E-12
10. Troubleshooting
Before asking for servicing, check the following points.
Problem
Check points
Ref. page
No power supplied
* Is the power cable plugged in tightly?
E-3
* Is the LAN cable tightly connected with the camera
E-3
in the case of PoE power supply?
Failure to interact
* Is the IP address as specified?
E-6, E-10
with the PC
* Is the LAN cable type (straight or cross) as specified?
E-3
* Is the LAN cable tightly connected?
* Is the hub power on?
* Is connection with the hub as specified?
Green LED indicator
* Interrupt the power supply and contact your dealer.
staying on or off for
longer than 1 minute
Orange LED indicator
* Interrupt the power supply and contact your dealer.
staying on or off for
longer than 1 minute
* For troubles with the PC connected, refer to “Troubleshooting” in the Applied Instructions.
