Intercel Ultra SAM4W Page 6 User Manual Download

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Ultra SAM4W User Guide V1.3

Ver1.3

5.20 Remote SMS Administration

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5.20.1 SMS

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Troubleshooting

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Appendix: Abbreviations and Acronyms

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Summary of Contents for Ultra SAM4W

Page 1: ...Ultra SAM4W User Guide V1 3 I Ver1 3 Ultra SAM4W Enhanced Software User Guide ...

Page 2: ...W User Guide V1 3 II Ver1 3 Revision History Version Modified By Date Description 1 0 21 11 2013 Initial version 1 1 12 02 2014 Second Release 1 2 11 09 2014 Third Release 1 3 AMSabangan 15 09 2015 Fourth Release ...

Page 3: ...al copyright laws No part of this manual may be reproduced distributed translated or transmitted in any form or by any means electronic or mechanical including photocopying recording or storing in any information storage and retrieval system without the prior written permission of Intercel Cautions This product should be operated only from the type of power source indicated on the product label Th...

Page 4: ...IM Card Installation 8 3 2 Antenna Ethernet Power Plug Connection 9 4 Specification 10 4 1 Physical 10 4 2 Environment 10 4 3 Power supply input 10 4 4 Interfaces 10 4 5 3G 4G GPRS Radio 11 5 Web Interface 12 5 1 Login User Interface 13 5 2 Logout User Interface 13 5 3 Quick start up configuration 14 5 4 Expanded Index Menu EIM 15 5 5 Status Menu Page 16 5 5 1 Hardware Configuration 16 5 5 2 LAN 1...

Page 5: ...8 5 10 1 Network Time 38 5 11 Applications PAD Configuration 39 5 11 1 PAD 39 5 12 Applications SNMP Configuration 40 5 12 1 SNMP 40 5 13 Applications SMS Configuration 41 5 13 1 New Message 41 5 13 2 Inbox 41 5 13 3 Outbox 42 5 13 4 Diagnostics 42 5 13 5 Setup 43 5 14 Applications GPS Configuration 44 5 15 System Periodic Management 45 5 15 1 Periodic Management Configuration 45 5 15 2 Periodic P...

Page 6: ...Ultra SAM4W User Guide V1 3 3 Ver1 3 5 20 Remote SMS Administration 50 5 20 1 SMS 50 6 Troubleshooting 53 7 Appendix Abbreviations and Acronyms 54 ...

Page 7: ...s Ethernet Port External Antenna Main Antenna and Aux Antenna GPS Feature Optional Antenna 12VDC 1 5A Input Power Supply Microfit Connector Protocols and protocol settings TCP IP DHCP server DDNS NAT non NAT port forwarding HTTP ARP PPP APN NTP VPN IPsec VPN PPTP VPN OpenVPN Web Base Interface Periodic Administration Local Remote Firmware Upgrade via HTTP SIM Management Time Configuration NTP Time...

Page 8: ...ays OFF when main power is off LAN Network LED Blinking when packet switched data is being transferred through the modem Stays OFF when there is no network activity WWAN LED Stays ON when connected to the 3G 4G network Stays OFF when disconnected to from the 3G 4G network 2 1 2 Logos Indication Ethernet Port UltraSAM4W and PC connection interface SIM Card SIM Card Holder USB Host USB Port support ...

Page 9: ...nsitivity Caution DIV Antenna should point at a different direction compared to Main Antenna to improve Diversity Gain Isolation and reduce mutual interaction C SERIAL Serial Port PAD Port Serial Port between external device and UltraSAM4W PAD feature is supported D RESET Reset Button Hole Long press longer than 5 seconds to perform factory reset After factory reset modem will automatically restar...

Page 10: ...odem C USB USB Port USB Host with uZiP ZigBee Dongle Supported D DC DC Power Supply Port Input Power Supply Microfit connector Power supply socket pin assignment Be sure that a SIM card is installed properly before power on E GPS Antenna Port Option GPS antenna input SMA F which enable user to connect with external antenna to improve the sensitivity of GPS performance 2 4 Back Panel Product Label ...

Page 11: ...when inserted C SIM Card Extract the SIM Card Holder A from the modem by pushing the button B on the Left Side Panel Insert your SIM Card C to the SIM Card Holder A as shown in the picture Re insert the SIM Card Holder with SIM Card into the SIM card slot in the appropriate direction Be sure as well that SIM card is properly inserted before switching on the modem A C B ...

