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46
The cooktop has areas of
discoloration.
Food spillover was not
cleaned up.
See Cleaning the cooktop on page 38.
The surface is hot and the
model features a
light-colored cooktop.
This is normal. The surface may appear discolored
when it is hot. This is temporary and disappears as
the glass cools.
The surface element
frequently cycles on and off.
The surface element stops
glowing when changed to a
lower setting.
The element cycles on and
off to maintain the power
setting.
This is normal operation, and not a system failure.
Use the cooktop as usual.
Scratches or abrasions on the
cooking surface.
The cooktop is being cleaned
incorrectly.
Scratches are not removable. Tiny scratches
become less visible in time as a result of cleaning.
Use a ceramic glass top cleaning cream. Do not use
chemical or corrosive agents. These agents may
damage the surface of the product.
Cookware with rough
bottoms was used on the
cooktop or there were coarse
particles (for example, salt or
sand) between the cookware
and the surface of the
cooktop.
To avoid scratches, use the recommended cleaning
procedures. Make sure that cookware bottoms are
clean before use, and use cookware with smooth
bottoms.
Cookware has been slid
across the cooktop surface.
The cooktop has brown
streaks or specks.
Boilovers have been cooked
onto the surface.
Wait until the surface cools down. Then, use a
scraper to remove those impurities. Use a blade
scraper to remove soil. See Cleaning the cooktop
on page 38.
Cooktop areas have
discoloration with a metallic
sheen.
Mineral deposits from water
and food have been left on
the surface of the cooktop.
• Remove using a ceramic-glass cooktop
cleaning cream.
• Use cookware with clean, dry bottoms.
• Clean the cooktop with a ceramic cleaning
agent regularly every week.
I hear a “cracking” or
“popping” sound.
This is the sound of the metal
heating and cooling during
both the cooking and
self-cleaning functions.
This is normal operation, and not a system failure.
Use the cooktop as usual.
The control panel operates
but the surface heating
elements and the oven don't
turn on.
Your range is in demo mode. Press and hold the
1
and
9
number pads on control
panel simultaneously for three seconds, then
release. Your range resumes its normal mode of
operation.
