 6 Optional and recommended click Remove PIN s from Lock This ensures any extra PIN codes are removed from the lock and only the PIN codes from the panel can operate the lock Once completed it will show Removed All Users 7 Click Send PIN s to Lock PIN codes will be sent to Z Wave door lock one at a time Once completed it will show Sent All Users 8 Test PIN cod...

Page 99: ...ne Name Tip a name based on the result will help you remember what the scene is For example Downstairs Light On or Open Garage Door 5 Tick the Enable App Button option to show a shortcut button on the home screen of the UltraSync app Untick this option to hide the shortcut 6 Select Schedule to Always On Note To restrict the day and time when the scene will check the trigger select a schedule from ...

Page 100: ...er 1 Open UltraSync app 2 Click i Site Info button 3 Click Location Services 4 Click Edit Map 5 Zoom and move the map to the desired location 6 Click Save Map 7 Enable Geo Actions this will send the message to the panel 8 Enable Check Status on Leaving if you want a reminder notification from the app when it detects you have left the home location This feature is independent of the Notification Se...

Page 101: ...aSync app 2 Log in to the site 3 Click Cameras 4 Click the settings icon for the desired camera 5 Turn on Enable Motion Detection 6 Selected camera models also allow a detection area to be drawn 7 Click Done Special Scene Triggers Z Wave Devices For panels with Z Wave capabilities Z Wave on off devices can trigger scenes For example run a Welcome Home scene when a Z Wave on off switch is pressed T...

Page 102: ...90 xGenConnect Installation and Programming Guide User Reporting If a scene performs arm disarm control of an area User 99 will be reported to the Central Monitoring Station ...

Page 103: ...unt Refer to the instructions with the Amazon Alexa 3 Open UltraSync app on your smartphone 4 Click the site name to login 5 Click Menu 6 Click Amazon Alexa 7 Click Enable Alexa 8 A new user will be created on the xGenConnect system Note the details shown on the app 9 On a computer login to the Amazon Alexa website https alexa amazon com spa index html 10 Search for the UltraSync skill and enable ...

Page 104: ...tion is not supported in all regions Not all Alexa features may be available on this device learn more at www interlogix com Amazon Alexa Terms and Conditions do not allow control of garage doors door locks or cameras Arming and disarming is also not allowed Actions that control these items inside scenes will be skipped the remainder of the scene will run correctly ...

Page 105: ...nd UltraSync connected home services Google Assistant provides key benefits such as A single place to manage all your connected home devices from Google Nest and UltraSync Whole home control via automated routines voice control display and touch surfaces and the Home app To connect xGenConnect to your Google Account 1 You will need a device with Google Account and Google Home installed 2 Open the ...

Page 106: ... created which will allow Google Assistant to access your panel Tap Copy to clipboard to copy in the information and then tap OK 4 Go to the home screen of the Android device Tap and hold the home button to start Google Assistant Tap the lower right Explore icon then tap the top right menu icon and select Settings ...

Page 107: ...account linking page Tap the PASTE button tap and hold on the serial number field and then tap the pop up PASTE button The panel information previously copied to the clipboard populates the fields You can manually enter the information as well Tap Submit if all the information is correct 7 UltraSync will link your panel to Google Assistant After this is complete supported smart home devices will a...

Page 108: ...d Programming Guide To view available smart home devices tap Home control Devices 8 To interact with the smart device start Google Assistant by saying Hey Google or tap the microphone icon Speak commands to control the smart devices ...

Page 109: ...front door light Tested Devices Device Name Family Model Connectivity Region Thermostat Radio Thermostat CT 100 Z Wave US Lamp Module GE ZW3101 WCS Z Wave US LED Light Bulb AEOTEC ZW098 A52 Z Wave US Power Switch SCHLAGE 6941R AU Z Wave US Power Switch AEOTEC ZW096 B09 AU Z Wave US ...

Page 110: ...ternet time server by default this setting is enabled under Communicator IP Config If you want to allow xGenConnect to send diagnostic emails then check email is set up correctly under Communicator Email and xGenConnect is connected to a network Note Ensure you set the correct time zone here Programming Sequence 2 System a System Clock b System and Siren c Timers d Maintenance and Test Instruction...

