Credit Card Plus: Ingenico iPP320
© 2018 athenahealth, Inc.
Rev 1.52 - Page 5
15.
Connect the Ingenico Magic Box to the credit card terminal as shown below. The terminal screen will light
up and make a beep. Terminal startup will take about one minute.
Note:
During the startup process, you may see the following message:
This message indicates that the device is currently searching for network connection, and is not
necessarily indicative of an issue. Should the message persist for an extended period of time (5+ minutes),
then there may be an issue that needs to be resolved before startup can complete (see
Q: My terminal is
stuck at either the “Initializing Host IP” or “Network Problem” screen. What should I do?
in the
troubleshooting section).
•
Upon successful completion, you will see the athenahealth logo screen.
Important:
If terminal startup
takes more than five minutes, see the
Troubleshooting and Installation Notes
16.
Log in to athenaNet and navigate to Settings in the navigation bar.
17.
Select
Device Management
in the
My Configurations
section.
18.
In the
Devices
table, verify that the Ingenico row is present, displays a green circle in the
Status
column,
and a version number displays in the
ADM Module
column instead of an install link. If both the green circle
