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Interlogix Concord 4, User Manual

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Concord 4 User Manual 

5 

Basic commands 

Table 1 below shows the basic commands. 

Table 1: Basic  commands 

Command 

Instructions 

Disarm the system 

Press 1, 

code.

 

Cancel an accidental alarm 

Press

 code

 or press 1, 

code.

 

Arm to Level  2 (stay) 

Press 2, 

code.

 

If the quick arm feature  is on, an access code is not required. 

Arm to Level  3 (away) 

Press 3, 

code.

  

If the quick arm feature  is on, an access code is not required. 

Send a police alarm 

Press and hold both Police buttons for 2 seconds. 

Send an auxiliary alarm 

Press and hold both Auxiliary buttons for 2 seconds. 

Send a fire alarm 

Press and hold both Fire buttons for 2 seconds. 

Arm system with no delay 

Press 2, 

code

, 4 (Level  2), or press 3, 

code

, 4 (Level  3). 

If the quick arm feature  is on, an access code is not required.   

Arm system for latchkey 

Press 2, 

code

, 6 (Level  2), or press 3, 

code,

 6 (Level  3). 

If the quick arm feature  is on, an access code is not required. 

Bypass a sensor 

Indirectly: Press 2, 

code

, # (Level  2),  or press 3, 

code

, # (Level 

3). 
Directly: Press #, 

code

, 

sensor  number.

 

If the quick arm feature  is on, an access code is not required. 

Arm system silently 

Press 5, 2, 

code

 (Level  2), or 5, 3, 

code 

(Level  3).

 

If the quick arm feature  is on, an access code is not required. 

Arm system with exit light off 

Press 2, 

code

, 0 (Level  2), or 3, 

code

, 0 (Level  3). 

If the quick arm feature  is on, an access code is not required. 

Turn  all lights on/off 

Press 0, 0. 

Turn  specific lights on/off 

Press 0, 

light number.

 

Check the system status 

Short status: Press *.   
Full status: Press *, *.  

Turn  chime on/off 

Press 7, 1. 

Turn  energy  saver  on/off 

Press 7, 2. 

Disable local phone  access 
(phone  command  only) 

Press #, 7, 3 or wait 5 seconds after  picking up the phone. 
Your installer can disable local phone  control if desired. 

Check alarm memory 

Press 7, 6. 

Activate output 

Press 7, 7, 

output  number

 (1 to 6). 

This must be set up by the installer. 

View event  history 

Press 8, 

code

, 8. 

 

Summary of Contents for Concord 4

Page 1: ...Concord 4 User Manual P N 466 2183 REV NOV12 ...

Page 2: ...ontact your local supplier or visit us online at www utcfireandsecurity com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental Trademarks and patents Other trade names used in this document may b...

Page 3: ... light control 18 Basic output control 18 Checking system status 19 Advanced operation 21 Panic alarms 21 Access codes 22 Assigning code attributes 25 Time and date 27 System sounds 27 Touchpad display brightness 28 Energy saver 28 Pager notification 30 Time schedules 31 Advanced light control 34 Scheduled outputs 36 Scheduled arming 37 Opening and closing reports 37 Latchkey paging 38 Notify by e...

Page 4: ...heets 70 System sensors 70 User codes 72 Alphanumeric and fixed display touchpads 73 Keychain touchpads 74 Accidental smoke and fire alarms 77 Resetting the smoke detector 77 Dialer abort 77 Doors and delay time settings 78 System features 78 No activity time 79 Paging 80 Lights 81 Outputs 82 Energy saver 82 Alarm sounds and status beeps 83 Emergency planning 84 Your floor plan 84 Alarm system lim...

Page 5: ...usehold or workplace traffic The panel monitors all sensors and devices in the system and initiates a call to the central monitoring station in an alarm situation Touchpads Touchpads let you communicate with and control the system You will use a touchpad to arm disarm and program your system Door window sensors Door and window sensors protect the perimeter of your home by detecting when a door or ...

