Product analysis: innovaphone VoIP products 2010
Copyright © 2010 by ComConsult Technologie Information GmbH
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The innovaphone solution leaves a positive
overall impression. The products are techni-
cally satisfying. The positive overall result in-
cludes both the hardware and the software.
This impression is rounded off by the high
quality of documentation, which is also pro-
vided in an up-to-date wiki.
The weak points in the innovaphone soluti-
on are the heterogeneous product lines con-
cerning the terminals. The following points
should be noted:
-
No colour or high definition displays.
Function keys cannot be labelled over
the LCD display.
However, according to information by inno-
vaphone, a new terminal product line will be
presented in 2011 which should remedy the-
se weaknesses.
The possibility of operating both SIP and
H.323 terminals in parallel is considered to
be very good.
The positive aspects can be outlined as fol-
lows:
+ Consistent use of open standards: SIP,
H.323, LDAP, etc.,
+ Convincing hardware architecture for the
telephone system: It is robust and con-
tains no rotating parts such as fans or
hard disks.
+ PoE supply on all devices with the option
of redundant power supply using additi-
onal mains adapters.
+ All telephone systems are also gateways
to PSTN via ISDN.
+ Unified and well structured web inter-
face
+ All important SIP security features such
as SIP/TLS and SRTP are supported
+ High scalability thanks to flexible locati-
on concept
+ ENUM
support
+ Central
administration
+ Presence
service
+ Mobility solution for mobile telephone
connection
+ Simple integration of MS Exchange as
UM service
Another key benefit of the innovaphone sys-
tem is the integration of simple variations
of voicemail and interactive voice response
(IVR) in the factory settings. However, these
were not tested in detail within the scope of
this study. Moreover, innovaphone solutions
can also be extended functionally using a
wide range of partner products.
Overall, innovaphone has a very interesting
solution for medium sized companies and
companies with a widely distributed branch
network.
Conclusion
