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33

Trouble Shooting

.

1

2

 

3

4

5

No need to take any 

measures

Noise is heard while in 

use

Massage Chair does not 

start

The air hose is blocked

Airbag malfunction

No.

Symptoms

Possible Solution

Possible Causes

Reduce the load and try again

These noises are normal and 

arise from friction between the 

massage rollers and the faux 

leather cover

- The power cord is not 

secured into the socket

- Not switched ON
- The fuse is blown

The volume is turned to the 

lowest setting

Backrest or footrest can

not raise or recline

No music comes from 

the speaker

Excessive load has been pressed

on the backrest or legrest

Adjust the speaker volume 

from the mobile device. Make 

sure Bluetooth setting on chair

and phone are both ON

Straight the air hose and

clearout the blockage

- Insert the power plug properly

into the power socket

- Turn on the switch found on 

chair side. Then push power 

button on remote

- Replace only with a fuse of

 

same type and rating

Fixing 

Issues

If problem remains, please contact Infinity for maintenance.

Tip: Do not attempt to repair this product yourself, our company shall not be liable for the injury or damage caused by 
any servicing without authorizations. Thank you for you cooperation

Specifications

Model

Evolution Max 4D

66 x 35 x 48 (L x W X H)

323

Rated Current
Power Consumption

110-120V

1.55A
160W

4”

300

225

Dimension of Main Body (in)
Necessary Clearance to Wall (in)
Net Weight (lbs)
Shipping Weight (lbs)
Max. User Weight (lbs)
Voltage

Summary of Contents for EVOLUTION MAX 4D

Page 1: ...EVOLUTION MAX 4D User Manual ...

Page 2: ......

Page 3: ...venience we ve also created a Quick Start Guide We suggest you keep it in the remote pocket as a tool to get to know all the features of your new chair Get ready to sit back relax and enjoy the Ultimate Massage Experience We know you can t wait to sit in your new Infinity Massage chair Take a picture of you enjoying the ultimate massage experience and make sure to tag us on social media with the h...

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Page 5: ...Language Voice Control Remote Control Screen Brightness Button Lights Remote Control Sound Bluetooth Audio Sleep Mode Trouble Shooting Specifications Frequently Asked Questions Manual Programs Back Massage Technique Mode Massage Part Back Region Back Node Width Massage Speed Foot Reflexology Rollers Total Calf Kneading and Oscillation Weightless Zero Gravity Recline Remote Control In Use Screen 26...

Page 6: ...eakers Joystick Control and Wireless Charging USB Port See page 19 See page 19 29 See page 22 27 Manual Massage Customization See page 28 Air Ionizer Complete Calf Kneading Oscillation Apple Android App Functionality Intelligent Voice Command Control See page 19 29 See page 20 See page 21 See page 20 Back Heat See page 18 See page 24 Chromotherapy Programs See page 22 Nature Sounds Weightless Zero...

Page 7: ...7 External Structure Speaker Pillow Back Cushion Seat Cushion Leg Rest Back Cover Joystick Control Arm Rest Caster Foot Rest ...

Page 8: ...the massage chair in high moisture environment such as near a swimming pool or bathroom to prevent electric shock accident Please keep the massage chair away from heated surfaces to prevent fire hazard or damage to the product WARNING Massage chair Floor Carpet 4 Keep the distance between the power socket and power switch within 60 to avoid damage of power cord while massage chair sliding forward ...

Page 9: ...to whether the product is properly grounded Do not modify the plug provided with the product if it will not fit the outlet have a proper outlet installed by a qualified electrician This product is for use on a nominal 120 V circuit and has a grounding plug that looks like the plug illustrated Make sure that the product is connected to an outlet having the same configuration as the plug No adapter ...

Page 10: ...esired position Adjust Pillow Neck Pillow Shoulder Airbag When not in use for a long period of time we recommend that the chair be covered the power cord be coiled and that the unit be placed in an environment free of dust and moisture To avoid possible damage to product or injury to unsupervised children always turn off power switch and unplug massage chair from electrical outlet immediately afte...