Page 6: ...nd disarming functions They are wireless and can be carried off site in a purse or pocket They can be programmed to operate a gate garage door or activate a police or auxiliary panic alarm Touchtone phones Your system can be set up for system operation from a touchtone phone on or off site This includes arming and disarming checking system status and turning on and off lights For more information ...

Page 7: ...Level 3 If the quick arm feature is on an access code is not required Bypass a sensor Indirectly Press 2 code Level 2 or press 3 code Level 3 Directly Press code sensor number If the quick arm feature is on an access code is not required Arm system silently Press 5 2 code Level 2 or 5 3 code Level 3 If the quick arm feature is on an access code is not required Arm system with exit light off Press ...

Page 8: ... alarms but they do warrant your attention There are different types of status beeps Exit delay beeps Indicate that an arming command has been entered and the countdown to arming has begun Entry delay beeps Indicate that you have entered the building and the countdown to an alarm has begun So disarm the system as soon as you get in Protest beeps Indicate that you are trying to arm the system with ...

Page 9: ... is labeled Armed the green LED is labeled Ready Table 2 below explains LED behavior Table 2 Status LEDs System status Red armed LED Green ready LED Exit delay Flashing Armed to Level 1 off Off On Armed to Level 2 stay or Level 3 away On Entry delay Flashing Off System trouble check system status protest Off System OK On ...

Page 10: ...pond quickly to fire alarms to ensure your safety and the safety of others Be prepared in case of a fire alarm Plan escape routes We recommend two escape routes per room See Emergency planning on page 84 for more information Use a different escape route if closed doors feel warm or hot to the touch Emphasize that everyone should escape as quickly as possible Do not gather any belongings which coul...

Page 11: ... not monitored WARNING Do not reenter the building if sirens stop The sirens in your system are programmed to stop after a certain amount of time This does not mean it is safe to reenter the building Only fire department personnel can determine when it is safe to reenter Clearing alarms and resetting smoke detectors Wireless smoke sensors reset automatically once they are clear of smoke Some hardw...

Page 12: ...lay door Disarm your system immediately upon entry Get familiar with all devices in your security system and lean how each one operates If you have pets ask your installer if you need pet lenses in your motion detectors Check the location of smoke detectors Smoke detectors located too close to bathrooms and kitchens can trip from steam or smoke from cooking Take note of system beeps voice announce...

Page 13: ... you are using a touchtone phone see Touchtone phone on page 52 Arming and disarming When arming the system you are turning on intrusion detection When disarming the system you are turning off intrusion detection Since your security needs may vary throughout the day your system has three levels to meet these different needs By setting your system to a particular level only those sensors programmed...

Page 14: ... on an access code is not required to arm the system to Level 2 3 Enter your access code Touchpads display ARMED TO STAY and the system sounds two short beeps 4 If you are leaving the premises exit through a designated delay door immediately To arm to Level 2 using a keychain touchpad press the Lock button once to go from Level 1 to Level 2 Level 3 away Use this level to arm perimeter door window ...

Page 15: ...eturn within 2 minutes and close the door The system will rearm to Level 2 Keychain touchpad arming Your installer can set up your keychain touchpad to arm the system in one of two ways Press the Lock button to arm the system directly to Level 3 with no exit or entry delay Using this method you would not be able to arm to Level 2 Press the Lock button once for each desired increase in arming level...

Page 16: ...on programming your system Voice chime Your system may have the ability to speak the sensor name whenever someone opens a protected door or window When this feature is on speakers announce Sensor name open closed You can turn the voice chime feature on or off from the programming menus Check with your dealer and see Programming on page 55 for information No delay for instant alarm You can choose t...

Page 17: ...ystem sounds two Level 2 or three Level 3 short beeps 3 Immediately press 4 Touchpads display ARMED TO STAY NO DELAY or ARMED TO AWAY NO DELAY Changing the arming level restores delay doors to their normal exit and entry delay times ...

