Operating manual: innovaphone IP111, IP112, IP222 and IP232 IP phones
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The conference can also be finished via the red handset icon. After terminating the first call,
you are still connected to the other party until you also terminate this connection.
Please note: If you hang up, the other two parties stay connected.
An internal diverted call is shown with additional information. An angled arrow on the display
of the IP111, IP112 and IP222 indicates who forwarded the call to you. Thus you can inform
the caller that you are not actually the person the caller was trying to reach.
This information is immediately displayed on the screen of the IP232.
Parking and unparking a call
Parking a call is a convenient and flexible way of transferring a call. The fact that calls can
be transferred from any phone on the PBX is a big advantage. Calls can be parked to any
phone number (line) and marked with a parking position 0 through n. Any authorised
subscriber from the same group can “unpark” (pick up) the call.
The scenario can be described as follows: The switchboard answers a call. If the
switchboard does not know where the requested calling party is, the call is parked to his
number. An announcement informs the person being called that a call has been parked at
his number. The person being called over the tannoy goes to the nearest phone and can
unpark the call.
Once a call is established, the P icon (parking) is shown on the connection screen. Thus,
the call is parked to your own phone. The phone is no longer connected and goes back to
the idle mode. The other party hears wait music.
The myPBX application can also be used to park and unpark. The functions are compatible;
therefore, calls parked via myPBX can be parked/unparked on the phone and vice versa.
The Unpark function on the phone is realised via the favourites. The Favourite that is parked
is clearly marked with a blue P.