Insignia NS-RC20CSS1 User Manual Download Page 16

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ONE-YEAR LIMITED WARRANTY

Definitions: 

The Distributor* of Insignia branded products warrants to you, the original purchaser of this 
new Insignia-branded product (“Product”), that the Product shall be free of defects in the 
original manufacturer of the material or workmanship for a period of one (1) year from the 
date of your purchase of the Product (“Warranty Period”). 
For this warranty to apply, your Product must be purchased in the United States or Canada 
from a Best Buy branded retail store or online at 

www.bestbuy.com 

or 

www.bestbuy.ca 

and 

is packaged with this warranty statement. 

How long does the coverage last? 

The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. 
Your purchase date is printed on the receipt you received with the Product. 

What does this warranty cover? 

During the Warranty Period, if the original manufacture of the material or workmanship of 
the Product is determined to be defective by an authorized Insignia repair center or store 
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or 
(2) replace the Product at no charge with new or rebuilt comparable products or parts. 
Products and parts replaced under this warranty become the property of Insignia and are 
not returned to you. If service of Products or parts are required after the Warranty Period 
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your 
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or 
otherwise transfer the Product. 

How to obtain warranty service? 

If you purchased the Product at a Best Buy retail store location or from a Best Buy online 
website (

www.bestbuy.com 

or 

www.bestbuy.ca

), please take your original receipt and the 

Product to any Best Buy store. Make sure that you place the Product in its original packaging 
or packaging that provides the same amount of protection as the original packaging. 
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents 
may diagnose and correct the issue over the phone. 

Where is the warranty valid? 

This warranty is valid only in the United States and Canada at Best Buy branded retail stores 
or websites to the original purchaser of the product in the country where the original 
purchase was made. 

What does the warranty not cover? 

This warranty does not cover: 

• Customer instruction/education 
• Installation 
• Set up adjustments 
• Cosmetic damage 
• Damage due to weather, lightning, and other acts of God, such as power surges 
• Accidental damage 
• Misuse 
• Abuse 
• Negligence 
• Commercial purposes/use, including but not limited to use in a place of business or in 

communal areas of a multiple dwelling condominium or apartment complex, or 
otherwise used in a place of other than a private home. 

• Modification of any part of the Product, including the antenna 
• Display panel damaged by static (non-moving) images applied for lengthy periods 

(burn-in). 

Summary of Contents for NS-RC20CSS1

Page 1: ...Before using your new product please read these instructions to prevent any damage USERGUIDE 20 Cup Rice Cooker NS RC20CSS1 ...

Page 2: ...oking quinoa 9 Cooking oatmeal 9 Cooking mixed grain 9 Steaming food 10 Setting a delayed completion time 11 Using the temperature preservation keep warm mode 11 Maintaining your rice cooker 12 Cleaning your rice cooker 12 Troubleshooting 14 Specifications 15 ONE YEAR LIMITED WARRANTY 16 Introduction Congratulations on your purchase of a high quality Insignia product Your NS RC20CSS1 represents th...

Page 3: ...hold use only 10 Do not let the cord touch hot surfaces or hang over the edge of a counter or table 11 Do not place on or near a hot gas or electric burner or in a heated oven 12 Do not use your cooker for anything other than its intended purpose 13 Use extreme caution when moving your cooker containing rice hot oil or liquids 14 Do not touch cover or obstruct the steam vent on the top of your ric...

Page 4: ...ension cord may be used if the following care is exercised in their use The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance 860 W A longer cord should be arranged so that it will not drape over the counter or table top where it could be pulled on by children or tripped over unintentionally About the power cord Your cooker has a p...

Page 5: ... Keep Warm setting maintains your food at an ideal serving temperature 20 cup capacity Dishwasher safe nonstick pot makes cleanup easy Steamer basket lets you cook multiple foods at the same time Package contents 20 Cup Rice Cooker Inner cooking pot Serving spatula Soup ladle Measuring cup 3 4 cup capacity Steam Tray User Guide Components Steam vent Lid release button Condensation collector Digita...

Page 6: ... Delays the start of the cooking cycle See Setting a delayed completion time on page 11 7 Steam button Selects the steaming mode See Steaming food on page 10 8 button Increases the cooking time of the steam mode or the pre set timer 9 Quick Rice button Selects the quick rice mode See Cooking rice white brown or quick on page 8 10 Mixed Grain button Selects the mixed grain cooking mode See Cooking ...