Page 18: ...l time to exit again Exit extension arming off The exit delay continues to count down even if a delay door is opened a second time Note If the exit extension arming feature is on the exit delay will be restarted only once Silent arming Use the silent arming feature to arm your system without disturbing people throughout the house with arming status beeps Pressing 5 Silent before arming silences ar...

Page 19: ...ass sensors directly 1 Close all doors and windows 2 Arm your system to the desired level the sensor must be active before you can bypass it 3 At any touchpad press code The touchpad displays BYPASS SENSOR ____ or ENTER SNSR ____ 4 Enter the desired sensor number The touchpad displays BYPASSED ZONES nn or SENSOR nn BYPASSED If the touchpads displays INVALID or FAILURE or if the touchpad sounds one...

Page 20: ...ed sensors close bypassed doors and windows and arm your system again Basic light control There are two kinds of light control Basic light control Instant light control at any touchpad Advanced light control Lights turn on and off automatically according to specific situations see Advanced light control on page 34 To turn all lights on or off From any touchpad press 0 0 From a 4 button keychain to...

Page 21: ...m or system trouble condition has occurred it is displayed on a touchpad the first time you do a short or full status check Doing a system status check a second time displays the system status including any trouble conditions If any alarm or system trouble is active it continues to show up in every status check until the system is disarmed Short system status A short system status indicates the cu...

Page 22: ... Concord 4 User Manual SYSTEM IS OKAY or AC POWER IS OK If the optional energy saver module or RF thermostat is installed the system displays announces its status on off and the current temperature if on ...

Page 23: ...ing a fire alarm Police panic alarm The police panic alarm sounds from all interior and exterior sirens scaring off any intruder and alerting neighbors On monitored systems the central monitoring station responds by calling the police To activate a police panic alarm from a touchpad press and hold the Police buttons for 2 seconds Note Verify with your installer how your keychain touchpads are prog...

Page 24: ... are individual security systems within the same control panel Partitioned systems are typically used for large buildings with several entry exit points and different access operating hours They also work well for small strip malls duplexes and quad homes where one control panel can provide individual security for six different tenants Concord 4 systems have 230 regular user codes 000 to 229 while...

Page 25: ...t enter user programming with a regular user code Touchpad tamper The installer can program your system to activate a police alarm in the case of possible touchpad tampering If more than 40 keys are pressed when the system asks for a code and those keystrokes are not part of a valid access code a siren will sound Talk to your installer or see Alphanumeric and fixed display touchpads on page 73 to ...

Page 26: ...24 Concord 4 User Manual 4 Press 00 to exit the programming menus ...

Page 27: ...assign Direct bypassing attribute This attribute allows the user to bypass open sensors If the user code does not have this attribute turned on the code restricts the user from bypassing sensors directly To assign direct bypassing to a user 1 Enter the programming menus by pressing 9 system or partition master code 2 For Concord 4 systems press 030 nnn 1 where nnn is the user number 000 to 229 For...

Page 28: ...to exit the programming menus Latchkey report attribute This attribute causes the panel to send a message to a pager when the user changes system arming levels see Latchkey paging on page 38 To assign latchkey report to user 1 Enter the programming menus by pressing 9 system or partition master code 2 For Concord 4 systems press 030 nnn 4 where nnn is the user number 000 to 229 For Concord Express...

Page 29: ...r the programming menus by pressing 9 system or partition master code 2 Press 021 3 Enter the current date as six digits mm dd yy then press For example if the current date is July 14 2010 press 071410 4 Press 00 to exit the programming menus System sounds You can adjust the touchpad beeps and the system status voice volume Touchpad beeps fixed display touchpad only The frequency or pitch of chime...

Page 30: ...uchpad display affects only the touchpad currently being used To change the touchpad display brightness 1 Enter the programming menus by pressing 9 system or partition master code 2 Press 043 3 Select a brightness level 0 off 1 low 2 medium or 3 high and then press 4 Press 00 to exit the programming menus Note After dimming the display pressing any button returns the display shortly to full bright...

