Insignia NS-32D311MX17, User Manual

Page: 73 / 80

69
32" 720p 60Hz LED TV
www.insigniaproducts.com
My TV is not
playing the
audio from
the connected
CEC device.
• Make sure that the HDMI cable is
connected securely to your TV and
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the device is a CEC
device. See the documentation that
came with the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
Adjusting sound settings on page 44 .
• Make sure that the TV speakers are
turned on and not muted. See
Adjusting sound settings on page 44 .
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 36 .
• If you have connected an HDMI CEC
audio receiver, adjust the volume on
the receiver. When your TV detects an
audio receiver, the TV speakers turn
off and sound plays through receiver
speakers only.
• If you are using a home theater
system, soundbar, or external speaker
system, make sure that it is turned on
and is not muted.
• If you are using a home theater
system, soundbar, or external speaker
system, make sure that you have
selected the correct output mode.
• If you are using a home theater
system, soundbar, or external speaker
system and have connected it with a
digital audio cable, select
Digital
Audio Format/Audio Delay on the
Audio menu, then set Audio Format
to PCM . See the Digital Audio
Format/Audio Delay option in
Adjusting sound settings on page 44 .
Problem Solution
My TV’s
remote
control does
not control
the device.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensors on your TV and the device.
• Depending on the device, all the
buttons may not work.
• After you switch to an INlink device,
use the remote control that came with
the device to control playback.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 36 .
• If you are trying to control the volume
on an HDMI CEC audio receiver using
your TV remote control, make sure
that the
TV Speakers option on the
Audio menu is set to On . See
Adjusting sound settings on page 44 .
• If you are trying to control the volume
on an HDMI CEC audio receiver using
your TV remote control, make sure
that the
Audio Receiver option on
the INlink menu is set to On . See
Turning Audio Receiver on or off on
page 38 .
• The device may not support this
feature. See the documentation that
came with the device for more
information.
The device
does not show
up in the
INlink Device
list.
• Make sure that the device is turned
on.
• Make sure that the HDMI cable is
connected securely to your TV and
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 36 .
• Make sure that the device is a CEC
device. See the documentation that
came with the device.
My device
does not turn
off when I turn
off my TV.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 36 .
• Make sure that Device Auto Power
Off is set to On on the INlink menu.
See Turning Device Auto Power Off on
or off on page 37 .
• The device may not support this
feature. See the documentation that
came with the device for more
information.
Problem Solution