55
Troubleshooting
Problem
Possible Reason
Solution
Error code
appears on
display and
cooker beeps
continuously
C1
C2
C6
C6H
C6L
Faulty sensor
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C5
Temperature is too high
because inner pot is not
placed in the cooker base
Press
Cancel
and wait for heating element
to cool; ensure there are no foreign
objects in cooker base; insert or reposition
inner pot in cooker base and re-enter
commands.
Temperature is too high
because there is no water in
inner pot
Check for scorching on bottom of inner
pot. Add thin, water-based liquid to the
inner pot according to its size:
6 Quart: 1 1/2 cups / 375 mL
C7 or
NoPr
Heat element has failed
Not enough liquid
Add thin, water-based liquid to the inner
pot according to its size:
6 Quart: 1 1/2 cups / 375 mL
Steam release handle is in the
Venting
position.
Turn the steam release handle to ensure it
is to the
Sealing
position.
Lid
Lid is not in the correct
position for the selected
program
Open and close the lid.
Do not use a lid when using
Sauté
.
OvHt /
Burn /
Food
burn
High temperature detected
at bottom of inner pot;
cooker automatically reduces
temperature to avoid
overheating
Starch deposits at the bottom of the inner
pot may have blocked heat dissipation.
Turn the cooker off, release pressure
according to the recipe, and inspect the
bottom of the inner pot.
PrSE
Pressure has accumulated
during a non-pressure
cooking program
Turn the steam release handle to the
Venting
position
Occasional
clicking or light
cracking sound
The sound of power switching and
expanding pressure board when
changing temperatures
This is normal; no action needed.
Bottom of the inner pot is wet
Wipe exterior surfaces of inner pot. Ensure
heating element is dry before inserting
inner pot into cooker base.
