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6.2
Care and upkeep
NOTE! It is possible for the fireplace hatch to change colour in time, or for the paint to wear off.
You can repaint the hatch using paint that is heat-resistant up to 600 degrees. Before painting, the
metal parts of the hatch should be sanded and degreased. The glass and the inner surfaces of the
hatch should be cleaned at least once a year, as ash accumulates in the joints. The condensed ash
and the resulting pressure can, at worst, crack the glass.
6.3
Trouble shooting
Get in touch with our customer support in all and any problems relating to the use of the stove. The
contact information is written on page 2.
Some of the most commons issues and appropriate solutions are listed below:
1.
Check the purchase receipt to see if the warranty applies (
see more on page 5).
2.
Read through the common problems listed below and attempt to solve them.
THE PROBLEM
HOW TO SOLVE IT
No draft in the stove
1.
Check the chimney for blockages (e.g., bird’s nest), and
make sure the damper is open.
2.
Has the chimney been swept accordingly?
3.
Is there a low-pressure air front? Burn some paper in the
furnace first, keeping the hatch open.
4.
Check firewood is dry.
The draft is too strong
1.
Adjust the draft.
2.
If the chimney pipe is high, use the damper to minimise
air flow.
Sauna does not get warm
1.
Is the stove big enough for the size of the sauna room?
(space, insulation, log walls vs stone surfaces)
2.
Is the ventilation designed correctly?
3.
Are there enough stones in the stove and have they been
piled correctly?
4.
Check the condition and quality of the stones (use olivine-
diabase stones, smaller than 10 cm in diameter)
The stones do not heat up properly
1. Are there enough stones, have they been laid
correctly?
2. Check the condition and quality of the stones
(use olivine diabase stones, smaller than 10 cm in
diameter)
3. Is the firewood dry and has it been loaded according to
the instructions?