Page 31: ...d high and low temperatures The high and low settings you enter do not control heating and cooling systems but determine the point at which the furnace or air conditioner is activated Temperature settings can range from 45 to 90 F To set the energy saver temperature range from a touchpad 1 Enter the programming menus by pressing 9 system or partition master code 2 Press 070 3 Enter the lowest temp...

Page 32: ...auto phone test CPU back in service phone failure and touchpad low battery Pager messages When an event is reported on a numeric pager the following information is included Event code for example 111 Sensor number or user number for example 004 Last four digits of the central station account number for example 2228 Although all three types of information can be reported on your pager your pager se...

Page 33: ...er code used Concord 4 systems only 846 System master code used 847 Installer code used 848 Dealer code used 850 Quick arm used 851 Keyswitch sensor used 852 System armed itself because it is being serviced or powered up The account number identifies where which partition the event is occurring The account number code indicates the last four digits of your account number Streamlining the page repo...

Page 34: ...next day of the week or press and repeat the process to define another time schedule 8 Press 00 to exit the programming menus There may be instances when you d like to schedule a feature event to start one day and stop the next day or a number of days later One day rollover You can create a schedule that begins on one day and stops the next day by using only one time schedule The stop time must be...

Page 35: ...he weekend until Monday morning In this situation the lights need to be scheduled to roll over until they reach a recognizable stop time In Table 6 below Schedule Y is set up to begin at 4 p m on Friday afternoon Since the stop time is 99 99 the lights will remain lit roll over until a recognizable stop time is reached Schedule Z is set up with an undefined start time 99 99 so if the lights were a...

Page 36: ...by exception Once a schedule is attached to a feature event in one partition that schedule becomes unavailable to the other partitions This prevents the situation where one partition changes a time schedule that inadvertently affects other partitions Advanced light control You can control system lights from any touchpad There are other lighting options that you or your installer can set up includi...

Page 37: ...xample if you want house lights to turn on when you open the front door attach the desired lights to the front door sensor Note If a light is attached to a sensor and a schedule the light will only turn on and off within the scheduled start and stop times To attach light to sensors 1 Enter the programming menus by pressing 9 system or partition master code 2 Press 080 The touchpad displays LIGHT n...

Page 38: ...tomatic window blinds Outputs that your installer has enabled can be turned on or off according to time schedules If you need assistance setting up a time schedule that fits your needs see Time schedules on page 31 To schedule outputs 1 Enter the programming menus by pressing 9 system or partition master code 2 Press 065 The touchpad displays OUTPUTS 3 Press 4 Press B until the touchpad displays t...

Page 39: ...F 4 Press 2 to assign the time schedule on to arm the panel or press 1 to make the time schedule inactive off 5 Press B to go to the next time schedule or press 00 to exit the programming menus Opening and closing reports The opening and closing reports feature allows pager holder and or the central station to be notified whenever the system is armed and or disarmed This feature can be enabled onl...

Page 40: ...age 80 to see which pagers have been set up to receive a page for this feature Contact the installer if you would like to turn latchkey paging on or off for any programmed pager Only latchkey designated users can cause a latchkey page to be sent By default this includes the first six regular user codes If you would like to include a keychain touchpad as a latchkey user contact your installer Any r...

Page 41: ...n a keychain touchpad after arming to Level 3 3 Disarming the system by a latchkey designated user with the assigned time schedule sends an opening page Latchkey closing Latchkey closing can be used alone or in addition to latchkey opening To send a latchkey closing page 1 Assign the latchkey closing feature a time schedule 2 Arming the system by a latchkey designated user within the assigned time...

Page 42: ...e Lock button when the system is armed to Level 3 Notify by exception The notify by exception feature allows programmed pager holders and or the central station to be notified when arming or disarming occurs outside the specified time schedules Example Every morning you would like to be notified if your business is disarmed after its normal opening time and or every evening you would like to be no...

