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Return Procedure
For any Limited Warranty or Guarantee return, every product returned to Industrial Computer Source for
service or credit must be accompanied by a Return Material Authorization (RMA) Number, obtained from
Industrial Computer Source Customer Service, (619) 271-9340, prior to its return. Freight on all returned
items must be prepaid by the customer and customer is responsible for any loss or damage caused by com-
mon carrier in transit. Returns for warranty must include a failure report for each unit, by serial number as
well as a copy of the original invoice showing date of purchase.
To reduce risk of damage, returns of product must be in an Industrial Computer Source shipping
container. If the original container has been lost or damaged, new shipping containers may be
obtained from Industrial Computer Source Customer Service at a nominal cost.
Limitation of Liability
In no event shall Industrial Computer Source be liable for any defect in hardware or software or loss or
inadequacy of data of any kind, or for any direct, indirect, incidental, or consequential damages in connection
with or arising out of the performance or use of any product furnished hereunder. Industrial Computer
Source liability shall in no event exceed the purchase price of the product purchased hereunder. The forego-
ing limitation of liability shall be equally applicable to any service provided by Industrial Computer Source
or its authorized agent.
Some sales items and custom systems are not subject to the guarantee and limited warranty. However in
these instances , any deviations will be disclosed prior to sales and noted in the original invoice. Industrial
Computer Source reserves the right to refuse returns or credits on software or special order items.
