Ethernet cable. If your Innoband is connected through a hub with Normal
port, be sure that you have used a crossed Ethernet cable, however, if the
hub has Uplink port, then use straight Ethernet cable.
o
Be sure that the power adapter is plugged in securely and power is switched
on.
o
Be sure that the phone line from the wall outlet is DSL enabled and is
connected securely to the LINE jack of your Innoband.
o
Reconfigure your computer for DSL connection, as per the information
provided by your service provider. If you are required to specify your IP
address, be sure that you have typed the values for IP address, Subnet Mask
provided by your DSL service provider correctly.
4) The Internet connection is slow
Cause
Your computer may not have enough cache or you must clear your cache.
Solution
Try the following:
o
Clear the cache on your Internet browser:
On Internet Explorer window, click
Tools
menu and click
Internet
Options
. On the “Internet Options” window, click the
General
tab. Then,
under “History” click
Clear History
and click
Yes
to empty the cache.
Also for “Days to keep pages in history:” make the adjustment according
to your requirement.
Important:
Your browser automatically stores all recently visited sites on
a cache memory on your computer. Next time when you access a
recently visited website, your browser immediately delivers the cached
date on to the screen. You should always empty the cache on a regular
basis and after a session of heavy web browsing.
o
Delete temporary Internet files:
On the Internet Explorer go to the
Internet Options
window and click the
General
tab. Under “Temporary Internet files,” click
Delete Files
and
click
Yes
to delete all temporary Internet files.
o
Increase the cache:
According to your requirement, you may increase the cache size. On the
Internet Explorer go to the Internet Options window and click the General
tab. Under “Temporary Internet files,” click
Settings
. The window that
appears allows you to adjust the “Amount of disk space to use” or the
cache.
o
Close all the open applications and reboot your computer:
Click
Start -> Shutdown -> select Restart -> Yes
. If warm reboot is
unsuccessful, shut off power to the computer and turn on after waiting for
a few seconds.
5) The Web browser does not connect to the Innoband
8012-G1 Configuration page
Cause
You may not be using the correct IP address or
Subnet Mask.
Solution
Try the following:
o
Make sure that your telephone line has been
activated for the DSL service.
o
In the URL field (Address field) of your Web
browser, make sure that you have typed the
correct IP address: 192.168.1.1.
Troubleshooting
40
