17
Still experiencing issues?
Test Lock
Place hand over your lock to activate touchpad and hold ‘Unlock’ icon to lock.
Does your bolt lock?
Yes
No
Congrats!
Your lock is correctly installed.
Proceed to next steps.
Bummer!
Does the bolt lock and unlock
when you turn the thumbturn?
Yes
Left-Right toggle
incorrectly set
No
Tailpiece and/or thumbturn
incorrectly set
Troubleshoot: Try Setting the
left-right toggle on your back
assembly to the correct side.
(See Pg. 10)
Troubleshoot: Dissemble lock
and install it again.
Go to igloohome.co/support for more help
