800-446-7488
17
www.in-situ.com
4. Verify network band type through your service provider (e.g., GSM versus GPRS).
5. Verify signal quality. See "Activate the Modem" on page 18.
6. Verify the current band and network. In-Situ recommends 850/900 MHz dual-band and Automatic, 3G preferred for the
Western Hemisphere, and 850/900/1800/1900 quad-band and Automatic, 3G preferred for the Eastern Hemisphere. See
"Activate the Modem" on page 1.
7. Conduct an FTP or email test. See "Restart Device and Test Communications" on page 14.
8. Check probe readings:
1. Click
Functional mode and test
.
2. Click
Probes, real-time reading
.
3. Click the
Immediate reading probes
button. Note the units used for level readings.
9. Verify your reading and transmission settings. See "Set Probe Reading Schedule" on page 13.
10. Restart the device. See "Restart Device and Test Communications" on page 1.
Units that have been restored to factory settings must have their batteries unplugged and plugged back in
to communicate.
I Cannot Select Barometric Compensation on my Non-vented Tube
1. Open the ANT Tube Tool.
2. Enter the following characters into the PASSWORD field (case sensitive):
p1RLa
3. Click
Functional mode and testing
.
4. Click the
Sending Commands
tab.
5. Enter the following string into the command to be sent box:
@>E97,00,17,05<
6. Click
Send Command
.
Error Codes and Messages
Problem
Possible Solutions
The software displays the message, "The Tube
didn't reply in the expected time. Please verify if it is
connected."
∙ Check connections between the Tube and the computer.
∙ Check the COM selected in the serial port dropdown menu.
∙ Open the Tube and check that the battery is connected.
NOT_REG
Verify the antenna is installed. Verify signal strength.
Error 305
Check the phone number field for forbidden characters.
Error 515
Wait 15 minutes and resend the SMS.
Error 803
Verify the APN. Verify that the SIM has been enabled. Verify signal
strength.
Error 810
Insert a SIM card into the Tube.
Error 811
Enter the SIM PIN number.