Ingeteam INGECON SUN STORAGE 1Play 3, Installation And Operation Manual

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23. Troubleshooting
This is a guide for troubleshooting problems that may arise in the installation and operation of INGECON SUN
STORAGE 1Play units.
Troubleshooting for the INGECON SUN STORAGE 1Play inverter must be performed by qualified
personnel in compliance with the general safety instructions in this manual.
23.1. Alarms
In the event that more than one alarm is generated at the same time, the hexadecimal codes
corresponding to each alarm are added together. That is to say, if alarm 0006H is displayed, alarms
0002H and 0004H are being produced simultaneously.
Alarm Code Description Solution
0001H
Code 2: 0x0080H
The storage system has reached
the minimum configured voltage
or the minimum configured charge
status.
Inspect the storage system configuration (see section
“20.7.1. Battery” and “20.7.4. Operation Mode” ).
If the configuration is correct, start the system by
performing an emergency charge (see section
“20.9.
Further options” ).
Code 2: 0x0100H
The storage system has reached
the maximum voltage. Inspect the storage system configuration (see section
“20.7.1. Battery” ).
0002H Code 2: 0x0040H
Auxiliary grid/genset input
frequency out of range.
Check the auxiliary grid/genset input connections.
Check that the frequency is within range.
Check the configuration (see Section “20.7.3. Grid/
Genset” )
0004H Code 2: 0x0040H
Auxiliary grid/genset input voltage
out of range.
Check the auxiliary grid/genset input connections.
Check that the voltage is within range.
Check the configuration (see Section “20.7.3. Grid/
Genset” )
0020H
Code 1: 0x0004H
Insulation fault Insulation resistance
out of range Check, on the display, that the PV array grounding is
correctly configured.
Code 1: 0x0400H
Residual current out of range
Check that there are no insulation faults in the PV
array and in the storage system.
If the error persists, contact the Technical Service.
Code 1: 0x0800H
Code 1: 0x1000H
0040H Code 2: 0x0002H
Fault in the synchronization signal
for three-phase systems.
Check the connections of the synchronization input for
three-phase systems.
Inspect the AC Phase configuration.
0080H Code 2: 0x0001H Temperature out of operating range
This may be normal if the room temperature exceeds
the maximum of the unit. Check the fan operation
by performing the test (see section
“20.9. Further
options” ).
Protect the inverter from direct exposure to sunlight.
Cool the room where the inverter is installed.
0200H - Inverter setting change
Normal shut down due to a change in the inverter
setting.
0400H Code 1: 0x2000H
Manual shutdown. The inverter has
been manually stopped. Start the inverter by means of the display or
communications.
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Troubleshooting Ingeteam
ABH2013IQM01_A - Installation and Operation Manual