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Q: How should I clean the Cervella?
A: You can wipe the ear cushions with water using a damp cloth and let air dry. You
can also use isopropyl alcohol to disinfect the ear cushions and headband after
use. Never use chlorine or aggressive chemicals cleaners to clean the Cervella.
Wireless Functionality (Bluetooth)
Q: What are the requirements for the Bluetooth communication?
A: In order to ensure uninterrupted communication between the Cervella App and
the Cervella device, keep the maximum distance between the controlling device
and Cervella within 15ft (5m) and keep the device away from sources of strong
electromagnetic fields such as cell phones, WiFi routers, microwaves, and radio
transmitters. If you are planning to use the audio feature of the Cervella
headphones, also ensure that the audio source and the Cervella headphones are
not separated by more than 15ft (5m). When this range is exceeded, you may see
an error, “The connection has timed out unexpectedly” and the Cervella and App
will stop. To restart treatment, reconnect Cervella by touching the timer circle on
the app that will state, “Touch to Connect” and restart the treatment.
Q: Can I use my smart device for both Cervella treatment and to stream audio to
the headset?
A: Absolutely. Please remember, however, that you will establish two (2)
independent Bluetooth connections: the first connection will be between the
Cervella device and the Cervella App on your smart device, and the second
connection will be used to stream audio from your smart device to the Cervella
headphones. Note: avoid connecting additional Bluetooth devices to your smart
device in order to ensure uninterrupted audio streaming experience.