Page 111: ...xGenConnect Installation and Programming Guide 99 3 If you wish to update the time and date 4 Go to System and Siren Options 5 Select the settings you want to enable 6 Go to Timers ...

Page 112: ...gs for global timers Note Entry Exit times are not here go to Areas Area Timers 8 Go to Maintenance and Test 9 Enter a Diagnostic email interval This is the number of days to wait before sending an email at the specified time This verifies email communication is working ...

Page 113: ...xGenConnect Installation and Programming Guide 101 Web Page ...

Page 114: ...d Channel Groups Area Groups Menus and Action Groups Alternatively you can use the preset groups Programming Sequence 18 Channel Groups 12 Area Groups 13 Menus a Setup b Security c History d Communications e Times 19 Action Groups 11 Permissions 1 User a Groups a Main b Options Timers b Advanced 13 Menus 11 Permissions 12 Area Groups 7 Schedules 18 Channel Groups 10 Devices Outputs zone expanders ...

Page 115: ...want to modify 3 Enter a functional name for the permission 4 Select the Groups for each item which will give access to the items selected inside the group For example if this permission is assigned to a user then that user will have access to Arm each of the Areas that are selected inside the Area Group and no others ...

Page 116: ...user or device has access to on the xGenConnect system Pre conditions None Notes The menus that will be available are the ones that the device has permission to display AND the ones that a user has access to at the specified time and date which is controlled by Schedules Users have up to 4 levels of access and devices have up to 2 This allows very sophisticated and fine grained control of access 6...

Page 117: ...Permissions d Communications 12 Area Groups 7 Schedules e Times 18 Channel Groups 19 Action Groups 10 Devices Outputs zone expanders keypads transmitters 11 Permissions 7 Schedules Instructions 1 Open Menus 2 Select the Menu number 3 Enter a descriptive name 4 Tick each item that you want a user device to have access to Next Program Permissions Assign the Permission to a User or a Device ...

Page 118: ...dates Pre conditions None Notes Ticking Holidays in a Schedule for a permission PREVENTS access Holiday schedules may impact automation features such as Actions if they are in use For example you may not want an Action to play on a holiday so take care in programming the associated Schedule and permissions Programming Sequence 14 Holidays 7 Schedules 14 Holidays Instructions 1 Open Holidays ...

Page 119: ...M F Holidays 1 ticked An office is not staffed during a public holiday and you want to prevent access to the building to staff on this date The public holidays in NSW Australia for 2019 are New Year s Day 1 January Australia Day 26 January Additional Day 28 January Good Friday 19 April Day following Good Friday 20 April Easter Sunday 21 April Easter Monday 22 April Anzac Day 25 April Queen s Birth...

Page 120: ...108 xGenConnect Installation and Programming Guide Open Holidays and program the date ranges Next go to Schedules and tick Holidays 1 ...

Page 121: ...s must be unique across the system no two users can share the same PIN code PIN codes must be 4 to 8 digits in length EN 50131 Grade 3 required settings are 6 digits minimum User name must be assigned to give that user access to UltraSync app or xGenConnect Web Server A user with no first name will be unable to gain remote access The default installer account is User 256 with user name installer a...

Page 122: ...ps Instructions 1 Open Users 2 Select the User number you want to modify with the Left and Right arrow keys on the top right You can also Search Add Copy and Delete a user by clicking the corresponding button on the toolbar 3 Enter a first name and or last name for the user It is case sensitive and provides the user name to log in from the UltraSync app 4 Enter a new PIN code for the user It must ...

Page 123: ...ected on the previous tab then the end date and time on this screen will be set to maximum 9 You can program up to 4 levels of access for each user Permission 1 is applied when Schedule 1 is true The combination of one Permission and one Schedule is called a Permission Profile left drop down menu Permission Profile 1 is the highest level and will override Permission Profile 2 when Schedule 1 is ac...

Page 124: ...conditions None Notes Use defaults for Zone Types and Zone Options to quickly set up your system Zones can have one or two profiles The first profile will be active during the selected schedule it takes priority over the second profile schedule The second profile will be active during the selected schedule if the first profile is not active ...

Page 125: ...14 Holidays 3 Zones 4 Areas 12 Area Groups a Profile 1 a Area Options b Profile 2 b Area Timers c Area Reporting 15 Zone Type 7 Schedule 16 Zone Options 18 Channel Groups 12 Area Group 7 Schedule 1 User Instructions 1 Go to Zones 2 Select a zone number you want to program 3 Enter a name for the zone 4 Select a zone type preset 5 Select a zone options preset 6 Select an Area group for the zone If y...

