Trouble shooting guide
NOTE!
Do always disconnect the cable from the wall socket before maintenance!
6
Symptom
Check
Try
The desk does not run
Is the main connected to
the leg?
Try to connect a lamp or
similar to the main supply
to check that the supply
voltage is OK.
Are all plugs mounted
correctly between the legs
and power supply? See
assembly instruction.
Check all connections.
Are there visual damages
on the cables, controls or
the legs?
Damaged parts must be
exchanged - Contact IKEA
Customer Service.
The desk stops and can
only run in the opposite
direction.
Is the desk in fully
extracted position?
When the desk has reached
its upper position it can only
run downwards.
Is there much load on the
desk compared to when the
desk functioned normally?
Remove some of the load
and try again.
The desk will only run
downwards even though the
desk is not overloaded.
Perform Basic settings.
The desk does not run with
full stroke length upwards.
Always stops at the same
position.
The system has a new
endstop outwards. Perform
Basic settings to remove
this stop.
The desk does only run a
little upwards and stops.
Has the correct screws been
used when mounting the
frame to the legs?
Check if the screw used
have the correct length
(assembly instruction). If
the screw is too long it can
damage the leg.
Is all connections correct?
Check all connections.
Is the desk loaded much?
Reduce weight load and try
again. A Basic setting might
be needed before the desk
will drive upwards.
Basic Setting:
Push the controller downwards. Run the table to the bottom position and keep the
pressure on the controller for min. 6 seconds after both legs have reached bottom
position.
At certain errors types this must be done twice in succession. Now the desk is in initial
position.
Summary of Contents for IDASEN
Page 1: ...IDÅSEN Design Jon Karlsson ...
Page 2: ......
