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2.5 FAULT AND ANOMALY SIGNALS.
The Victrix Tera boiler reports any anomalies via a code shown on
the boiler display (19) according to the following table:
Error
Code
Anomaly signalled
Cause
Boiler status / Solution
01
No ignition block
In the event of request of room central heating or domes-
tic hot water production, the boiler does not switch on
within the preset time. Upon appliance commissioning
or after extended downtime, it may be necessary to
eliminate the block.
Press the Reset button (1)
02
Safety thermostat
block (overheating)
During normal operation, if a fault causes excessive over-
heating internally, the boiler goes into overheating block. Press the Reset button (1)
03
Flue safety thermostat
block
During normal operation, if a fault causes excessive flue
gas overheating, the boiler blocks
Press the Reset button (1)
04
Contacts resistance
block
The P.C.B. detects a fault on the gas valve supply. Check
its connection. (the anomaly is detected and displayed
only in the event of a request).
Press the Reset button (1)
05
Flow probe anomaly
The board detects an anomaly on the flow NTC probe. The boiler does not start (1)
06
Domestic hot water
probe anomaly
The board detects an anomaly on the domestic hot water
NTC probe. In this case the antifreeze function is also
inhibited
In this case the boiler continues to produce domestic hot
water but not with optimal performance (1)
08
Maximum N° of
resets.
Number of allowed resets already performed.
Attention: the fault may be reset up to 5 times con-
secutively, after which the function in inhibited for at
least one hour. One attempt is gained every hour for a
maximum of 5 attempts. By switching the appliance on
and off again, the 5 attempts are re-acquired.
10
Insufficient system
pressure
Sufficient water pressure inside the central heating
circuit to guarantee the correct operation of the boiler
is not detected.
Check on the boiler pressure gauge that the system
pressure is between 1-1.2 bar and restore the correct
pressure if necessary.
15
Configuration error
If the board detects an anomaly or incongruity on the
electric wiring, the boiler will not start.
If normal conditions are restored the boiler restarts
without having to be reset. Check that the boiler is con-
figured correctly (1)
16
Fan anomaly
This occurs if the fan has a mechanical or electrical fault. Press the Reset button (1)
20
Parasite flame block
This occurs in the event of a leak on the detection circuit
or anomaly in the flame control unit.
Press the Reset button (1)
23
Return probe anomaly
The board detects an anomaly on the return NTC probe The boiler does not start (1)
24
Push button control
panel anomaly
The board detects an anomaly on the pushbutton panel. If normal conditions are restored the boiler restarts
without having to be reset (1).
(1) If the shutdown or fault persists, contact an authorised company (e.g. Authorised Technical After-Sales Service)
(2) The anomaly can only be verified in the list of errors in the “Information” menu