Page 126: ...ld NOT be ticked in this schedule This will enable the first zone profile If you want the zone settings to change based on a schedule then select the first schedule here 8 If you are setting up a keyswitch zone then the user number field controls which user profile will be used to arm disarm The keyswitch zone will report as default User 99 9 If you are programming a second zone profile then go to...

Page 127: ...tomization including setting zone behavior to follow a schedule or armed disarmed state Pre conditions Program the schedule you want the zone to follow if needed Alternatively use the defaults Programming Sequence 7 Schedules 15 Zone Types 16 Zone options Area Armed Area disarmed 14 Holidays 3 Zones 4 Areas 12 Area Groups a Profile 1 a Area Options b Profile 2 b Area Timers c Area Reporting 15 Zon...

Page 128: ...onnect Installation and Programming Guide Instructions 1 Go to Zone Type 2 Go to Zone Options 3 Select the options you want the SIA CID event code can be customized See xGen Reference Guide for a table of codes ...

Page 129: ...up with multiple Areas Alternatively come back to this step later 10 For a standard installation set the schedule to a preset which is 24 hours every day holidays should NOT be ticked For example Always On This will enable the first zone profile If you want the zone settings to change based on a schedule then select the first schedule here If no schedule is set in either the first or second zone p...

Page 130: ...eps 4 to 7 Next Zones are assigned to one or more Areas using Area Groups If necessary program Areas and Area Groups then assign an Area Group to each zone step 8 Programming Instructions for Areas Goal Program Areas Entry Exit Times Reporting Options and Area Groups Pre conditions Programmed Communicator Channels and Channel Groups ...

Page 131: ...tem Event Reporting 18 Channel Groups 4 Areas 12 Area Groups a Area Options b Area Timers c Area Reporting 7 Schedule 18 Channel Groups Instructions 1 Go to Areas 2 Select an Area Number 3 Enter a descriptive name 4 Select the Options you want to enable for this Area Area 2 and above have Use Area 1 Options ticked to allow faster programming of your system Untick this box if you want to customize ...

Page 132: ...o occur according to the schedule Refer to xGen Reference Guide for more details 6 Go to Area Timers 7 Enter the timers that apply to this Area 8 Go to Area Reporting 9 Assign the Area an account number and the Channel Group you want this Area to report to See Programming Instructions for Zone Reporting for more details on how this works ...

Page 133: ...d Webpage Programming Instructions for Schedules Goal Create a schedule to provide or prevent access to the xGenConnect system on the specific dates and times Pre conditions Holidays have been programmed if needed Notes Ticking Holidays in a Schedule PREVENTS access on the holiday dates ...

Page 134: ...roups 14 Holidays Instructions 1 Go to Menu 7 Schedules 2 Enter a name for the Schedule 3 Select the first Start and End time 4 Select the days you want this start and end time to apply to 5 If you are using the DLX900 software you will be able to see 4 sets of times and days click the drop down in the middle to access more Each schedule can have up to 16 sets of times and days If you are using a ...

Page 135: ...ion and Programming Guide 123 6 To allow an Action to control when this Schedule is active inactive select the Follow Action Number 7 Now the schedule is ready to be assigned to a User or used by another part of the system ...

Page 136: ...124 xGenConnect Installation and Programming Guide Webpage ...

Page 137: ... User Schedule Profile levels and active date and time Creating a new user only for the purpose of Arm Disarm will make it easier to maintain Use defaults for Schedules Area Groups and Permissions for faster programming xGenConnect will sound a warning prior to the Arm Disarm from arming an Area This is set in Areas Area Timers Area Type Delay If a user with Area Type Override option disarms an Ar...

Page 138: ... you want to be Armed according to the schedule you will create later 2 Create an Area Group and select the Areas you want to be Disarmed according schedule This can be the same or different as the Area Group you selected above 3 Create a Permission and select the corresponding Area Group for Arm and Disarm ...

Page 139: ... user Suggested you provide a descriptive name such as Auto Arm User to make troubleshooting in the future easy 5 Go to the Advanced tab 6 Select the Permission you created above If you want a simple Arm Disarm then leave the Schedule here as Always On The Schedule selected here is ...

