Other information
Trouble shooting
Safety information
Please take your time to follow the guidelines carefully before using Inateck
products.
Built-in battery
• Do not dismantle, open or shred battery pack.
• The battery pack shall not be exposed to excessive heat such as sunshine, fire
or the like.
Notes:
Due to the characteristic of Bluetooth wireless technology, it is
possible that there is a slight delay in audio playback from the transmitting
Bluetooth device to the Bluetooth receiver.
1. Speaker does not turn on.
• Battery may run out and need to be charged. Plug the USB charging cable
from the speaker to a working power supply or computer, charge the
speaker for at least 1 hour before use.
2. Speaker does not pair or connect to Bluetooth device.
• Make sure your Bluetooth device supports the A2DP profile.
• Delete “Inateck MercuryBox” from the Bluetooth list on your Bluetooth
device. Then try paring again.
• Before paring, make sure neither Bluetooth device nor speaker connects
to other devices.
• Bluetooth range is up to 10 meters in open space. Your Bluetooth device
may be out of range. Try moving it closer to the speaker.
• Reset the speaker.
3. Intermittent sound or connection and plosive from the speaker.
• Move your Bluetooth device at least 10 meters away from any device that
generates electromagnetic interference.
• Move the mobile device closer to the speaker.
• If possible, turn off any interference.
• Do not put Bluetooth device and speaker in or on a metal object.
4. No audio or poor sound comes from the speaker when connecting to
AUX-in source.
• Make sure the connected AUX device is on and playing.
• Decrease the volume level on the AUX device.
• Make sure the audio cable is firmly connected to the AUX input and the
source device.
• Try using a different AUX cable.
• Rather than connect to 4-pole stereo audio cable with Mic, please try
using 3-pole cable.
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