Page 11: ...will automatically begin scanning your body mapping your back shoulders and neck During this process it is important to remain seated back into the chair without lifting your head The scan can be viewed on the remote control screen If fine tuning is needed just after your body scan wait for the shoulder adjust prompt to appear and then use the Back Adjustment buttons to move the massage rollers up...

Page 12: ...cludes a USB A port to charge your phone or tablet while using the chair This feature is especially helpful when using the app to control the chair The port is located on the left arm panel on the Joystick Control Chair Setup Station USB Charging ...

Page 13: ...t may not be visible to the user and could be crushed when leg rest is lowered or when chair is returned to upright position To avoid serious injury or death check these areas carefully before reclining lowering leg rest or returning chair to upright position Make sure to check for children or pets between the chair back and the base of the chair before entering zero gravity recline Make sure to c...

Page 14: ...14 Remote Control Layout Taking Control HOME ...

Page 15: ...fine tuning or in manual point or Partial zone mode Foot Rollers Press this button to toggle the foot reflexology rollers on or off Directional Button Press up down left or right to navigate the display screen During the massage press up or down buttons to adjust massage speed Press left or right button to adjust airbag intensity OK After navigating to the command desired on the display push OK to...

Page 16: ...me screen Navigating the remote To show the Auto Programs list Use the directional buttons to highlight AUTO from Home display press OK button to select Press up or down button to navigate amongst the 12 auto programs To select an auto program Use the up and down directional buttons to highlight the program you wish to run Press OK button to select and begin program While the in use screen is show...

Page 17: ...he back for 10 minutes Rhythmic five minute massage to aid with deep breathing Designed for morning or midday relaxing this massage helps to boost the vitality of muscles Reduce built up tension carried in the body from everyday stress Best for winding down and re energizing yourself after a long day Many find this program beneficial to relax and ease stress when winding down A quick way to feel a...

Page 18: ...e up or down button to select your desired airbag region Full Arm Shoulder Leg Foot Buttock Press OK button to select the airbag region Airbag Intensity Navigate to FORCE press right button then use the up or down button to select your desired intensity 1 light 5 firm or Off Press OK button to select the airbag intensity While the in use screen is displayed during a massage program press the left ...

Page 19: ...sity this feature works in both Auto and Manual programs As well as having a corded remote control your chair also comes with a built in joystick controller which is located on the top of the left arm panel The joystick controller allows you to turn the chair on and off select from six of the auto program s adjust the recline angle of the seat back and wirelessly charge your mobile device Wireless...

Page 20: ...ore In the search bar search for Evolution Max by Infinity to find the app Click Get at the top right corner to download and install the software In your device settings open Bluetooth and connect it to the massage chair Please note Only Apple equipment compatible with Bluetooth 4 0 can connect to the chair s Bluetooth App Download Installation Select TIME from Home display press right button then...

Page 21: ...utomatically and must be awakened again Intelligent Voice Command Control Turn Off Listening You can turn off intelligent voice control listening by using the remote control Select SETTING from Home display press up or down button to navigate to VOICE press right button then press up or down button to select Off Press OK button to select the setting Intelligent voice control will now no longer act...

Page 22: ... setting Open Bluetooth from audio device and pair with Evolution Max to play music Bluetooth Audio White Noise SoundsW hat is it Nature Ocean Surf Air Plane Crickets Thunderstorm Car Ride Rain Windy Night Fireplace A constant even loop of pure white noise to mask out distractions Soothing ocean waves rolling onto the shore Night time in the suburbs Churping Crickets water trickling from a pond an...

Page 23: ...emo Voice Navigate to BEEP press right button then press up or down button to select your desired remote control beep setting 1 lowest 2 3 4 5 highest Press OK button to select the volume setting Remote Control Beep Navigate to VOLUME press right button then press up or down button to select your desired volume setting 1 lowest 2 3 4 5 highest Press OK button to select the volume setting Volume ...