Page 140: ...t Installation and Programming Guide only for the User It determines when the User is allowed to perform an Arm Disarm not when the Arm Disarm will occur 7 Create a Schedule for when you want the Arm Disarm to occur ...

Page 141: ...ffice with 3 Areas wants to automatically be disarmed during office hours and armed out of office hours We create Schedule 4 Mon Fri 9am 5pm Then User 55 with permission to arm and disarm Area 1 2 and 3 at any time or day Then each weekday at 9am the system will disarm Areas 1 2 and 3 as if it were user 55 and report those disarm events openings to the communication channels specified At 5pm each ...

Page 142: ...ess See Programming Instructions for Permissions on page 102 to program Arm Area Group 1 1 2 3 Arm Area Group 1 1 2 3 Schedule 1 Full Access 7 days 24 hours See Programming Instructions for Schedules on page 121 to program Programming Instructions for Communicator Goal Configure each communication path for delivering event messages Pre conditions None Programming Sequence 6 Communicator a Options ...

Page 143: ... Click IP Config 5 Edit IP settings for the xGenConnect system if DHCP is enabled on the xGenConnect and a DHCP server is available then this screen will automatically be filled in Enable Clock Updates Will keep the time and date correct using the provided Internet Time Server no manual adjustment will be needed when daylight savings occurs provided the time zone is set correctly in System ...

Page 144: ...rt communication fail if the cable is disrupted 6 Click Radio and enter settings if required this will depend on the SIM card and operator you are using 7 Click Remote Access 8 Edit Remote Access settings for the xGenConnect system Download Access Code Gives access to DLX900 to access the xGenConnect panel programming ...

Page 145: ...an IP address see Programming Instructions for Communicator on page 130 IP Config Notes UltraSync provides a secure VPN connection to your xGenConnect system over the internet You will need to provide your xGenConnect serial number Web Access Passcode and a valid Username and PIN code that exists in your xGenConnect system These codes provide multiple levels of security for the connection The Web ...

Page 146: ...onal software See further instructions in the User Manual Instructions 1 Go to Menu 6 Communicator 3 IP Config 2 Under sub menu 12 IP Options tick the box Enable UltraSync 3 Go to Menu 22 UltraSync 4 Enter a new 8 digit Web Access Passcode All zeros disables UltraSync remote access ...

Page 147: ... module Check that the user permissions are currently valid See also Appendix 2 App and Web Error Messages on page 155 Programming Instructions for Event Lists Goal Create segmented lists of events so Channels can selectively deliver event messages Pre conditions None Notes If an event message is enabled in an Event List then the Channel will attempt to deliver it If an event message is not enable...

Page 148: ... events you want to include in the list Example In this example we have created two lists Critical and Informational This allows us to selectively deliver event messages to different destinations We open up Event Lists and enter the name Critical We tick Alarms Alarm Restores Bypass and Bypass Restore and AC Fail Reporting ...

Page 149: ...nce Attempts under Communicator System Event Reporting 6 11 2 This is the number of times xGenConnect will attempt the sequence of Channels you set up in this section Channel set up for push notifications is automatically performed by the UltraSync app when required The panel will assign the next available channel and matching event list number No configuration via the web pages or DLX900 is requi...

Page 150: ...ount Number up to 8 digits hex values are accepted 3 Select the Format of the communication channel this will automatically use the settings programmed for that Format in the Communicator menu 4 Select the reporting device by default Device 1 is the xGenConnect panel 5 Enter the destination phone number email address or IP address depending on which Format you selected 6 Select what events you wan...

Page 151: ...d program that now 10 Once you have programmed each channel and backup channels you have completed this section Check or edit Sequence Attempts under Communicator System Event Reporting 6 11 2 11 Go to Channel Groups Here you will group channels together so selected event messages will be sent to multiple destinations at the same time Another way to think of Channel Groups is multi path reporting ...

Page 152: ...es Next Program your Areas and Zones Zone 3 in Alarm Channel Group 1 Channel 1 Control Room 1 Event List 1 Event List 2 Event List 4 Channel 4 UltraSync App Channel 6 Email Channel 2 Control Room 1 After failing Channel Attempts on the last back up channel will go back to the first Channel in the chain xGenConnect Report Attempts 2 Menu 5 Channels Area sends account number and event to Channel Gro...

