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World Wide Web & Internet FTP
Intel BBS
Access Intel’s World Wide Web home page
Use Intel’s Bulletin Board. Dial in by
or download information using
modem at 8-N-1, and up to 14.4 Kbps.
anonymous FTP.
Troubleshooting
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Software updates
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Installation notes
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Product information
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How to access:
WWW
US and Canada
1-503-264-7999
News: news://cs.intel.com
Europe
+44-1793-432955
Customer Support: http://support.intel.com
Worldwide
+1-503-264-7999
FTP
Host: ftp.intel.com
Directory: pub/support/enduser_reseller
Intel Automated Customer Support
You can reach Intel’s automated support services 24 hours a day, every day at no charge. The services
contain the most up-to-date information about Intel products. You can access installation instructions,
troubleshooting information, and general product information.
Intel Customer Support Technicians
Free support for 90 days: You can speak with our technical support professionals free of charge for 90
days after your initial call.
Other support services: You can purchase a range of support services, including 24 hour support, per
incident support, on-site service, and software and hardware maintenance agreements. For details about the
Intel Support Service options, download document 8549 from one of the automated services.
Worldwide access: Intel has technical support centers worldwide. Many of the centers are staffed by
technicians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and
the times they are open, download document 9089 from one of the automated services.
If you don’t have access to automated services, contact your local dealer or distributor.
Or call +1-916-377-7000 from 07:00 to 17:00 Monday through Friday, U.S. Pacific Time.
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