Page 12: ...ng the Power Supply to your UltraSAM4W modem the Main Antenna and the Ethernet Cable must be properly connected The antennas are positioned on the Main DIV Antenna Connector on the Right Side Panel The Ethernet cable and power supply cable is plugged in the appropriate port on the Left Side Panel ...

Page 13: ...ating Temperature 40 C to 85 C Relative humidity operational 95 non condensing Maximum supported Air Discharge IEC 61000 4 2 15kV Maximum supported Contact Discharge IEC 61000 4 2 8kV 4 3 Power supply input Working supply voltage 12VDC 1 5A Power supply connector Molex MicroFIT 4 4 Interfaces Supported SIM card voltage 1 8V 3V Ethernet speed link 10 100 Mb s Auto MDIX Ethernet line isolation 2kV ...

Page 14: ...SUPA HSPA Band I 2100MHz Band II 1900MHz Band V 850MHz Band VI 800MHz Available in AUS version Band VIII 900MHz 4G LTE AUS EUR Version Band I 2100MHz Band III 1800MHz Band VII 2600MHz Band VIII 900MHz Band XX 800MHz 4G LTE USA Version Band II 1900MHz Band IV 1700MHz AWS Band V 850MHz Band XIII 700MHz Band XVII 700MHz Band XXV 1900MHz ...

Page 15: ... address automatically from the UltraSAM4W modem DHCP Or set the IP address to 192 168 1 X where X is from 2 to 253 Suggested Web Browser for the configuration of the UltraSAM4W are as follow Internet Explorer 8 0 or later Mozilla Firefox 22 0 or later Open a web browser Power on the module wait until the IP address of the PC is well distributed by the UltraSAM4W modem then type in the address bar...

Page 16: ...name admin Password admin Root Account allows full control and access to all settings Admin Account allows lower level of authorization on the configuration Only Root Account allows firmware upgrade configuration backup restoring and factory reset function Once the Username and Password are confirmed the status page of the web interface with basic information of the LAN and WAN connection will sho...

Page 17: ... UltraSAM4W modem work the two parameters you may need to specify are the APN Access Point Name and SIM PIN code Quick Startup Parameter Setting 1 SIM PIN Setting If your SIM card needs a PIN code select Internet Setting Mobile Network SIM Management Fill the PIN code in the bar and check the Enable box 2 APN Setting Select Internet Setting Mobile Network Network Setting fill in the APN in the fir...

Page 18: ...1 3 5 4 Expanded Index Menu EIM EIM provides users with easier access to all function controls User could expand all the function features by clicking the top left PLUS symbol This helps user to find any feature within the modem control ...

Page 19: ...PPoE setting and IPsec PPTP OpenVPN Setting 5 5 1 Hardware Configuration System Time Firmware Version UltraSAM4W s Firmware Version Modem Module RF Mobile Module s Information MAC Address UltraSAM4W s MAC Address 5 5 2 LAN IP Local IP Address Setting Default 192 168 1 1 5 5 3 WWAN Profile Name Setting Profile Name Status Connection Status 5 5 4 PPPoE PPPoE Status Setting Status Enable Disable PPPo...

Page 20: ...Address Status Ipsec Connection Status 5 5 6 PPTP PPTP Satus PPTP connection status PPTP IP Address PPTP connection IP Address PPTP P t P PPTP Remote Gateway Address 5 5 7 Network Connection Provider Operator Name Coverage Mobile Network Connection IMEI IMEI International Mobile Equipment Identity Signal Strength dBm Signal Strength Level in dBm SIM Status SIM Card Status ...

Page 21: ...User can setup their own Profiles which suit for different operators services APN Name APN Access Point Name which provided by the 3G 4G operator Mobile Broadband Connection Default Enable to turn on the data traffic for the mobile service Username Password The User Account information can be setup through Account and Password if needed Most of the cellular operators do not require a username pass...

Page 22: ...Guide V1 3 19 Ver1 3 5 6 2 PPPoE PPPoE PPPoE connection control Enable Disable APN Name PPPoE connection APN Name If PC connection Username Password set to be same as APN Name defined Service Name Service Name Optional ...