Page 43: ...ing 1 Enter the programming menus by pressing 9 system or partition master code 2 Press 0620 3 To schedule exception opening press when the touchpad displays EXCEPTION OPENING or ECEPT OPEN and then press Or to schedule exception closing press B until the touchpad displays EXCEPTION CLOSING or ECEPT CLOSE and then press The touchpad displays the first available time schedule 4 Press 2 to assign th...

Page 44: ...Before allowing any download sessions the system must be disarmed to Level 1 off To enable disable the panel download setting 1 Enter the programming menus by pressing 9 system or partition master code 2 Press 041 3 To turn downloading on press 2 The dealer will be able to access your system remotely if necessary To turn downloading off press 1 The dealer will not be able to access your system rem...

Page 45: ...d want to avoid walking a long distance to a Partition 3 touchpad you can access Partition 3 from the Partition 1 touchpad by jumping partitions Depending on how your installer programmed your system you may or may not have to enter an access code to jump partition The ability to jump to another partition is an attribute you assign to each user code see Assigning code attributes on page 25 Each co...

Page 46: ...touchpads in the other partition are locked out from any programming activity However arming and disarming can continue Some partition specific settings share resources such as access codes and time schedules For example if Partition 1 uses regular user numbers 00 to 20 Partition 2 will not be able to see or use those user numbers The first regular user number available for Partition 2 would be 21...

Page 47: ... by another source at that time For example if you are at a Partition 1 touchpad and are attempting to arm Partitions 1 and 2 a Partition 2 touchpad in use at that same time prevents arming of that partition Any arming modifiers 4 no delay 6 latchkey selected at arming apply to all associated partitions However silent arming 5 silent only affects the partition from which you are arming All other p...

Page 48: ...utton again during the protest condition bypasses any open sensors in the associated partitions and arms those partitions When disarming multiple partitions and alarms are active in one or more of the associate partitions Protest beeps sound for 5 minutes in all partitions being disarmed Partitions in alarm where sirens have timed out sound protest beeps for 5 minutes Partitions in alarm with acti...

Page 49: ...useful to know This includes the factory code the system number the system level and software version After identifying the information for your system make a note of it in the System features on page 78 To identify system information 1 Enter the programming menus by pressing 9 system or partition master code 2 Press 010 The first information displayed is the factory code For example F nnn nnn or ...

Page 50: ...t event appears first 3 Scroll through the events by pressing the A back and B forward keys The C key is used to toggle the second line display between Date Time and Details 4 Press to exit viewing event history The viewing event history mode will exit automatically after 1 minute of inactivity or when an alarm occurs Table 7 on page 49 is a comprehensive list of displayed events and their associa...

Page 51: ...LURE X X Closing report CLOSING REPORT X X X X CPU back in service BACK IN SERVICE X X CPU battery restoral BATTERY RESTORED X CPU low battery CPU LOW BATTERY X Daylight saving time adjust DAYLIGHT SAVINGS Download session entry DOWNLOAD ENTRY Download session exit DOWNLOAD EXIT Duress alarm DURESS X X Event buffer viewing entry EVENT VIEW ENTRY X X X Event buffer viewing exit EVENT VIEW EXIT X X ...

Page 52: ...re RECEIVER FAILURE X X Receiver jam RECEIVER JAM X X Recent closing RECENT CLOSING X X X Remote access lockout REMOTE LOCKOUT Repeater jam REPEATER JAM X X Repeater jam restoral JAM RESTORED X X Siren trouble SIREN TROUBLE Swinger shutdown SWINGER X X Time change TIME CHANGE Touchpad tamper TOUCHPAD TAMPER X X Touchpad tamper cancelled TP TAMPER CANCEL X X Two trip error TWO TRIP ERROR X X User p...

Page 53: ...ne two of the display also contains P C where P is the previous arming level and C is the current arming level Table 8 below shows user information Table 8 User information Detail screen display User U001 to U096 Wireless touchpad or key fob U600 to U829 Regular user codes 000 to 229 U830 to U835 Partition master codes 1 to 6 U838 to U843 Partition duress codes 1 to 6 U846 System master code U847 ...

