Infinite Peripherals INFINEA TAB Series User Manual Download | Manualshive

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USER MANUAL |

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TROUBLESHOOTING CARD READING

C

ARD

R

EADING

If you are having problems with reading card magnetic strip refer to the table
below for possible causes.

Item

Problem

Possible Cause

1

No card data returned during

swiping.

* Infinea TAB not turned On.

* Card inserted incorrectly.

* Swipe method incorrect.

* Faulty read head.

* Unreadable magnetic strip.

* Secured Head reader requires encrypted

data decryption.

* Secured Head in tamper detected mode

2

Partial card data returned during

swiping.

* Swipe method incorrect.

* Faulty read head.

* Unreadable magnetic strip.

Table 7

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20
21
22
23
24
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Summary of Contents for INFINEA TAB Series

Page 1: ...INFINEA TAB USER MANUAL INFINEA TAB iPad ...

Page 2: ...0300 Fax 949 222 0375 HQ and Main Distribution Facility Infinite Peripherals Inc 3104 N Arlington Heights Road Arlington Heights IL 60004 Toll Free 800 278 7860 Phone 847 818 1260 Fax 847 818 1287 Technical Support Infinite Peripherals Inc 1124 Main Street Suite B Irvine CA 92614 Office 949 222 0300 Fax 949 222 0375 Email info ipcprint com ipcprint com ...

Page 3: ... iPad and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPad may affect wireless performance COMPATABILITY Made for iPad 2 ...

Page 4: ...B 9 Charging Your INFINEA TAB 10 Status and Operational Modes 11 1D Barcode scanning 12 2D Barcode scanning 13 MSR reading 14 RFID reading 15 Syncing 16 Replacing battery 17 Develping Solutions 18 Secured Device Information 19 Troubleshooting Card Reading 20 Troubleshooting Scanning 21 Troubleshooting RFID 22 Dimensions 23 Federal Communications Commission 24 ...

Page 5: ...etooth No Battery Standard PCI LPTX MSE X X X LPTX S MSE X X X LPTMS X LPTMSE X X LPT S MSE X X LPT 1D X LPTE 1D X X LPT S E 1D X X LPTBTRE 1D X X X X LPT S BTE 1D X X X LPTC2D 2D X LPTC2DE 2D X X LPT S C2DE 2D X X LPTC2DBTRE 2D X X X X LPT S C2DBTE 2D X X X Table 1 ...

Page 6: ... support and RFID Features Battery Rechargeable Li ion Battery 700 1100 mAh Charging via USB to computer Magnetic Card Reader 3 Track Head Swipe Speed Minimum of 1 97 in sec MTBF 1 million swipes Barcode Scanner Class II 1D 2D Imager Single Multi scan mode 1D MTBF 30K hours Laser Diode Mirror Unit 10K hours 2D MTBF 40K hours Imager Focus LED Indicators Visual 2 LEDs for device status I O Connector...

Page 7: ...tive with Scanning 1D Engine 110mA 2D Engine 230mA Stand by 10 A Bluetooth Bluetooth 1 1 Class 2 distance Up to 10m Serial port profile BAR code 1D bar code reader scan engine optional 2D bar code reader scan engine optional RFID MIFARE CLASSIC 1K 4K MIFARE Ultra Light Ultra Light C ISO IEC 15424 ISO IEC 15693 ISO IEC 14443 MCR 3 track secured head reader Cipher algorithm 3DES 112 AES256 Key Manag...

Page 8: ...ner 2 USB A to mini USB USB sync cable 3 Infinea TAB Quick Start Infinea TAB Quick Start Guide Table 3 Bulk Shipments may ship without cables and manuals in each box Software Drivers SDK Because of the continually evolving SDK the latest SDK are not distributed on CD For the latest Infinea TAB SDK s please visit our developer portal http developer ipcprint com ...

Page 9: ...ady for use Quick Start Step What to do Purpose Where to find more information 1 Fully charge your Infinea TAB as recommended The battery pack should be fully charged before use to ensure long battery life Charging Battery Page 9 2 Install Software Barcode Scanning Card Reading requires software to be installed onto your iPad Please contact your IPC Sales Representative 3 Attach device to iPad Con...

Page 10: ...FINEA TAB 1 Scan Button 2 Scan Button 3 Home Button 4 RFID Receiver Transmitter 5 Magnetic Strip Reader 6 Docking Connectors 7 Barcode Scanner Figure 1 8 30 Pin iPad connector 9 USB Sync Charging Port Figure 2 1 2 3 4 5 7 6 8 9 ...

Page 11: ... USER MANUAL ASSEMBLING YOUR INFINEA TAB 1 Align both the home button on iPad and Infinea TAB as shown below Figure 3 2 Gently slide Infinea TAB into position as shown below Figure 4 1 2 ...