Page 24: ...n Multi Wave or Multi Rotate Press OK button to select the setting Solid Single color light Breathe Single color that dims and brightens on a loop Wake Up Blue enriched lights gradually increasing brightness Wind Down Colors of sunset gradually decreasing brightness Multi wave All the colors of the rainbow morphing into each other Multi rotate Colors rotate from one to another Navigate to COLORS p...

Page 25: ...25 Light Brightness Navigate to BRIGHTNESS press right button then use the up or down button to select your desired light brightness 1 dim 2 3 4 5 bright Press OK button to select the setting ...

Page 26: ...ect your desired language English Chinese Japanese or Korean Press OK button to select language Voice Control Navigate to VOICE press right button then press up or down button to select your desired voice control setting On or Off Press OK button to select the setting To activate voice control function without going into settings touch the button on the left speaker or say Switch to voice mode Sel...

Page 27: ...ss OK button to select setting Open Bluetooth from audio device and pair with Evolution Max to play music In order to to use the chair app play in built sounds from your chair or to play music from your Bluetooth enabled audio device Bluetooth must first be turned on in settings Sleep Mode Navigate to SLEEP MODE press right button then use the up or down button to select your desired sleep mode se...

Page 28: ...ge Part Back Region Navigate to PART press right button then use the up or down button to select your desired region Whole Partial and Point massage Press OK button to select region Whole travels the entire length of the track Partial travels a short distance and reverses direction for focused relief Point stops on the track for targeted relief Partial and Point location can be fine tuned using th...

Page 29: ... for Zero Gravity 2 press again to restore recline to upright position Navigate to ROLLER press right button then use the up or down button to select your desired foot roller and calf oscillation speed 1 slow 2 3 fast or OFF deactivate foot rollers oscillation Press OK button to select the setting Alternatively press the Foot Roller button on your remote control If the foot rollers are on pressing...

Page 30: ...uced physical sensory or mental capabilities and elderly or frail persons should exercise caution and use massage chair only when supervised or assisted by a person over 16 years of age Chair has a heated surface and could cause burns particularly in persons with reduced sensitivity to heat Such persons should use the chair only after consulting with a physician and should use extreme caution duri...

Page 31: ... open flame Intended only for users who weigh below 300 lbs Use this product only for its intended use as described in this manual Do not use attachments not recommended by the manufacturer Massage chair intended only for use by one person Do not use by two or more persons at the same time to avoid damage to the product Do not allow children to stand jump or play on or around massage chair even wh...

Page 32: ...off position then remove plug from outlet Do not use massage chair and unplug from outlet during thunder or lightning storms and before putting on or taking off parts To ensure safe operation power must be supplied only at standard 110 voltage to the specifications of the appliance Confirm that the power voltage stated on the rating label corresponds to your local electricity supply The massage ch...

Page 33: ...r volume from the mobile device Make sure Bluetooth setting on chair and phone are both ON Straight the air hose and clearout the blockage Insert the power plug properly into the power socket Turn on the switch found on chair side Then push power button on remote Replace only with a fuse of same type and rating Fixing Issues If problem remains please contact Infinity for maintenance Tip Do not att...

Page 34: ...nto Manual select Rollers and turn the foot reflexology rollers off 4 Adjust the recline on the remote More upright will be less intense Weightless Zero Gravity Recline will be more intense 5 If after adjustments and attempt to acclimate you still experience discomfort discontinue use and consult a physician A Turn off foot reflexology rollers navigate to Manual on the home display arrow down and ...

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Page 36: ...36 72 Stard Road Seabrook NH 03874 603 910 5000 www infinitymassagechairs com Version 1 1 72 Stard Road Seabrook NH 03874 603 910 5000 www infinitymassagechairs com ...

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