Page 23: ...0 Ver1 3 5 6 3 Mode Operator Change Band Selection of the mobile network User could choose 2G 3G 4G Auto Operator Settings Customer could select operator by manual or automatic To enable this feature user should disable the network ...

Page 24: ...PIN field is enabled SIM Status SIM card condition PIN Protection Status Showing SIM Card PIN Protection Status PIN Unlock Remain Unlock time remain If remain is zero SIM card will be locked permanently Need to use PUK code to unlock the card PIN PIN Verify User PIN code Entry Remember PIN Enable to store the PIN inside system System will automatically enter the PIN which startup Action Providing ...

Page 25: ...ent mode selected Ethernet Subnet Mask Current Ethernet connection Subnet Mask Auto disable when DHCP client mode selected DNS Masquerade Attention If the IP address is changed you must use the new IP address to enter the web interface Remark your PC must change its IP address also if the network sub address third number of IP address is changed either your PC gets the IP address from the UltraSAM...

Page 26: ...address the second PC will obtain 192 168 1 101 etc DHCP Status DHCP setting status Enable Disable DHCP Start Range DHCP allocated IP address Start Range DHCP End Range DHCP allocated IP address End Range DHCP Lease Time Time period for the address is leased DHCP Relay DHCP Relay status Enable Disable DHCP Server Address DHCP server IP address Address Reservation List Administrator can reserve IP ...

Page 27: ... the current IP address of the home computer through a DNS query and connect to the home computer DDNS Status Status for DDNS Enable Disable Server Address DDNS Server address Host Name DDNS Hostname Information Username DDNS Username information Password DDNS Account s Password Verify Password DDNS Account s Password Verification Note The DDNS password can accept any characters special alpha nume...

Page 28: ...s database NSUPDATE Status Status of NSUPDATE Enable Disable Server Address Primary Name Server Address to update the DNS entry Secondary Server Address Secondary Name Server Address to update the DNS entry DNS Zone Domain name space which DNS entry is contained with Host Name Hostname of the rounter to put in the DNS entry Expiry Time Time period for DNS entry will remain valid ...

Page 29: ...thod NAT Port forwarding Route Name Customer defined Route Name Destination IP Address The IP address want to forward to IP Subnet Mask Subnet Mask of destination IP Gateway IP Address Gateway of the destination network Network Interface Routing network interface auto eth0 ppp0 Metric Priority of the routes The lower the metric value the higher priority ...

Page 30: ... like to take routing action IP address is 0 0 0 0 which defined to be all external IP information will be routed Incoming Port Range Network Port s Range of the network that would like to take routing action Destination IP Address Local Area Network Address of the device which forward to Destination Port Range Local Area Network Port s to forward to Commonly used port numbers include Application ...

Page 31: ...mation Protocol which employs the hop count as a routing metric RIP prevents routing loops by implementing a limit on the number of hops allowed in a path from the source to a destination RIP Status Status of RIP Enable Disable Version Version of RIP protocol support ...

Page 32: ... ID ID of the route This ID is different for each virtual router on the network Router Priority Master routers have a priority of 255 and backup router s can have priority between 1 and 254 Virtual IP Address The virtual IP address that both virtual routers share A virtual router must use 00 00 5E 00 01 XX as its MAC address The last byte of the address XX is the Virtual Router Identifier VRID whi...

Page 33: ...tion s services to the unsecured WAN for external client visit An external hacker can only access this particular PC in the DMZ but the other part of your network will be protected DMZ Status Status of DMZ Enable Disable DMZ IP Address DMZ Host IP Address Fill in the IP address of the PC that you want to assign it in DMZ Check the Enable to activate the DMZ function Note This function only works w...

Page 34: ...click Add button Enable VPN Enable Disable PPTP service Profile Name User defined PPTP profile name VPN Server Address IP address of VPN server which UltraSAM4W connect to Username Username for PPTP service Password Password for the PPTP service Authentication Type Authentication method in a PPTP Metric Priority of the PPTP setting profile The lower the metric value the higher the priority Fill in...

Page 35: ...TP 3 Click Add button to create a new profile 4 Fill in the parameter Profile Name Customer defined name VPN Server Address PPTP Server IP Address Username corresponding PPTP s account username Password corresponding PPTP s account password Authentication Type Type of authentication eg MS CHAP V2 Metric 10 5 Click Save to store the setting ...

