22
The induction hob or a
cooking zone has
turned itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two digits
in the cooking timer
display).
Technical fault.
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
8. Failure Display and Inspection
The induction hob is equipped with a self diagnostic function. With this test the technician is able to
check the function of several components without disassembling or dismounting the hob from the
working surface.
Troubleshooting
For zone 1 & 2
Problem
Possible causes
What to do
E1,E2,E7,C1
Temperature sensor failure
Please contact the supplier.
E3,E4
Temperature sensor of the IGBT failure.
Please contact the supplier.
EU
The connection between the display
board and the main board is fail
Please contact the supplier.
EL,EH
Abnormal supply voltage
Please inspect whether power
supply is normal.
Power on after the power
supply is normal.
C3
Temperature sensor of the ceramic glass
plate Is high
Please restart after the
induction hob cools down.
C2
Temperature sensor of the IGBT
Is high
Please restart after the
induction hob cools down.
For zone 3 & 4
3)
Failure code occur during customer using & Solution;
Failure code
Problem
Solution
Auto-Recovery
EL
Supply voltage is above the rated
voltage.
Please inspect whether power supply is
normal.
Power on after the power supply is
normal.
EH
Supply voltage is below the rated
voltage.
C1,C3
High temperature of ceramic plate
sensor .
Wait for the temperature of ceramic
plate return to normal.
Touch “ON/OFF” button to restart unit.
C2
High temperature of IGBT .
(
1#
)
Wait for the temperature of IGBT return
to normal.
Touch “ON/OFF” button to restart unit.
Check whether the fan runs smoothly;