8
Lamp Loose in Socket
Ensure the lamp is fully inserted into the socket and that
it has been properly locked.
Incorrect Voltage
Make sure you’re using the correct input voltage with
ballast. If using incorrect voltage, disconnect the ballast
from the power source immediately.
Defective or Improper Wiring
Examine wiring to ensure it agrees with wiring diagrams
on ballast label. Check connections to see that they are
secure. If wiring a 240v ballast, DO NOT use a neutral.
The correct wiring is two hot wires and a ground.
Poor electrical connections
Check wiring and lamp contact with socket.
Incorrect Lamp
Verify that you’re using a correct wattage lamp.
Lamp Damage
Investigate possibility of outer lamp damage. Look for
broken tubes or loose metal replace lamp.
Possible Cause
Corrective Maintenance
For more warranty information, visit
iluminarlighting.com/warranty
This guide does not supersede national, state, or local regulations for
electrical installations.
WARRANTY
CERTIFICATIONS
When properly used, this unit will provide you with years of
service. The ballast is covered under a 3 year warranty and the
lamp has a 1 year warranty. This warranty will be voided if the
unit is misused, abused, opened or altered. Warranty repair or
replacement will be at the sole discretion of the manufacturer.
Defective units need to be returned to the place of purchase with
proof of purchase/receipt.
RETURNS
Please contact your point of purchase store for returns.
TROUBLESHOOTING
Follow these troubleshooting solutions:
1-877-540-5588
iluminarlighting.com