Page 54: ...call to the panel from any other outgoing or incoming call is the use of the phone command prefix In the case of onsite operation if the phone command prefix is dialed first within 5 seconds of picking up the phone the panel waits for a valid access code or command If the system is being accessed remotely the phone commands prefix is used in conjunction with the access code The prefix is usually b...

Page 55: ...sage such as System is okay 6 Proceed with system commands To use the twelve ring method 1 Call the panel and let the phone ring The panel will answer System hello after the twelfth ring 2 Enter your designated phone command prefix 3 Enter your access code You will hear a short status message such as System is okay 4 Proceed with system commands Codes with remote access capability The ability to a...

Page 56: ...e 4 Level 3 Arm to enable latchkey Press 2 code 6 Level 2 or press 3 code 6 Level 3 Arm system exit lights off Press 2 code 0 Level 2 or press 3 code 0 Level 3 Bypass a sensor Indirectly Arm the system and then press Directly Press code sensor number Arm silently 1 Press 5 2 code Level 2 or press 5 3 code Level 3 Turn all lights on off Press 0 0 Turn specific lights on off Press 0 light number 1 t...

Page 57: ...ming task Either method requires a valid system or partition master code You cannot program the system using a regular user code Programming menus The programming menus Table 11 on page 56 are arranged much like a computer software program Each menu contains multiple options To enter the programming menus press 9 system or partition master code To navigate through the menus Press A To move backwar...

Page 58: ...f default off Tuesday on off default off Wednesday on off default off Thursday on off default off Friday on off default off Saturday on off default off Sunday on off default off Attach schedule to events Latchkey opening Schedule 00 to 15 on off default off Latchkey closing Schedule 00 to 15 on off default off Exception opening Schedule 00 to 15 on off default off Exception closing Schedule 00 to ...

Page 59: ...he option on for this user code 8 Press B The touchpad displays SYSTEM TESTS or TESTS Press 1 to turn the option off for this user code Press 2 to turn the option on for this user code 9 Press B The touchpad displays LATCHKEY REPORT or LATCHKEY Press 1 to turn the option off for this user code Press 2 to turn the option on for this user code 10 Press B The touchpad displays PARTITION ASSIGN or P E...

Page 60: ...er code to delete the partition master code or enter a new 4 digit partition master code to replace the existing code and then press 5 Press 00 to exit the programming menus To change the system master code 1 Enter the programming menus by pressing 9 system master code 2 Press B until the touchpad displays USER CODES the press The touchpad displays REGULAR USER CODES or REG CODES 3 Press B until t...

Page 61: ...artition master code Keypad must be in the partition to access the partition master code Partition 1 0310 nnnn Partition 2 0311 nnnn Partition 3 0312 nnnn Partition 4 0313 nnnn Partition 5 0314 nnnn System master code 0320 nnnn Direct bypassing attribute 030 nnn user number 1 1 off or 2 on Remote access attribute 030 nnn user number 2 1 off or 2 on 030 nn user number 2 1 off or 2 on Concord Expres...

Page 62: ...tinues through schedule 15 Exception opening Attaching schedules for exception opening operation Schedule 0 06200 1 off or 2 on Schedule 1 06201 1 off or 2 on continues through schedule 15 Exception closing Attaching schedules for exception closing operation Schedule 0 06300 1 off or 2 on Schedule 1 06301 1 off or 2 on continues through schedule 15 Light 1 Attaching schedules for Light 1 operation...

Page 63: ...64801 1 off or 2 on continues through schedule 15 Output 1 Attaching schedules for Output 1 operation Schedule 0 065000 1 off or 2 on Schedule 1 065001 1 off or 2 on continues through schedule 15 Output 2 Attaching schedules for Output 2 operation Schedule 0 065100 1 off or 2 on Schedule 1 065101 1 off or 2 on continues through schedule 15 Output 3 Attaching schedules for Output 3 operation Schedu...

