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OP
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OER Installation and Operation Manual
Copyright © 2010, Harris Corporation
Appendix B: Communication and Control Troubleshooting Tips
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Pilot Lite and CCS software show a module in the control
window, but cannot control it.
Solution
1. Set the module’s Local/Remote jumper to
Remote.
2. Ensure the module name in the Control window matches the
module type in the frame.
3. Gently push the module into its slot in the frame to ensure it is
seated properly and powered up.
4. Verify that the Control window indicates the device is ready.
Hardware Communication Problems
After a power failure, the frames and PC do not
communicate.
Solution
1. Wait four minutes for the frames to recover from the power failure.
2. Close the
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Pilot Lite or CCS software, and then restart the PC.
3. Restart the software application.
The module does not seem to work.
Solutions
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Ensure the correct frame is powered up.
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Verify that all appropriate rear connections are secure.
•
Gently push the module into its slot in the frame to ensure it is
seated properly.
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Ensure the back module does not have bent pins by following this
procedure:
a.
Unplug the front module.
b. Unscrew and remove the back module.
c.
Inspect the spring connector at the bottom of the back module
(
Figure B-1
), and verify the connector does not have any
slightly bent or pressed pins.
d. Carefully reposition any bent pins; if this is not possible,
contact Customer Support.
