27
GB
Troubleshooting
Your Washer-dryer could fail to work. Before calling for Assistance, make sure the problem can’t easily be solved by consul-
ting the following list.
Problem
The washer-dryer won’t start.
The wash cycle won’t start.
The washer-dryer fails to load
water.
The washer-dryer continuously
loads and unloads water.
The washer-dryer does not drain
or spin.
The washer-dryer vibrates too
much during the spin cycle.
The washer-dryer leaks.
The ON-OFF/DOOR LOCK Led
flashes rapidly at the same time
as at least one other LED.
There is too much foam.
The washer-dryer does not dry.
Possible causes/Solution:
• The appliance is not plugged into the socket, or not enough to
make contact.
• There has been a power failure.
• The appliance door is not shut properly.
• The
button has not been pressed.
• The START/RESET button has not been pressed.
• The water tap is not turned on.
• A delayed start has been set.
• The water inlet hose is not connected to the tap.
• The hose is bent.
• The water tap is not turned on.
• There is a water shortage.
• The water pressure is insufficient.
• The START/RESET button has not been pressed.
• The drain hose is not fitted between 65 and 100 cm from the floor.
• The free end of the hose is underwater.
• The wall drainage system doesn’t have a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch the
appliance off and call for Assistance. If the dwelling is on one of the upper floors of
a building, there may be drain trap problems causing the Washer-dryer to load and
unload water continuously. In order to avoid such an inconvenience, special anti-drain
trap valves are available in shops.
• The programme does not foresee the draining: some programmes
require enabling the draining manually.
• The “Easy iron” function is enabled: to complete the programme,
press the START/RESET button.
• The drain hose is bent.
• The drain duct is clogged.
• The drum was not unblocked correctly during installation.
• The Washer-dryer is not level.
• The Washer-dryer is closed in between furniture cabinets and the wall.
• The water inlet hose is not screwed on correctly.
• The detergent dispenser is obstructed.
• The drain hose is not secured properly.
• Switch off the machine and unplug the appliance; wait for approximately 1
minute then switch it on again.If the problem persists, contact Assistance.
• The detergent is not suitable for machine washing (it should bear the definition
“for washing machines” or “hand and machine wash”, or the like).
• You used too much detergent.
• The appliance is not plugged into the socket, or not enough to make contact.
• There has been a power failure.
• The appliance door is not shut properly.
• A delayed start has been set.
• the DRYING knob is on the
0
setting.