Page 153: ... valid Area Group see Programming Instructions for Zones on page 112 Channels and Channel Groups must be programmed see Programming Instructions for Channels on page 137 Notes Each zone may be allocated to multiple Areas through an Area Group Events will be sent to the lowest numbered Area in the Area Group A zone may have a Second Zone Profile when this becomes active all events will be sent to t...

Page 154: ...ide Instructions 1 Open the lowest Area number for the Zone 2 Go to Area Reporting 3 Enter an account number 4 Select a valid Channel Group Done All zones that are a part of that Area will now report to the selected Channels within the Channel Group ...

Page 155: ...ends alarm to Area group Menu 12 Area Groups Event sent to Area lowest Menu 4 Areas Area sends event to Channel Group Menu 18 Channel Groups Channel Group sends Event to Channel it contains every Menu 5 Channels Channel checks to see if the event is on its Event List if yes it will attempt to send if not then it stops If it does not succeed after Channel Attempts it will try sending on the next Ch...

Page 156: ... section Programming Sequence 17 Event Lists 5 Channels 18 Channel Groups 6 Communicator 17 Event Lists 6 Communicator a Options b IP Config c Ethernet d Radio e Dial IP f Email g Remote Access h System Event Reporting 18 Channel Groups Instructions 1 Go to Communicator System Event Reporting 2 Select a Channel Group Done The xGenConnect will now report system events to the Channels selected in th...

Page 157: ... Channel Groups Menu 17 Event Lists Channel Group sends event to Channel it contains every After failing Channel Attempts on the last back up channel xGenConnect will go back to the first Channel in the chain Sequence Attempts 2 Menu 5 Channels Channels 1 and will attempt to send the event as AC Fail is on the 4 2 corresponding Event List Back up channels and 5 will also attempt to send the event ...

Page 158: ...te For example Timed 5 seconds would cause the Action State to activate for 5 seconds when all the conditions in the Event Equation are satisfied 5 Select the Event 1 logic this will be applied before Event 1 For example Inverted OR results in NOT Event 1 6 Program the first event by using the Category and Type menus 7 Enter the Event Range for the selected Category For example if you want to sele...

Page 159: ...If you want a user or device to have access to the action then program Action Groups and Permissions Programming Instructions for Action Groups Goal Create a list of actions a user or device has access to Pre conditions Program the actions you want to use Notes See xGen Reference Guide for more details on Actions Action Groups can allow you to create a convenient menu for a user to trigger specifi...

Page 160: ...nel Groups x Action Groups 10 Devices 1 User Outputs a Main zone expanders b Advanced keypads transmitters 11 Permissions 11 Permissions 7 Schedules 7 Schedules Instructions 1 Open Action Groups 2 Select an Action Group Number 3 Enter a descriptive Name 4 Select the Actions you want to include Next Assign Action Group to a Permission Assign Permission to a User or Device ...

Page 161: ... when a certain condition is met Pre conditions The schedule you want the Scene to follow needs to be programmed If you wish to perform Z Wave Device Actions the Z Wave device s must be learnt in Notes User 99 will be reported for alarm system control events Programming Sequence 20 Scenes Schedules Z Wave Devices Instructions 1 Open Scenes ...

Page 162: ...nditions Program the Action and any associated components Notes See xGen Reference Guide for more details on Actions Write Plan out on paper what you want to create This makes it easier to set up Actions and associated settings Actions can be used without programming an Action Result For example outputs on xGenConnect are controlled by monitoring an Action State no Action Result needs to be progra...

Page 163: ...fusing Always check and test functionality a single step at a time Users and Zones can have multiple levels of permissions be sure to check that each permission level is appropriate at all times Example When a certain user is in the building we can prevent an automatic Arm Disarm from occurring First program an Action with the conditions you want and the Duration of the Action if necessary Next pr...

Page 164: ... for each zone triggered 6 Click Stop 7 Click History User Reporting When enabled quick arming disarming from the keypad without a PIN code will report user 999 to the Central Monitoring Station SOS functions also report as user 999 If the installer PIN is used to arm disarm user 256 is reported to the Central Monitoring Station On legacy NX keypads user 255 will appear in event history ...

