13
6.
Troubleshooting
Please follow the below table to diagnose and solve the problem. If problem is still existed,
please contact our service department.
Problem
Cause & Solution
The camera does not power on.
Battery not installed or installed incorrectly
→Install battery or re-install battery
Battery is out of power.
→Change battery.
“Power off” protection is enabled
→Wait for 5 seconds and reboot.
The
camera
power
off
automatically.
Battery is out of power.
→Change battery
Power off time is set in the display setting.
→Set as None.
Battery depletion is too fast
Environment temperature is too low
Rechargeable
battery
is
not
charged
completely.
→Recharge the battery.
Rechargeable battery is out of power
completely and can not be recharged.
→Change new battery.
