Ingenieurbüro Mulka
The world of bit streams is our business.
© 2018
– Ingenieurbüro Mulka
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6.6 Troubleshooting
6.6.1 Error during start-up
If you start the DAB-XPlorer application and no licensed device is connected, you get the
following message within the Main Window. In this case make sure that a device is
connected and, respectively, a valid license file is installed.
Figure 49
– DAB-XPlorer main window before licence activation
6.6.2 No audio output
Go to the main application window into the tab
Ensemble
and check the button
.
Chose an audio service from the service list.
Check if the audio output is muted by your operating system or if it is switched off by your
computer hardware.
6.6.3 The decoder does not work in Playback mode
If the
Decoder
panel shows a red
G.703 » NO SYNC
whilst the player is running, check the
Loopback settings.
6.6.4 I have found a bug!
Please send your bug report to
. Your feedback is important for the further
improvement of the software and very welcome!