Page 36: ...ganization To create a new profile please click Add button Enable VPN Enable Disable Ipsec service Profile Name User defined Ipsec profile name Remote Gateway Remote Ipsec Gateway Public IP address of the Ipsec server Remote Address Net to Join IP address of Remote server on the VPN connection eg 192 168 1 1 Remote Address Net Mask Network Mask of Remote server on the remote network Road Warrior C...

Page 37: ...cryption IPSec encryption type used in the VPN connection Ipsec Hash IPSec Hash type used in the VPN connection DH Group DH Group used in the VPN connection DPD Action DPD Action used in the VPN connection DPD Keep Alive Time Time in seconds for DPD to keep alive DPD Timeout Time in seconds for DPD to timeout IKE Rekey Time IKE Rekey time used in the VPN connection SA Life Time SA Life time used i...

Page 38: ...t Mask Local Address Net to Join Local Address IP Address the 4 th group set to be 0 represent 1 255 192 168 2 0 represent 192 168 2 1 192 168 2 255 Local Address Net Mask Local Address Net Mask Encap Protocol ESP IKE Mode Main Pfs On IKE Encryption AES Ipsec Hash MD5 DH Group Group2 1024 DPD Action None DPD Keep Alive Time 10 DPD Timeout 60 IKE Rekey Time 3600 SA Life Time 28800 Key Mode Pre Shar...

Page 39: ...ined OpenVPN profile name OpenVPN Type Server Client or Peer to peer Setting of OpenVPN Server Port Server setting Port definition UDP or TCP VPN Network Address VPN services Network IP Address VPN Network Mask VPN services Network Mask Generate DH DH Difie Hellman parameter Generate the server and client keys used by the VPN service Server Certificates The applicable details to identify the OpenP...

Page 40: ...fill in Server Certificates information click Generate CA certificate 6 Authentication Type choose Certificate 7 Certificate Management adding certificate name and fill in the corresponding information 8 Finished Step 6 click Generate this action should waiting around 3 5 seconds and click Download to download the certificate to PC terminal 9 Repeat Step 6 7 for multi certificate generation 10 Cli...

Page 41: ...ST function Time Zone Time Zone Selection NTP Server Address Customer defined NTP server IP address This page enables the UltraSAM4W modem to synchronize its time with a server in the internet in using TIME protocol Users can indicate the server in the server address bar Time zone can be chosen from the Time Zone list and if the Enable DST is checked the Daylight saving time will be used ...

Page 42: ...ame Port Communication Port beware some port no used in the system Baud Rate UART communication Baud Rate Inter character timeout Timeout if longer then defined value Local Encoding Encoding Activate Enable Disable PAD Mode Mode of communication protocol TCP UDP GMTP PAD Auto Answer PAD Auto Answer default Disable ...

Page 43: ... or more PCs in the LAN to monitor and manage a group of hosts and devices in the computer network SNMP Status Status of SNMP Enable Disable Read Only Community Name Allows a managed device for read only access to node specific information Read Write Community Name Allows a managed device for read write access to node specific information ...

Page 44: ...ody Maximum number of characters can vary depending on coding scheme In GSM7 bit mode 160 characters can be sent within a message but the limit changes to 50 characters if the message includes special characters The Mobile Phone column should contain the entire phone number information with country code e g 61 for Australia area code and phone number 5 13 2 Inbox From Source of the Message sent fr...

Page 45: ... Destination of the Message sent to Time Time of SMS message sent out Message Message Body Content 5 13 4 Diagnostics SMS Diagnostic providing channel to execute command through an authorized mobile device white list device Device could be added to the white list on Inbox Outbox page ...

Page 46: ...ng for Redirecting SMS message Administrator could set to Redirect SMS to another mobile device or PC device through TCP UDP connection SMS Configuration for Remote Diagnostics Status of Remote Diagnostic feature Enable Disable IMPORTANT If the remote SMS administration control feature will be use please disable the Web GUI SMS capability above This is to avoid interference with the remote SMS fea...

Page 47: ...sist users to have GPS tracking function By using the web browser interface administrator could get the modem installation location Please ensure that GPS antenna is properly connected and is located outdoor GPS Operation Status of GPS Enable Disable GPS Status GPS Information Status including location update and satellites information ...