Page 64: ...01 1 off or 2 on continues through schedule 15 Energy saver Setpoints enter temperature value in Fahrenheit Low 070 nn High 071 nn Factory code 010 System number 011 Software version 013 Attach lights to sensors Attaching lights to sensors Light 1 080 nn sensor number to be attached Light 2 082 nn sensor number to be attached continues through Light 9 Exit programming menus 00 ...

Page 65: ...ines or sensors that have been tampered with Sensor test This test verifies that the sensors in your system are operating correctly The ability to conduct a sensor test is a code attribute Do not attempt to test sensors by tripping them while the system is armed This can result in authorities being dispatched to the site which could result in a fine See System sensors on page 70 to see which acces...

Page 66: ...Y OK AUXILIARY PANIC OK Panic button Press and hold the appropriate panic buttons for 3 seconds ZONES nn OK SENSOR nn OK Door window sensor Open the secured door or window ZONES nn OK SENSOR nn OK Smoke detector Press and hold the test button until the system sounds transmission beeps ZONES nn OK SENSOR nn OK Motion detector Avoid the motion detector view for 5 minutes and then enter its view Zone...

Page 67: ...re the Level 1 display returns and contact the installer After the test has started you can change the arming level to Level 1 then to Level 2 or Level 3 Siren test The purpose of this test is to verify that the panel is activating sirens with the appropriate warning sounds You must contact the central monitoring station before activating any alarms Otherwise authorities will be dispatched to the ...

Page 68: ...beeps once a minute If possible correct the situation that is causing the trouble beeps If this is not possible call for service If the problem is not corrected trouble beeps and messages start again 4 to 10 hours later Your security system also has a feature that will prevent trouble beeps from starting during normal sleeping hours This sleep time period is normally set from 10 p m to 8 a m Conta...

Page 69: ...over and trip the sensor to clear the tamper condition Phone failure trouble The system can t communicate with the central station The system tries to report to the central station three times before indicating phone failure trouble then makes five more reporting attempts Make sure the panel is connected to the special phone jack installed by your security dealer Disconnect the panel from the spec...

Page 70: ... phone control 1 Pick up the phone and press 7 3 The system responds by returning a dial tone 2 Wait about 5 seconds for the system to disable local phone control then make the desired phone call After you hang up the system automatically enables phone control I can t arm the system Do the following 1 If arming to Level 2 stay or Level 3 away make sure all monitored perimeter doors and windows are...

Page 71: ...nds before dialing any numbers After the 5 second period the system disables local phone control and ignores phone commands My lights don t come on automatically as they ve been programmed to do Try the following Make sure the lamp has a working bulb Make sure the lamp is plugged in at a working outlet that is not controlled by a light switch Check to see if the lamp is plugged into a lamp module ...

Page 72: ...n will fit on this sheet make copies of this sheet and keep all the information together Record the sensor number and name in Table 15 below Indicate the partition whether it is a hardwired HW or wireless sensor WL or a touchpad TP Table 15 System sensors Number Sensor name Partition 1 to 6 HW WL TP circle one HW WL TP HW WL TP HW WL TP HW WL TP HW WL TP HW WL TP HW WL TP HW WL TP HW WL TP HW WL T...

Page 73: ...Concord 4 User Manual 71 Number Sensor name Partition 1 to 6 HW WL TP circle one HW WL TP HW WL TP HW WL TP HW WL TP HW WL TP HW WL TP HW WL TP ...

Page 74: ... Accessible partitions for each code S User can perform system tests L Latchkey user Defaults are indicated by an X Table 16 User codes User code number B RA S L Code Accessible partitions 1 to 6 System Master X X X NA Default 1234 1 2 3 4 5 6 Partition 1 Master X X X NA Default none 1 Partition 2 Master X X X NA Default none 2 Partition 3 Master X X X NA Default none 3 Partition 4 Master X X X NA...

