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Tip: As we continuously improve our products and services, the latest version of this user 

guide can be found in the support & help portal! 

Hi there! 

Hi there! 

We’re so glad you’ve decided to join us on this journey to create a world 

without keys. In this guide, you’ll find everything you need to get started with 

your lock.

If you do not find what you’re looking for, reach out to us at

[email protected]

. We’re here to help. 

Let’s stay connected:

[email protected]

Singapore: +65 3129  2464 
USA: +1 929 224  0688

Support & Help Portal:

go.iglooworks.co/support

Summary of Contents for Padlock E

Page 1: ...1 Version 0 1 08 22 User guide Padlock E...

Page 2: ...decided to join us on this journey to create a world without keys In this guide you ll find everything you need to get started with your lock If you do not find what you re looking for reach out to us...

Page 3: ...ing the Shackle 9 Managing the Battery 10 Emergency Jumpstart 12 Getting Started 13 Pairing the Lock 14 Padlock E Cable Installation 15 Modes of Access 16 Managing Access 18 Managing Lock Features 20...

Page 4: ...4 What s Included Padlock E Protective Silicone Case T27TorxSecurityScrewdriver CR2 Lithium Battery QR Code Stickers x3 Cable...

Page 5: ...lbs Net 0 7 kg 1 55 lbs Modes of access Entry Pin Code Bluetooth keys Power type CR2 Lithium Battery Battery life Up to 12 months Emergency power type 9V Alkaline Battery Battery operating temperature...

Page 6: ...6 LockAnatomy Hardened Shackle LED Indicator Torx Cap Closed Opened CLEAR UNLOCK RubberBumper Battery Cover 9V Contact Points...

Page 7: ...Permanent Recurring Duration which can be generated and shared via the app PIN Code Bluetooth Key Low Battery Alert Intuitive audio and visual alerts will prompt you to change the batteries when it ru...

Page 8: ...re your padlock to prevent unauthorized removal of the padlock Security Lockout Keypad is disabled after several incorrect access attempts Others Auto Lock Padlock automatically locks once shackle is...

Page 9: ...shackle is now removable Replace with the long shackle and place the retaining pin and sticker back in the original position Ensure that the long shackle remains in the opened position Secure the batt...

Page 10: ...10 Managing the Battery 2 TurnTorx cap clockwise 120 with the Torx Screwdriver push battery cover out 1 Unlock the Padlock E and pull the shackle to open position...

Page 11: ...close battery cover and turn Torx cap counter clockwise 120 4 Push the shackle to close position to lock it via Auto Lock or Manual Relock Please ensure that the marking on the torx cap is aligned to...

Page 12: ...the lock 2 While holding the 9V battery to the jumpstart press in PIN code on the keypad followed by or Bluetooth Key to unlock 9V 9V 9V Please ensure terminals of the 9V battery are in contact with...

Page 13: ...round management of your locks Authorized members can perform operational tasks without fuss Getting your iglooworks app account Your app account is tied to your Dashboard account If you re an existin...

Page 14: ...will also hear four ascending tones Once you have tested it you can now begin to pair the lock to your iglooworks account 1 Select Locks from the menu 2 Tap Pair New Lock 3 Select the property 4 Tap N...

Page 15: ...15 Padlock E Cable Installation 1 Unlock padlock and loop the cable through the shackle 2 You may secure the other end of the cable to your desired location...

Page 16: ...Wake the lock by pressing any button on the front body 2 Enter a valid PIN code with or without decoy digits followed by 3 The LED indicator on the lock will flash green when it is successfully unlock...

Page 17: ...the lock via Bluetooth This is also possible for an authorized manager or lock users once permissions are granted via the Dashboard 1 Select the lock you want to unlock 2 Tap Sync Unlock Note Ensure...

Page 18: ...e list on the screen 4 Fill in the required fields 5 Select Bluetooth 6 Tap on Create PIN code There are 2 ways to create PIN codes for your guests and family members Choose from several PIN code vali...

Page 19: ...e shown on your screen or you may share the link via your preferred communication method Text Email WhatsApp Facebook Messenger etc to claim the Bluetooth key Your guest will either need to download t...

Page 20: ...d your Bluetooth function is turned on 1 On your app tap Lock Settings 2 Select Security Lockout 3 Select the number of attempts from 1 to 10 or choose to deactivate this function completely 4 Tap App...

Page 21: ...figure the volume of your lock Please ensure you are within Bluetooth range of the lock and your Bluetooth func tion is turned on 1 On your app tap Lock Settings 2 Select Volume 3 Select the volume le...

Page 22: ...tion of the lock by 1 Select the lock 2 Tap Lock Information Firmware Version You have to be entitled to have the DFU rights in order to see this option 1 Select the lock 2 Tap Firmware Version Replic...

Page 23: ...d 2 Delete the lock from your app 3 Press and the R button together for 3 seconds 4 You will hear 3 slow descending tones upon successful reset Lock Name To change the name of your lock 1 On your iglo...

Page 24: ...dicatorflashes Blue Ascending 4 fast tones afterunlocked and flash Green LED 2 times 1 long beep afterPadlockis locked and Green LED for2 seconds 4 short beeps and flash Red 2 times 3 sets of4 short b...

Page 25: ...erms of services and privacy policy 4 Tap Create account 5 Enter the 6 digit OTP sent to your email address 6 Tap Verify 7 You now have a verified igloohome account Selecting a third party service pro...

Page 26: ...bscription is automatically renewed After the initial payment the next full month s charges will be automatically billed on the first day of the subsequent months Cancelling slots would therefore have...

Page 27: ...ord 1 Visit the login page and select Forgot password 2 Enter your registered email address 3 Press Submit You will receive an email with a link and instructions on how to reset your password igloowor...

Page 28: ...Bluetooth I tried to use a 9V Battery to jumpstart the lock but to no avail Do a Bluetooth Unlock or sync and try again Ensure that the generated PIN codes are used within the activation period I hav...

Page 29: ...29 For more support articles go to iglooworks co support...

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