9
10” Steam Iron with Retractable Cord
www.insigniaproducts.com
Troubleshooting
Caution
Do not try to repair your iron yourself. Doing so invalidates the
warranty.
Problem
Possible cause
Possible solution
The iron won’t heat
The iron may not be plugged in or
the temperature control dial is not
set correctly.
Plug in the iron and turn up the temperature control dial. If
the temperature indicator does not come on, does a lamp
plugged into the same outlet turn on? If it does, there is a
problem with the iron. Contact customer service.
Water drips from the
holes in the sole plate
The chosen temperature is too low
and does not allow the formation of
steam.
Increase the temperature setting.
You are using steam while the iron is
not hot enough.
Wait until the temperature indicator turns off.
You are using the Burst of Steam
button too often.
Wait a few seconds between each use of the button.
There is too much steam selected.
Reduce the steam rate.
Brown streaks come
through the sole plate
and stain the fabric
You are using chemical descaling
agents.
Do not add any descaling agents to the water in the water
tank.
You are not using the right type of
water.
Use the self-clean function and refer to "Choosing the
water" on page 6.
Fabric fibers have accumulated in
the holes of the sole plate and are
burning.
Use the self-clean function and clean the sole plate with a
damp sponge. Vacuum the holes of the sole plate from time
to time.
Your fabric has not been rinsed
sufficiently or you have ironed a new
garment before washing it.
Make sure that your laundry is rinsed sufficiently so as to
remove any deposits of soap or chemical products on new
clothes.
The sole plate is dirty or
brown and can stain the
fabric
You are ironing with an
inappropriate setting (temperature
too high).
Select the appropriate setting.
You are using starch. Always spray
starch onto the reverse side of the
fabric.
Clean the sole plate with a non-metallic sponge.
There is little or no
steam
The water tank is empty.
Fill it.
Your iron has a build-up of scale.
Use the self-clean function.
Your iron has been used dry for too
long.
Use the self-clean function.
The sole plate is
scratched or damaged
You have placed your iron flat on a
metallic rest-plate or ironed over a
zipper.
Always set your iron on its heel.
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