4
Telephone
To get customer support by telephone:
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In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central
Time, Monday through Friday (except holidays).
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Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
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Your service number, which identifies your site to Intergraph Computer Systems. You use your
service number for warranty or maintenance calls.
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Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you call the
Customer Response Center; it is associated with your service number for future call logging.
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The product’s name or model number.
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The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the hardware product.
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Your name and telephone number.
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A brief description of the question or problem.
More Support Options
To get information on more customer support options:
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Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
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For hardware support questions in the United States, call 1-800-763-0242.
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For software support questions in the United States, call 1-800-345-4856.
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Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