Page 12: ...ease use approved AC adaptors and USB to Mini USB cables only 1 Connect mini USB charger cable as shown below Figure 5 Warning When charging the iPad and Infinea TAB at the same time only use the approved recommended 5 volt 2 1 amp dc adaptors Failure to do so may cause charging problems and potential damage to the Infinea TAB and or iPad When connecting the mini USB charging cable take care as to...

Page 13: ...tive or online battery low conditions The following explains these conditions and LED indication LED Status 1 Slow flashing indicates no connection with iOS Application Fast flashing indicates connection with iOS Application 2 Flashing indicates battery is charging Solid non flashing indicates battery fully charged Table 5 Figure 6 1 2 ...

Page 14: ...arcode size Scanning 1D Barcodes To scan a 1D barcode fist activate the scanner Then position the scan head as close to the barcode label as possible so that the scan line crosses both ends of the barcode as shown in the figure below Figure 7 Tips Slowly pull back the unit increasing the distance between the barcode and scan head until the scan line crosses both ends of the barcode and the barcode...

Page 15: ...des To scan a 2D barcode fist activate the scanner Then position the scan head to center the aiming laser near the center of the barcode and the illumination box is over the outer edges of the barcode as shown in the figure below Figure 8 Tips Depending on the size of the barcode being scanned you may need to slowly pull back the unit increasing the distance between the barcode and scan head until...

Page 16: ...etic read head faces outwards When placing the card into the reader the magnetic strip must be facing towards the iPad as shown in the figure below Figure 9 Tips When swiping the card through the reader keep the edge of the card flat on the inner base of the reader to ensure that the magnetic strip passes over the read head evenly Swipe the card with an even sliding motion in the direction shown i...

Page 17: ...e Infinea TAB The RFID receiver transmitter is located adjacent to the left scan button Place the RFID tag card over the receiver transmitter as shown in the figure below Keep the face of the tag card flat with the receiver transmitter as close as possible Figure 10 Tips Depending on the type of RFID tags cards being used it may be necessary for tags cards to make direct contact with the surface w...

Page 18: ...ct the Infinea TAB to a computer using a Mini USB cable as shown in the figure below 2 Wait for the sync mode beep and the LED flashes blue The Infinea TAB should now be in sync mode Refer to the iTunes documentation for syncing your iPad Figure 11 Tips When debugging your Infinea TAB iOS application keeping the sync cable connected to the Infinea TAB will help to speed up your developing efforts ...

Page 19: ...se consult your Infinite Peripheral representative or certified service center Figure 12 Warning Disassembling of the Infinea TAB may impact your Infinea TAB warranty Please consult your Infinite Peripheral representative before attempting to open the Infinea TAB Attempting to disassembly secured Infinea TAB device will render the unit unusable Please consult your Infinite Peripheral representativ...

Page 20: ... development of iOS applications designed to use the barcode scanning card reading Bluetooth and RFID capability of the Infinea TAB For details on using the Infinea TAB SDK please refer to the SDK s documentation The Infinea TAB SDK can be downloaded from our Developer Portal For the latest Infinea TAB SDK s please visit our developer portal http developer ipcprint com ...

Page 21: ...ecoming disabled follow the recommendations below Do not allow the Infinea TAB battery to fully discharge Do not attempt to remove battery from Infinea TAB unit Always place the Infinea TAB on charging station when not in use for extended periods The battery capacity and approximate time remaining before full discharge are shown in the table below These values do not include daily usage of your In...

Page 22: ...sible Cause 1 No card data returned during swiping Infinea TAB not turned On Card inserted incorrectly Swipe method incorrect Faulty read head Unreadable magnetic strip Secured Head reader requires encrypted data decryption Secured Head in tamper detected mode 2 Partial card data returned during swiping Swipe method incorrect Faulty read head Unreadable magnetic strip Table 7 ...

Page 23: ...nreadable barcode Infinea TAB battery is too low Faulty scan engine Software decode incorrectly 3 Partial barcode data returned during scanning Unreadable barcode Infinea TAB battery is too low Faulty scan engine Software decode incorrectly 4 Unable to perform multi scanning Multi scan mode not enabled Software does not support multi scans 5 Unable to hear scanner beep Sound mode not enabled Infin...

Page 24: ...INFINEA TAB not turned on by software Faulty RFID reader 2 No RFID data returned during reading Unreadable RFID tag card INFINEA TAB battery is too low Faulty RFID reader Software decode incorrectly 3 Partial RFID data returned during reading Unreadable RFID tag card INFINEA TAB battery is too low Faulty RFID reader Software decode incorrectly 4 Unable to read certain RFID Tag Card RFID type is no...

Page 25: ... USER MANUAL DIMENSIONS Figure 13 ...

Page 26: ...erence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Conne...

Page 27: ... USER MANUAL instructions for satisfying RF exposure compliance This transmitter must not be co located or operating in conjunction with any other antenna or transmitter ...

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