58
Troubleshooting
Problem
Possible Reason
Solution
Error code
appears
on display
and cooker
beeps
continuously
C1
C2
C6
C6H
C6L
Faulty sensor
.
C7
or
NoPr
Heat element has failed
Not enough liquid
Add thin, water-based liquid to inner pot
based on size:
6 Qt: 1 1/2 cups (12 oz / 375 mL)
8 Qt: 2 cups (16 oz / 500 mL)
Quick release switch is in
the
Vent
position
Move quick release switch to the
Seal
position.
C8
Wrong inner pot in
cooker base.
Insert the correctly sized inner pot with
easy-grip handles into the cooker base.
Lid
Lid is not in the correct
position for the
selected program
Open and close the lid.
Do not use a lid when using
Sauté
.
OvHt /
Burn /
Food burn
High temperature detected
at bottom of inner pot;
cooker automatically
reduces temperature to
avoid overheating
Starch deposits at the bottom of the inner
pot may have blocked heat dissipation.
Turn the cooker off, release pressure
according to the recipe and inspect the
bottom of the inner pot.
PrSE
Pressure has accumulated
during a non-pressure
cooking program
Move quick release switch to the
Vent
position.
Occasional
clicking or
light cracking
sound
The sound of power switching and
expanding pressure board when
changing temperatures
This is normal; no action needed.
Bottom of the inner pot is wet
Wipe exterior surfaces of inner pot. Ensure
heating element is dry before inserting
inner pot into cooker base.
Any other servicing should be performed by an authorized service representative.
