Intercoax IXTS-160D, User Manual

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9. FAQ (frequently asked questions)
1. Is the use of a thermal camera to monitor the temperature of the human body harmful?
No, it isn't. The infrared thermal camera in the dual-light equipment used to monitor the
human body temperature receives infrared radiations emitted by the human body and
converts them into an image and temperature reading. Therefore it does not cause any harm
to the human body.
2. Why is the temperature shown on the dual-light equipment generally lower than the
temperature of the human body?
The dual-light human body temperature screening system monitors the human body's surface
temperature. The normal human of the face is about 2℃ lower than the temperature under
the armpit, which is used as medical clinical reference for body temperature. Also, the face is
affected by the changes in environment.
The difference between the reading and the medical temperature has been revised and
the range limited within the software. The dual-light system for human body temperature
monitoring gives a more "real" temperature reading
3. Does it affect the temperature reading when you just enter the room from the outdoor
low-temperature environment? How to solve it?
First, select the appropriate testing site to avoid the impact of ambient temperature on human
body temperature, in order to improve the accuracy of temperature reading. For example, in
winter, the outdoor temperature is low and will reduce the temperature of the body surface,
so it is recommended to choose an indoor place with constant temperature for temperature
monitoring.
Also, as people enter, the reading will be low, and they can show their wrist or the lower part of
their neck, covered by the clothing, to obtain a relatively accurate reading. If a high precision
capture is needed, please wait for 5min in the room and get another screening after the body
surface temperature has returned to normal.
4. Will the installation distance affect the temperature screening results?
There is a great relationship between the body temperature and the target distance. Close
range test will lead to high value, and distance test will lead to low value. The INTERCOAX
Infrared human body temperature monitoring thermal camera is calibrated accordingly.
5. What systems does the Temperature Detection software support?
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Only 64-bit operating systems are supported.
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Windows 7: installation of .NET Framework 4.0 or above may be required;
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Windows 8,10: no patches need to be installed.