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Removing locks
from integration
slots
1. On the igloohome app, go to Account Settings.
2. Tap
[iglooconnect].
3. Select the service provider you want to unlink the lock from.
4. Select the lock you want to unlink.
5. Tap the icon.
Managing your
integrations
Initial slot payment/cancellation
* Payment method is immediately charged when the slots are
purchased for the first time.
* Payment amount is equal to the prorated amount for the first partial
month.
* Customers would only pay for the number of remaining days within the
month in which the slots have been purchased for.
* This payment does not account for the number of days the slots have
been utilized for that partial month.
Recurring payment/cancellation
* After the slots have been purchased, the subscription is
automatically renewed.
* After the initial payment, the next full month’s charges will be
automatically billed on the first day of the subsequent months.
* Cancelling slots would therefore have to be processed before the follow-
ing month.
Additional slot(s) payment/cancellation
* If additional slots are purchased, the payment method is not
immediately charged.
* Instead, the billing occurs on the first day of the following month.
* Payment amount is equal to the prorated amount of the first partial
month plus the next full month’s charges.
* Cancelling additional slots before the end of the first partial month would
only charge for that partial month, on the first day of the following month.
Resetting your
password
If you have forgotten your password,
1. Visit the login page and select
[Forgot password?]
2. Enter your registered email address.
3. Press
[Submit].
You will receive an email with a link and instructions on how to reset your
password.
