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Ihse K473-SSH, User Manual

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Page: 36 / 45

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DSXi KVM Extender

36

2011-02-23

7.8

Shipping Weight

Single-Head Devices

CPU Unit / CON Unit

0,2 kg (0.4 lb)

Shipping Box

1,7 kg (3.8 lb)

Dual-Head Devices

CPU Unit / CON Unit

0,3 kg (0.7 lb)

Shipping Box

2,2 kg (4.9 lb)

Pos: 53 /806-IHSE/Hilfe im Problemfall/UEB_Hilfe im Problemfall @ 5\mod_1278579113839_6.doc @ 42536 @ 1

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Summary of Contents for K473-SSH

Page 1: ...GmbH Maybachstrasse 11 88094 Oberteuringen Germany info ihse de www ihse de Tel 49 7546 9248 0 Fax 49 7546 9248 48 User Manual Edition 2011 02 23 DSXi KVM Extender Model K473 SSH K473 DSH K473 SST K47...

Page 2: ...al the manufacturer assumes no liability for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufactu...

Page 3: ...K473 DSH Dual Head 11 3 6 3 Model K473 SST Single Head 13 3 6 4 Model K473 DST Dual Head 14 3 7 Diagnostics 16 4 Installation 18 4 1 Package Contents 18 4 2 System Setup 19 4 3 Example Applications 2...

Page 4: ...erconnect Cable Cat X 32 7 4 Connector Pinouts 33 7 5 Power Supply 35 7 6 Environmental Conditions 35 7 7 Size 35 7 8 Shipping Weight 36 8 Troubleshooting 37 8 1 Blank Screen 37 8 2 Video Jitter 38 8...

Page 5: ...de is printed on the base of the devices 1 3 Cautions and Notes The following symbols are used in this manual This symbol indicates an important operating instruction that should be followed to avoid...

Page 6: ...replacements Do not use a power supply if it appears to be defective or has a damaged case Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained f...

Page 7: ...tween a source computer CPU and its console keyboard mouse and other peripheral devices The KVM Extender is designed for use with Cat X Twisted Pair interconnect cables The KVM Extender is unsuitable...

Page 8: ...he CPU Unit and the CON Unit communicate with each other through the interconnect cables 1 2 4 5 7 6 3 System overview 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender...

Page 9: ...devices or up to 2 Dual Head CON Units 473 DG 19 1U rack mount kit to mount up to 5 Dual Head CPU Units 473 1K Mounting plate to mount by screws Single Head units and Dual Head CPU Units 473 2K Mounti...

Page 10: ...DVI D 2 To CPU USB HID 1 Connect to 5VDC power supply 2 Service port 3 Configuration DIP switches 4 Connect to interconnect cable CON Unit 1 2 1 2 3 4 Front View Rear View 1 Connect to DVI monitor 2...

Page 11: ...Front View Rear View 1 To CPU DVI D 1 2 To CPU USB HID 1 3 To CPU DVI D 2 4 To CPU USB HID 2 1 Connect to 5VDC power supply 2 Service port 1 3 Configuration DIP switches 1 4 Connect to interconnect ca...

Page 12: ...t to USB HID devices 2 1 2 5 6 7 3 4 Rear View 1 Connect to 5VDC power supply 2 Service port 2 3 Configuration DIP switches 2 4 Connect to interconnect cable 2 5 Service port 1 6 Configuration DIP swi...

Page 13: ...4 Connect to interconnect cable 1 5 Configuration DIP switches CON Unit 1 2 1 2 3 4 5 Front View Rear View 1 Connect to DVI monitor 2 Connect to USB 2 0 devices 1 Connect to 5VDC power supply 2 Servi...

Page 14: ...Rear View 1 To CPU DVI D 1 2 To CPU USB HID 3 To CPU DVI D 2 4 To CPU USB 2 0 1 Connect to 5VDC power supply 2 Service port 1 3 Configuration DIP switches 1 4 Connect to interconnect cable 1 5 Service...

Page 15: ...SB 2 0 devices 1 2 3 6 7 8 5 4 Rear View 1 Connect to 5VDC power supply 2 Service port 2 3 Connect to interconnect cable U 4 Connect to interconnect cable 2 5 Configuration DIP switches 2 6 Service po...

Page 16: ...evice not ready 1 Power red on Device ready off No connection via interconnect cable 2 Link Status green on Connection available off CPU Unit No DVI signal from video source computer CPU detected CON...

Page 17: ...connection via interconnect cable 3 Link Status Video green on Connection via interconnect cable off CPU Unit No DVI signal from video source computer CPU detected CON Unit No DVI signal from CPU Unit...

Page 18: ...ir CPU Unit and CON Unit 2x 5VDC international power supply unit 2x country specific power cord Quick Setup DVI video cable 1 8 m DVI D male to male USB cable 1 8 m USB type A to type B Additional con...

Page 19: ...Installation 2 Connect your monitor s keyboard and mouse to the CON Unit 3 Connect the CON Unit with the interconnect cable s 4 Connect the 5VDC power supply to the CON Unit CPU Unit Installation 5 Co...

Page 20: ...ns This section illustrates typical installations of KVM Extenders Pos 19 806 IHSE Installation Installationsbeispiele VAR_KVM_Single Dual Head_USB 2 0 5 mod_1278575500636_6 doc 41828 1 2 4 5 3 KVM Ex...