Page 75: ...on Touchpad location Partition 1 to 6 Status beeps Key beeps On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off Is the touchpad tamper feature on Yes If when the system asks for a code more than 40 touchpad keys are pressed in rapid succession and those keystrokes are not part of a valid access code a siren wi...

Page 76: ...___________________ _____ Press the Light button to control all lights Press the Star button to trigger ____________________________________________ Press the Light and Star buttons at the same time to create an auxiliary panic alarm Keychain touchpad 2 Active for partition 1 2 3 4 5 6 Latchkey user Y N Press the Lock button to Increase the arming level Arm the system to Level 3 with no exit or en...

Page 77: ...Concord 4 User Manual 75 Press the Star button to trigger ____________________________________________ Press the Light and Star buttons at the same time to create an auxiliary panic alarm ...

Page 78: ...____________________________ Press the Light and Star buttons at the same time to create an auxiliary panic alarm Keychain touchpad 4 Active for partition 1 2 3 4 5 6 Latchkey user Y N Press the Lock button to Increase the arming level Arm the system to Level 3 with no exit or entry delay Press the Lock and Unlock buttons at the same time to Create a panic alarm ___________________________________...

Page 79: ...m again In the event of an accidental smoke or fire alarm follow these dealer instructions ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________ Resetting the smoke detector To reset smoke detectors They are reset automatically Press ...

Page 80: ...Entry delay Exit delay 1 1 2 2 3 3 4 4 5 5 6 6 System features Table 19 below shows system feature options Table 19 System features Feature My system features Quick arm Yes Press the arming level desired No Enter arming level then access code Quick exit Yes Press D and exit your armed premises through a delay door within 2 minutes No I need to disarm my system in order to exit the premises Exit ex...

Page 81: ...lows your system to alert the central monitoring station if the power is off for 15 to 45 minutes It reports again when power has been restored No activity time Table 21 below shows the no activity time for each partition default time is 24 hours Table 21 No activity time Partition No activity features 1 Yes A report will be sent if there is no activity in my system for _____ hours 1 to 42 No My s...

Page 82: ...is no activity in my system for _____ hours 1 to 42 No My system does not use this feature Paging Table 22 below shows what events the system will notify the central station or pagers Table 22 Events and notifications Event CS1 CS2 CS3 Pagers 1 2 3 4 5 High level reports Low level reports Opening closing reports Latchkey reports NA NA NA Exception reports Streamlining NA NA NA Partition NA NA NA A...

Page 83: ...____ Partition 2 House code ____________ Partition 3 House code ____________ Light Light location Light Light location Light Light location 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 7 7 7 8 8 8 9 9 9 Partition 4 House code ____________ Partition 5 House code ____________ Partition 6 House code ____________ Light Light location Light Light location Light Light location 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6...

Page 84: ... House code ____________ Partition 3 House code ____________ 9 9 9 Outputs Table 24 Output information Output Partition Location Name 1 2 3 4 5 6 Energy saver Table 25 Energy saver information Partition Low temperature setting in F High temperature setting in F 1 2 3 4 5 6 ...

Page 85: ...elay Two beeps every 2 seconds followed by two beeps every second for the last 10 seconds Chime Two beeps whenever a protected door or window is opened Chime on close One long beep when a protected door or window is closed Protest Repeating pattern of one long beep followed by one short beep followed by one long beep Trouble Five short beeps once every minute Sensor test One short high pitched bee...

Page 86: ...tment from a neighbor s phone If you arrive at the premises and hear sirens do not attempt to enter the building Call for emergency assistance from a cell phone or a neighbor s phone Your floor plan Use the following guidelines when drawing your floor plan Show all building levels Show exits from each room two per room are recommended Show the location of all security system components Show the lo...

Page 87: ...their installed location Sensors may not warn in time when fires are caused by smoking in bed explosions improper storage of flammables overloaded electrical circuits or other hazardous conditions If telephone lines are out of service Telephone lines are also vulnerable to compromise by any of several means Inadequate maintenance is the most common cause of alarm failure Therefore test your system...

Page 88: ...86 Concord 4 User Manual ...

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