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TROUBLESHOOTING

What to do if...

Possible reasons

Solutions

The control panel is 

switched off, the appliance 

does not work.

The appliance may be in On / Stand-by 

mode.

There may be an appliance power 

supply problem.

Turn the appliance on pressing the On/Stand-by button. Check that:

• 

there is not a power outage;

• 

the plug is properly inserted in the power socket and the mains 

double-pole switch (if present) is in the correct position (i.e. allows 

the appliance to be powered);

• 

the household electrical system protection devices are efficient;

• 

the power cable is not damaged.

The inside light does not 

work.

The light may need to be replace.

Models with LED lights: contact the authorised Technical Assistance 

Service.

The appliance may be in On / Stand-by 

mode.

Turn the appliance on pressing the On/Stand-by button.

The temperature inside the 

compartment is not cold 

enough.

There could be various causes (see 

“Solutions”).

Check that:

• 

the doors close properly;

• 

the appliance is not installed near a heat source;

• 

the set temperature is adequate;

• 

the circulation of air through the ventilation of the appliance is 

ensured.

The front edge of the 

appliance, at the door striker 

seal, is hot.

This is not a defect. It prevents 

condensation from forming.

No solution is necessary.

The red 

 

icon is flashing 

and a sound signal is 

activated.

Door open alarm

It is activated when the refrigerator and/

or freezer compartments door remains 

open for a prolonged period of time.

To turn the sound signal off, close the open door of the product.

The red 

 

icon is flashing, 

a sound signal is activated 

and the 

 icon is 

activated.

Blackout alarm

This activates when there is a prolonged 

interruption to the power supply which 

has caused an increase in temperature 

in the freezer compartment.

Note: until the blackout alarm is 

deactivated, you cannot set a different 

temperature for the product.

Before turning off the sound signal, it is recommended that you pay 

attention to the temperature shown on the temperature display, 

corresponding to the highest temperature reached in the freezer 

compartment during the power cut. To turn the sound signal off, 

briefly press the “Turn off sound alarm” button.

After pressing the button, the temperature display will again show 

the temperature set. If the freezer compartment has not yet reached 

the optimal temperature for the preservation of the food, the 

freezer compartment temperature alarm may activate (see freezer 

compartment temperature alarm). Check the condition of the food 

before consuming it.

The red 

 

icon is lit up 

(without flashing), a sound 

signal is activated and the 

freezer temperature display 

is flashing.

Freezer compartment temperature 

alarm

The freezer compartment temperature 

alarm indicates that the compartment 

is not at the optimum temperature. This 

may occur: when using for the first time, 

after defrosting and/ or cleaning, when 

freezing large quantities of food or 

when the door to the freezer does not  

close completely.

To turn off the sound signal, briefly press the “Turn off sound alarm” 

button (the temperature display will stop flashing). When the 

optimum temperature conditions have been reached, the red icon will 

automatically turn off. If the freezer compartment temperature alarm 

continues, contact the Authorised Technical Assistance Service.

The red 

 

icon will 

light up, a sound signal is 

activated and the letter “F” 

is flashing on the display.

Malfunction alarm

The alarm indicates the malfunction of a 

technical component.

Call the authorized Technical Assistance Service. To turn the sound 

signal off, briefly press the “Turn off sound alarm” button.

400011502187

* Available only on certain models

Policies, standard documentation and additional product information can be found by:

• 

Visiting our website 

docs . indesit . eu

• 

Using QR Code

• 

Alternatively, 

contact our After-sales Service

 (See phone number in the warranty booklet). When 

contacting our After-sales Service, please state the codes provided on your product's identification plate.

The model information can be retrieved using the QR-Code indicated on the energy label. The label also includes 

the model identifier that can be used to consult  the https://eprel.ec.europa.eu database portal.

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