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INF4030/INF4032 DigiEasel User Guide
OR USED WITH THE INFOCUS PRODUCT AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTEN-
TIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. INFOCUS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO RE-
PAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA.
Limitation on Bringing Action: No action, regardless of form, arising out of the agreement to purchase the Product may be brought
by purchaser more than one year after the cause of action has accrued. Governing Law: Any action, regardless of form, arising out of
the agreement to purchase the Product is governed by the laws of the State of Oregon, U.S.A. Mandatory Arbitration – Any action,
regardless of form, arising out of the agreement to purchase the Product is subject to mandatory arbitration.
ADDITIONAL RIGHTS.
FOR CUSTOMERS, WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUN-
TRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDI-
TION TO ALL RIGHTS AND REMEDIES PROVIDED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. THIS WARRANTY DOES
NOT EXCLUDE, LIMIT OR SUSPEND ANY RIGHTS OF CONSUMERS ARISING OUT OF NONCONFORMITY WITH A SALES CONTRACT. SOME
COUNTRIES, STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES
OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATIONS OR EXCLUSIONS
DESCRIBED BELOW MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS THAT VARY BY COUNTRY, STATE OR PROVINCE. INFOCUS, THE WARRANTOR UNDER THIS LIMITED WARRANTY, IS IDENTIFIED
AT THE END OF THIS DOCUMENT.
EXTENDED WARRANTIES.
InFocus extended product warranties are available for an additional charge. For further information on
InFocus extended product warranties, please contact InFocus or your product reseller.
OBTAINING WARRANTY SERVICE.
Please access and review the online help resources located at www.infocus.com/support before
seeking warranty service. If the product is still not functioning properly after making use of these resources, please contact InFocus
Technical Support or, if applicable, an ASP using the information provided below. When contacting InFocus via telephone, other
charges may apply depending on your location. When calling, InFocus Technical Support or an ASP will help determine whether
your product requires service and, if it does, will inform you how InFocus will provide it. You must assist in diagnosing issues with
your product and follow InFocus’s warranty processes. InFocus may restrict service to the country where InFocus or its Authorized
Distributors originally sold the hardware product. InFocus will provide warranty service either (i) at an ASP location, where service is
performed at the location, or the ASP may send the product to an InFocus repair service location for service, (ii) by sending you pre-
paid way bills (and if you no longer have the original packaging, InFocus may send you packaging material at your cost) to enable you
to ship the product to an InFocus repair service location, or (iii) by sending you customer-installable new or refurbished replacement
parts to enable you to conduct Customer Self Repair, or (iv) by exchanging the product for a new or refurbished replacement.
Customer Self Repair
InFocus products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in
performing defective parts replacement. If during the diagnosis period, InFocus identifies that the repair can be accomplished by the
use of a CSR part, InFocus will ship that part directly to you for replacement. There are two categories of CSR parts:
• Parts for which customer self repair is mandatory. If you request InFocus to replace these parts, you will be charged for the travel
and labor costs of this service.
• Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require
that InFocus replace them for you, this may be done at no additional charge under the type of warranty service designated for
your product.
Based on availability and where geography permits, InFocus will attempt to ship CSR parts out the next business day. Customer
receipt will vary based upon the actual part, customer location and shipping method. Next Day service may be offered at an addi-
tional charge where geography permits. If assistance is required, you can call the InFocus Technical Support Center and a technician
will help you over the phone. InFocus specifies in the materials shipped with a replacement CSR part whether a defective part must
be returned to InFocus. In cases where it is required to return the defective part to InFocus, you must ship the defective part back
to InFocus within a defined period of time, normally five (5) business days, and clearly display the Return Material Authorization
