IKEA 004.672.96, Manual

Page: 21 / 104

21 ENGLISH
Troubleshooting
Error
code
Description
Possible causes of the
error
Solution
ER03
Hob switches off after
10 sec.
Continuous key activation
detected.
Water or cookware placed on
Control panel.
Remove water or cookware from glass
and Control panel.
ER21
Hob switches off.
The internal temperature of
electronic parts is too high.
Let the hob cool down.
Please check if the hob has sufficient
ventillation.
If error persists, please contact After
Sales Service.
E2
Corresponding
cooking area is turned
off.
Empty or wrong cookware.
Pot or glass temperature is too
high.
Electronic temperature too
high.
Let the hob cool down.
Use appropriate cookware.
Do not heat-up empty pots.
E3
Corresponding
cooking area is turned
off.
Wrong cookware.
Cookware is losing its magnetic
characteristics and may lead to
induction hob damage.
Use appropriate cookware.
The error is automatically cancelled
after 8s and the cooking area can be
used again.
In case of further upcoming errors
cookware have to be changed.
If error persists, please contact After
Sales Service.
E6
Cooking area cannot
be turned on.
Power supply voltage and/or
frequency is out of range.
Check mains voltage and/or frequency.
If needed contact After Sales Service.
E8
Cooking areas are
turned off.
Fan failure.
Fan blocked by dust or fabrics.
Clean and remove foreign bodies from
fan.
If error persists, please contact After
Sales Service.
EH
Corresponding
cooking area is turned
off.
Temperature sensor stuck for
cooking area.
Not enough temperature
change detected after
switching on the hob.
Switch off the hob and switch it on
again after cooling down.
If error persists, please contact After
Sales Service.
E4
E5
E7
E9
ER20
ER22
ER31
ER36
ER42
ER47
EA
Disconnect the hob from the power supply.
Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the
display.