Page 165: ... system is drawing too much current Disconnect some hardwired inputs Time and date loss The security system time and date need resetting Communication fault The security system has detected a problem with the communication channel Check the internet connection Ethernet cable or cellular reception is sufficient Fire alarm A fire alarm has been activated from the panel Panic A panic alarm has been a...

Page 166: ...me group Is not secure This zone is not closed Fire alarm This zone has triggered a fire alarm Tamper This zone has triggered a tamper alarm Trouble fault This zone has an open circuit Loss of wireless supervision This zone is a wireless device and has lost its communication link with the control panel Check the zone is within range of the panel and has sufficient battery Low battery This zone is ...

Page 167: ...hanges cannot be saved check you have permission or contact your installer Nothing displayed can be Saved No changes are possible on this screen Program Success Changes have been saved Name Saved Changes have been saved Zones Page No Zones Configured for Your Access Displayed on Zones page when there are no zones available to view Data Entry Errors Data must only contain the following characters D...

Page 168: ... keypad without door Yes No programming limited user functions NX 13xx 16 zone LED design keypad with removable door Yes No programming limited user functions NX 15xx 16 zone LED vertical keypad with removable door Yes No programming limited user functions NX 1820E EUR Touch screen keypad multi lingual No Use NXG 1820 EUR or NXG 183x EUR NX 148 LCD design keypad with removable door Yes No programm...

Page 169: ...rface for DL900 Up and Download software No NX 590NE TCP IP Internet Intranet interface module No NX 1701E Proximity card reader Yes Requires NX keypad for programming NX 1750 ProxPad proximity reader Yes Requires NX keypad for programming NX 2192E EUR PinPoint Bus Interface Card No See also EN 50131 and INCERT certified components on page 15 ...

Page 170: ...8 Event 3 9 Event 4 10 Result 9 Arm Disarm 1 Arm Disarm Number 2 Name 3 User Number 4 Schedule Number 10 Devices 1 System Devices 1 Control 2 Keypad 3 Zone Exp 4 Output Exp 5 Power Supply 2 Interlogix Transmitters 1 Transmitter Number 2 Serial Number 3 User 4 Options 5 Scene 6 Signal Strength 3 Z Wave Devices 1 Name 2 Basic Type 3 Generic Type 4 Specific Type 4 Tablet Keypads 1 Name 2 Serial Numbe...

Page 171: ...es etc then the object number for example Zone number can be instantly changed by either one of the following methods Pressing A button allows the installer to specify the new object by entering a number Pressing Left 4 or Right 6 buttons allows the installer to increase or decrease the current object number within the allowed limits Wireless sensor learning There are two sensor learning modes Sin...

Page 172: ...anel or peripheral devices can be restored by pressing D button in the relevant System Device menus of the Program menu The Panel factory defaults can be restored by pressing D button at the menu location Devices System Devices Control Device number 1 This is equivalent to the operation Default ALL performed on the NXG 1820 EUR keypad The factory defaults of a peripheral device can be restored by ...

Page 173: ... Paint on a Windows computer or laptop The image must be monochrome black and white no colors or shades of gray are supported The image size should not exceed 256 x 48 pixels full screen size of NXG 183x As an example the picture below shows the file properties in MS Paint with the relevant options properly set 2 Save the prepared image as a black and white file type with bmp extension For MS Pain...

Page 174: ... name for a resulting mif3 file Click Save The resulting MIF3 file can now be used to flash one or more NXG 183x keypads with the customized company logo Loading of the file can be done either using the USBUP EUR V2 upgrade tool or using DLX900 software and the Update Device button In both cases upgrading the company logo MIF3 file uses the same procedure as upgrading the firmware of the device ...

Page 175: ...ng outputs 150 programming partitions 118 programming permissions 101 programming scenes 149 programming schedules 121 programming speech tokens 65 programming system event reporting 143 programming system options 97 programming UltraSync 133 programming users 109 programming zone reporting 141 programming zones 112 S scene camera motion detection 88 scenes 86 SIA and CID reporting code descriptio...

Page 176: ...nstallation and Programming Guide system options 97 UltraSync 133 users 109 zone reporting 141 zones 112 xGenConnect terminal diagram 19 xGenConnect wiring diagram 17 Z zone options 53 zone types 52 Z Wave devices 72 74 ...

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