Page 48: ...Address for ping packets to transmit to Redundant Address Secondary IP Address for ping packets to transmit to Retry Period Time period for sending Ping packets Default 0 means Disable Failure Retry Period Time for retry if previous trial failed Default 0 means Disable Failure Before Reset Time of failure to reset the modem unit Default 0 means Disable 5 15 3 Periodic Reset UltraSAM4W providing au...

Page 49: ...r network Also Administrator could change the root password Firewall Status of Internal Firewall setting Enable Disable Enable HTTP Enable or Disable for remote HTTP access Enable SSH Enable or Disable for remote Telnet SSH access Enable Ping Enable or Disable for ping responses on the WWAN connection Username Web Browser UI Root Account Password New Web Browser UI s Password Confirm Password Reco...

Page 50: ...UltraSAM4W device to factory default setting Enter password of root Root account s password to get authority to save setting to local PC restore setting from PC file and Factory Reset Save a copy of current settings Click Save button to read the UltraSAM4W setting file Restored saved setting Select the setting file by click browse button click Restore to process Restore Factory Default Click Resto...

Page 51: ...unt has the authority to perform the upgrade process After upgrade process the UltraSAM4W will restart automatically File Browse the upgrade firmware in Local PC Upgrade Upgrade button to start the upgrade process Caution DO NOT interrupt the power network connection or press the reset button during firmware upgrade Latest firmware can be access through Intercel s webpage www Intercel com au ...

Page 52: ...recent log record of the system It shows some important data during the set up of the 3G connection It is only useful for customer support 5 19 System Reboot Configuration To perform the reboot click on the Reboot button User will be asked to confirm the decision The reset will take about 90 seconds to be finished ...

Page 53: ...ure will not work as all received SMS will be diverted to the GUI inbox The SMS commands are case sensitive hence must be used exactly as depicted below The syntax as follows Cellinfo Expected response DevName UltraSAM FW Ver 0 0 5 SerNo XXXXXXXXXXXXXXX IMEI XXXXXXXXX IMSI XXXXXXXXXXXX Cellstatus Expected response System mode LTE Technology WCDMA LTE Band 850 LTE B1 Status connected Access Tech SE...

Page 54: ...only for operator selection i e Telstra 50501 AcT is the Access Technology i e 0 GSM 2 WCDMA 7 LTE SetBand Band Index No Expected response System Mode XXXX BAND xxxx Note Band Index No can be as the following 00 Automatic 01 UMTS 3G Only 02 GSM 2G Only 03 Automatic 04 Automatic 05 GSM and UMTS Only 06 LTE Only 07 GSM UMTS LTE 08 CDMA HRPD GSM UMTS LTE 09 CDMA only 0A HRPD only 0B Hybrid CDMA HRPD ...

Page 55: ...atus after 90 sec Note APNName is the Operator Access Point Name APN I e Telstra Telstra extranet Username is the user name for the APN access Password is the password for the APN Not to be confused with SIM Code AuthType is either CHAP if no authentication is required no user password or PAP if authentication is required IMPORTANT If the received SMS does not contain any of the above SMS commands...

Page 56: ...You will need to configure again the UltraSAM4W modem The modem is connected to the network Internet LED is ON but the PC that is connected to the UltraSAM4W modem through an Ethernet cable cannot browse internet Please check That the Ethernet cable is properly connected between the UltraSAM4W modem and the PC The IP configuration of PC The Ethernet connection can be set to have either a static IP...

Page 57: ...int Name DHCP Dynamic Host Configuration Protocol DNS Domain Name Service HTTP Hypertext Transfer Protocol IMEI International Mobile Equipment Identity LAN Local Area Network NAT Network Address Translation PPP Point to Point Protocol PUK PIN UnBlock WAN Wide Area Network WWW World Wide Web ...

Page 58: ...Ultra SAM4W User Guide V1 3 55 Ver1 3 Notes ...

Page 59: ...ors and omissions and disclaims responsibility for any consequences resulting from the use of information included herein Additionally intercel TM assumes no responsibility for the functioning of undescribed features or parameters intercel TM reserves the right to make changes without further notice intercel TM makes no warranty representation or guarantee regarding the suitability of its products...

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