Lamp Loose in Socket
Ensure the lamp is fully inserted into the socket
and that it has been properly locked.
Incorrect Voltage
Make sure you’re using the correct input
voltage with ballast. If using incorrect voltage,
disconnect the ballast from the power source
immediately.
Defective or Improper Wiring
Examine wiring to ensure it agrees with wiring
diagrams on ballast label. Check connections
to see that they are secure. If wiring a 240v
ballast, DO NOT use a neutral. The correct
wiring is two hot wires and a ground.
Poor electrical connections
Check wiring and lamp contact with socket.
Incorrect Lamp
Verify that you’re using a correct wattage lamp.
Lamp Damage
Investigate possibility of outer lamp damage.
Look for broken tubes or loose metal
replace lamp.
Possible Cause
Corrective Maintenance
For more warranty information, visit
iluminarlighting.com/warranty
This guide does not supersede national, state, or local regulations for
electrical installations.
WARRANTY
CERTIFICATIONS
When properly used, this unit will provide you with years of service.
It is covered under a 3 year warranty. This warranty will be voided
if the unit is misused, abused, opened or altered. Warranty repair
or replacement will be at the sole discretion of the manufacturer.
Defective units need to be returned to the place of purchase with
proof of purchase/receipt.
RETURNS
Please contact your point of purchase store for returns.
TROUBLESHOOTING
Follow these common troubleshooting tips:
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1-877-540-5588
iluminarlighting.com