Page 7: ...r plug in water at any time Using the inner cooking pot 1 Make sure that the outside of the inner cooking pot is clean and dry If the outside of the pot is wet your cooker can be damaged or can malfunction 2 Place the inner cooking pot into your cooker then slightly rotate the pot two or three times to make sure that the pot bottom and the heating element in the bottom of your cooker make good con...

Page 8: ...eep warm mode 7 Press the lid release to open your rice cooker 8 Stir the rice with the serving spatula to distribute any remaining moisture 9 Unplug your cooker when it is not in use Rice and water measurement table The cooking pot has scale marks inside to help you measure the amount of water you need to add Use the provided measuring cup which equals 3 4 the capacity of a standard 1 cup measuri...

Page 9: ...e instructions for oatmeal water ratio 3 Press the lid down until it clicks into place 4 Plug in the power cord 5 Press the Oatmeal button After a six second delay the Oatmeal light turns on After cooking is complete your rice cooker beeps and automatically enters the temperature preservation keep warm mode 6 Press the lid release to open your cooker 7 Unplug your cooker when it is not in use Cook...

Page 10: ...r cooker 10 Check steamed food to make sure that it s done If finished steaming carefully remove food to prevent overcooking Wear a protective fire resistant glove when removing food to prevent possible injury 11 Unplug your cooker when it is not in use Vegetable steaming guide fresh vegetables The cooking pot has scale marks inside to help you measure the amount of water you need to add Tips Keep...

Page 11: ...minutes for brown rice or mixed grain After cooking is complete your rice cooker beeps and automatically enters the temperature preservation keep warm mode 4 Press the lid release to open your cooker 5 Stir the rice or grain with the serving spatula to distribute any remaining moisture 6 Unplug your cooker when it is not in use Using the temperature preservation keep warm mode The temperature pres...

Page 12: ...play and your cooker returns to Standby mode Press the Keep Warm button again to turn off the temperature preservation mode Maintaining your rice cooker Cleaning your rice cooker Make sure that you unplug your cooker and that it has completely cooled before cleaning 1 Lift the inner cooking pot out of your rice cooker 2 Remove the steam vent from the lid Inner cooking pot Steam vent ...

Page 13: ...condensation collector steam vent steam tray measuring cup serving spatula and ladle with warm soapy water and rinse throughly You can also wash the inner cooking pot in a dishwasher 5 Wipe the rice cooker inside and out with a damp cloth 6 Thoroughly dry the rice cooker body and all accessories then reassemble for the next use Condensation coll ector ...

Page 14: ...e is cooked or being kept warm the LEDs are probably burnt out and need to be replaced Take your cooker to a Best Buy authorized service center for repair The light could be incorrectly connected in the circuitry Take your rice cooker to a Best Buy authorized service center for repair The rice is too dry or hard after cooking Additional water and cooking time will soften the rice Add 1 2 to 1 cup ...

Page 15: ...ww insigniaproducts com Specifications Volume 20 cups of cooked rice Dimensions H x W x D 10 8 x 11 1 x 11 3 in 27 5 x 28 3 x 28 6 cm Weight 6 3 lbs 2 85 kg Power 120V 60 Hz Power consumption 860W Power cord length 3 ft 90 cm ...

Page 16: ...ou must pay all labor and parts charges This warranty lasts as long as you own your Insignia Product during the Warranty Period Warranty coverage terminates if you sell or otherwise transfer the Product How to obtain warranty service If you purchased the Product at a Best Buy retail store location or from a Best Buy online website www bestbuy com or www bestbuy ca please take your original receipt...

Page 17: ...RRANTY INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT INCLUDING BUT NOT LIMITED TO LOST DATA LOSS OF USE OF YOUR PRODUCT LOST BUSINESS OR LOST PROFITS INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED ...

Page 18: ...U S and Canada or 01 800 926 3000 Mexico INSIGNIA is a trademark of Best Buy and its affiliated companies Distributed by Best Buy Purchasing LLC 7601 Penn Ave South Richfield MN 55423 U S A 2020 Best Buy All rights reserved V1 ENGLISH 20 0196 ...

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