Inficon RSH-600, Operating Manual, Page: 6 / 27

1 – 3
RSH-600 Operating Manual
1.4 Returning Your RSH-600
Do not return any component of your sensor to INFICON without first speaking with
a Customer Support Representative. You must obtain a Return Material
Authorization (RMA) number from the Customer Support Representative.
If you deliver a package to INFICON without an RMA number, your package will be
held and you will be contacted. This will result in delays in servicing your instrument.
Prior to being given an RMA number, you may be required to complete a
Declaration of Contamination (DOC) form if your sensor has been exposed to
process materials. DOC forms must be approved by INFICON before an RMA
number is issued. INFICON may require that the sensor be sent to a designated
decontamination facility, not to the factory.
1.5 Unpacking and Inspection
1
If the RSH-600 sensor has not been removed from its shipping container, do
so now.
2
Carefully examine the RSH-600 sensor for damage that may have occurred
during shipping. This is especially important if there is obvious rough handling
on the outside of the container. Immediately report any damage to the carrier
and to INFICON.
3
Do not discard the packing materials until inventory is taken and a functional
verification test is performed. See
section 2.2 .
4
Take an inventory of the order by referring to the order invoice and verifying that
the items listed in
section 1.6 were received.