Page 21: ...USB 2 0 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB 2 0 devic...

Page 22: ...case of video interference an automatic readjustment can be initiated by entering a keyboard command see Chapter 6 1 Page 27 Please note that this feature is not available on model K473 SST 5 1 1 Adj...

Page 23: ...ble length exceeds 20 m Maximum cable length Use this setting if you are exceeding the maximum recommended cable length or if the video quality is not acceptable with automatic adjustment Cable length...

Page 24: ...C information Allow reading of DDC information from the attached monitor Reset and only ever send the factory default DDC information CON Unit DIP Function Switch Position Switch down Switch up Not us...

Page 25: ...switch settings CPU Unit and CON Unit DIP Function Switch Position Switch down Switch up No used Standard operation default Test mode Devices before 2010 Update mode activated During standard operati...

Page 26: ...ng table lists the keyboard commands to enter and to exit Command Mode and to change the Hot Key sequence Function Keyboard Command Enter Command Mode default 2x Left Shift Hot Key Exit Command Mode E...

Page 27: ...KVM Extender will exit Command Mode Transmission parameters have been readjusted Video quality should be optimal Pos 27 806 IHSE Betrieb Laden von DDC Informationen 473 xx 5 mod_1278578094526_6 doc 4...

Page 28: ...by re attaching the monitor cable see Chapter 6 2 2 Page 28 6 2 2 Download DDC via DVI Cable 1 Move DIP switch 3 on the CON Unit to the upper position 2 Please make sure that the monitor is on both m...

Page 29: ...4_6 doc 42150 3 7 1 2 USB HID Our devices with an USB HID interface support a maximum of two devices compliant with the USB HID protocol Each USB HID port provides a maximum current of 100 mA Keyboard...

Page 30: ...high speed max 480 Mbit s Each USB 2 0 port provides a maximum current of 500 mA high power Pos 34 806 IHSE Technische Daten Schnittstellen RJ45 Ger tekommunikation 5 mod_1278578339308_6 doc 42186 3...

Page 31: ...ASE T The use of solid core AWG24 shielded Cat 5e or better is recommended Cat X Solid Core Cable AWG24 S UTP Cat 5e cable according to EIA TIA 568 B Four pairs of wires AWG24 Connection according to...

Page 32: ...ender models featuring a transparent USB 2 0 connection use Extreme USB Technology from Icron Technologies This technology supports all types of USB 2 0 devices however the manufacturer cannot guarant...

Page 33: ...GND 19 T M D S data 0 GND 4 n c 12 n c 20 n c 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5VDC high impedance 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Internal use 16 Hot Plug recog...

Page 34: ...nal Color 1 VCC 5VDC Red 2 Data White 3 Data Green 4 n c 5 1 5 GND Black Pos 47 806 IHSE Technische Daten Pinbelegungen RJ45 5 mod_1278578820011_6 doc 42405 RJ45 Picture Pin Signal Pin Signal 1 D1 5 D...

Page 35: ...1278578980026_6 doc 42480 2 7 6 Environmental Conditions Operating Temperature 41 to 113 F 5 to 45 C Storage Temperature 13 to 140 F 25 to 60 C Relative Humidity Max 80 non condensing Pos 51 806 IHSE...

Page 36: ...Single Head Devices CPU Unit CON Unit 0 2 kg 0 4 lb Shipping Box 1 7 kg 3 8 lb Dual Head Devices CPU Unit CON Unit 0 3 kg 0 7 lb Shipping Box 2 2 kg 4 9 lb Pos 53 806 IHSE Hilfe im Problemfall UEB_Hil...

Page 37: ...ole monitor see Chapter 6 2 Page 27 Reboot CPU if necessary No monitor detected Check connection length and quality of the DVI D cable to monitor tighten cable thumbscrews No video signal detected fro...

Page 38: ...mod_1278579309355_6 doc 42593 2 8 3 USB HID Failure Diagnosis Possible Reason Measure Keyboard LEDs Shift and Scroll are flashing Keyboard in Command Mode Press Esc to leave Command Mode CPU Unit LED...

Page 39: ...s off No USB connection to CPU Check connection of USB cable to CPU select another USB port if necessary Remove USB and power cable and restart CPU Unit Connect power cable first CON Unit LED USB Stat...

Page 40: ...e existing manual Nature circumstances and duration of the problem Involved components such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufactu...

Page 41: ...rmation Technology Equipment EN 55022 2006 A1 2007 Class A EN 55024 1998 A1 2001 A2 2003 This declaration certifies the conformity to the specified directives but contains no assurance of properties T...

Page 42: ...responsible for compliance could void the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulat...

Page 43: ...ly also with USB 2 0 devices CPU Unit Component of a KVM Extender or Media Extender to connect to a source computer CPU DDC The Display Data Channel DDC is a serial communication interface between mon...

Page 44: ...nnections RCA Cinch A not standardized plug connection for transmission of electrical audio and video signals especially with coaxial cables SFP SFPs Small Form Factor Pluggable are pluggable interfac...

Page 45: ...ice found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage video and audio devices are not HID VGA Video Graphics Array VGA is a computer graphics stan...

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