EarCheck Use & Care Manual
Middle Ear Monitor
19
Your EarCheck Middle Ear Monitor is designed for trouble-free use.
Should you encounter difficulty, consult the information below or call
our Customer Care department at 1 (888) EarChek • 1 (888) 327-2435
Problem
Possible Cause
Action
Retry Symbol
*
Ear tug is incorrect or
Try a variety of tugs,
not held through the entire
pulling the ear straight
process.
back and up, back and
down, or straight back.
EarCheck tip is not
Make sure EarCheck
properly placed over
tip is over the ear
ear canal, completely
canal and aimed
covering the outer ear
straight down the
canal.
canal. Continue ear
tug while scanning.
EarCheck tip is not
Slowly re-aim device
aimed straight down
down ear canal while
the canal.
continuing ear tug.
EarCheck tip is dirty.
Clean EarCheck tip.
Background noise is
Find a quiet location.
too loud.
Child is crying.
Calm child.
Ear canal is completely
Consult your doctor.
blocked with wax.
Do NOT attempt to
remove wax.
Tip is removed from ear
Take another reading.
prior to completing scan.
Troubleshooting
EarCheck EC2UCM_rA Manual 6-07.qxd 6/4/07 6:25 PM Page 19