IKEA BEMOTA, Manual

Page: 12 / 20

What to do if...
If there is a fault, first try to find a solution
yourself. If you are unable to resolve the
problem yourself, contact an authorised
service centre.
In the event of improper use of the
appliance or installation carried out without
respecting the assembly instructions, it may
be necessary to pay for the visit of an
Authorised Service Centre technician, even
during the warranty period.
PROBLEM POSSIBLE CAUSE SOLUTION
Appliance not stable. The appliance is not correctly installed. Follow the Installation instruction enclosed to the appli-
ance.
Appliance is not in horizontal
position.
The appliance is not correctly installed. Follow the Installation instruction enclosed to the appli-
ance.
Performance in terms of oil cap-
ture are not satisfying.
Oil and grease on metal filters or
charcoal filters.
Follow the cleaning frequency of filters as described in
the user manual.
Appliance does not work.
The appliance is not correctly connec-
ted.
Verify that the main cable is connected to the motor
group or the plug is connected to the socket.
The light does not work. The LED is broken. For replacement, contact the Authorized Service Centre.
Noise of hood is higher than
customer expectation.
Air outlet diameter in the wall is too
small, causing a pressure drop and an
increase in motor speed.
Follow the Installation instruction enclosed to the appli-
ance.
Product is installed in recirculation
mode.
Product in recirculation mode(and using a charcoal filter)
will generate an higher noise than a product in extration
mode.
More than one bend in the ventilation
duct.
If the exhaust system in the building has multiple bend
in or a long distance, this can increase the noise of the
product.
Button A light flashing once per
second.
Grease filter alarm.
Please clean grease filter and reset alarm. Refer to care
and cleaning guide for maintenance.
Press and hold the “C” button for approximately 2
seconds, with all the loads turned off (Motor+Lights), to
reset the grease filter saturation alarm. LED (A) flashes
three times to confirm.
Button A lights flashing twice
per second.
Charcoal filter alarm.
Charcoal filter alarm. Please clean charcoal filter and reset
alarm. Refer to care and cleaning guide for maintenance.
Press and hold the “C” button for approximately 2
seconds, with all the loads turned off (Motor+Lights), to
reset the charcoal filter alarm. LED (A) flashes three times
to confirm.
Before contacting the Authorised Service
Centre:
Turn the power back on to check whether the
problem has disappeared. If this is not the
case, turn it off and repeat the operation after
one hour. If the appliance still does not work
correctly after carrying out the checks listed
in the troubleshooting guide and turning the
appliance back on, contact the Authorised
Service Centre clearly explaining the problem
and specifying:
• the type of fault;
• the model;
• the type and serial number of the appliance
(indicated on the data plate).
ENGLISH 12