Warranty
IMS warrants its equipment to be free from defects in material and workmanship when used under recommended
operating conditions.
IMS' obligation is limited to repair or replacement (not adjustment or maintenance), F.O.B. the factory of any parts
supplied by IMS within the following time periods from the date of shipment to the original purchaser: 2 years entire
unit, 5 years microprocessor controller, Lifetime castings (tubes and pump volute) and pump seals (standard seal only).
A 2-year labor policy and the lifetime seal warranty are provided on all units except units with special electrics,
non-standard valves, heat exchangers, mold purge, crash cool, and/or remote panels. Labor can either be performed at
manufacturer with the unit shipped prepaid or a pre-established credit will be given for work performed at the
customer's plant.
IMS is not responsible for any sales, use, excise or other applicable taxes connected to the replacement of parts under
this warranty. This warranty will be voided when, in the manufacturers opinion, the equipment and/or system has been
subject to misuse, negligence or operation in excess of recommended limits including freezing, or which has been
altered, and/or repaired without express factory authorization. If equipment is installed in hostile environments, unless
such conditions were specified at the time of purchase; or the serial number has been removed or defaced, this
warranty shall not apply. This warranty is not transferable.
Under no circumstances shall IMS be liable for loss of prospective or speculative profits, or special, indirect, incidental
or consequential damages.
All warranty service must be authorized by IMS prior to work being performed. All defective parts become the property
of IMS and must be returned as advised by IMS.
IMS neither assumes nor authorizes any person to assume for it any liability not expressed in this warranty. There is an
implied warranty of merchantability and of fitness for particular purpose; all other implied warranties, and any liability not
based upon contract are hereby disclaimed and excluded by this warranty. This warranty is part of our standard
conditions and terms of sale of IMS.
© Copyright 2010 IMS Company. All rights reserved.
An ISO 9001:2008 Registered Quality Company
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